Romeo Nissan | Page 33

Excellent Service I'm a new customer for Lexus, and Lexus of London. My first service experience was flawless, from scheduling to the work being completed on time. Ever I'm a new customer for Lexus, and Lexus of London. My first service experience was flawless, from scheduling to the work being completed on time. Everyone involved was friendly and made you feel important. Thansks! More

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Excellent service Very good service from people that care. Getting a loaner car helped a lot. Great product knowledge and helpful advice. This is a very well run ser Very good service from people that care. Getting a loaner car helped a lot. Great product knowledge and helpful advice. This is a very well run service department More

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Helpful, Fast and Professional I have recently had some body work done and a regular maintenance service to my GX470. My experience could not have been better! Well done!!!!! I have recently had some body work done and a regular maintenance service to my GX470. My experience could not have been better! Well done!!!!! More

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Great service of our vehicle. Excellent staff Staff are pleasant, knowledgable and keep us up to date on the progress of the service on our car. Service work is very good. We always get good inf Staff are pleasant, knowledgable and keep us up to date on the progress of the service on our car. Service work is very good. We always get good information from everyone at the dealership. More

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Great customer service Henry and Romeo, service advisors, are our go to people each time our RX 350 is due for service. Friendly and welcoming with a great personality. Gr Henry and Romeo, service advisors, are our go to people each time our RX 350 is due for service. Friendly and welcoming with a great personality. Great team and excellent custom service! More

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Just keeps getting better and better We have dealt at Lexus of London for several years now and find the quality of the dealership , it’s team members, and its products just keep improvin We have dealt at Lexus of London for several years now and find the quality of the dealership , it’s team members, and its products just keep improving. We look forward to every visit to this dealership whether it be for purchasing a new car, service or just a visit with the team. When you take delivery of a new vehicle at this dealership it is an organized pleasant experience where all team members are just as excited about your purchase as you are. More

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A pleasant experience We leased a vehicle here six years ago and bought back the 2013 RX350 and still enjoy it today. Always got excellent service from Romeo. We met Sue Vi We leased a vehicle here six years ago and bought back the 2013 RX350 and still enjoy it today. Always got excellent service from Romeo. We met Sue Vincent who closed the sale on a 2018 RX350 which we are waiting to be delivered. We found Susan to be very knowledgable and professional and pleasant to deal with. More

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Rick is the man Made appointments all over the city to find a new car, went to bmw,acura and mercedes before going to Lexus-BIG MISTAKE!! Rick was the best by far! Made appointments all over the city to find a new car, went to bmw,acura and mercedes before going to Lexus-BIG MISTAKE!! Rick was the best by far! Was on time for my appointment, had the car ready to go and gave me an hour for my test drive. Which I understand is something you would expect from any dealership, but was not my experience on Londons automile. (mercedes told me I had 10 mins and it was on empty with the gas light on, with 4 days notice and a scheduled appointment) Rick made it very easy to ask questions and bring up any concerns that I had with getting to know the vehicle. He exceeded my expectations and I would recommend him to anyone looking for a car. More

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Super Dealership The overall staff is excellent to deal with. Special thanks to Jack (Yuan) & Helen (Rui) It is always a pleasure to deal with Jack (Yuan) The overall staff is excellent to deal with. Special thanks to Jack (Yuan) & Helen (Rui) It is always a pleasure to deal with Jack (Yuan) More

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An excellent experience all round. Just purchased our Lexus NX300 from the London dealership. Rick Watson started us off on our journey which was professional, but also friendly and s Just purchased our Lexus NX300 from the London dealership. Rick Watson started us off on our journey which was professional, but also friendly and so knowledgeable on the Lexus vehicles. A super fellow who gave us as much time as we needed with so much patience when helping us with our choice. We feel he went over and above in the treatment we received. We do have one issue but will talk in person to Rick when we meet up with him for our first service. We were introduced to Alan Calvert and the same is to be said for Alan, and then once we were ready to pick up our Lexus we were introduced to Natalie Marsh who was able to explain in full detail all the technical inclusions of our vehicle; she was amazing and nothing being too much trouble for her to explain. We felt as though these people were not just selling vehicles, but wanting to make sure their clients were happy and able to come back at any time, whether just to say hi and share in a coffee with them or to have their vehicle taken care of in the future. We would not hesitate to recommend London Lexus to any of our family or friends. More

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