Romeo Nissan | Page 33

Excellence at Lexus of London Karen and Romeo always ensure the service at this dealership surpasses all others on the City. Keep up the great and timely work folks. Well done agai Karen and Romeo always ensure the service at this dealership surpasses all others on the City. Keep up the great and timely work folks. Well done again More

Helpful 0

Report | Print

EXCELLENT SERVICE We are happy to report the very high level of service we received from Romeo Nissan Service Advisor with London Lexus, his relationship with us was no We are happy to report the very high level of service we received from Romeo Nissan Service Advisor with London Lexus, his relationship with us was nothing less than excellent, professional and friendly. We also had the distinct pleasure of meeting Mr. Allan Calvert sales Manager and can understand why customers are in the very best hands from their initial purchase of their Lexus through to the understanding service with Romeo. Pat and Jeff More

Helpful 0

Report | Print

Attention to detail These folks are attentive to my needs and wishes. They take care of what is needed in the moment with a keen eye to recommendations for proactive main These folks are attentive to my needs and wishes. They take care of what is needed in the moment with a keen eye to recommendations for proactive maintenance. More

Helpful 0

Report | Print

Professional Woman buying a car I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a f I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a few days going from dealership to dealership and had many different experiences at each dealership. I can truly state that from the moment I walked into the Lexus of London dealership that I was treated with respect. I asked for Stephanie as my research showed that her clients were extremely pleased. And let me tell you the reviews were correct. There was no pressure to buy just a new friend trying to help me decide what I wanted. Yes, what I wanted. By the time I bought my car I had Stephanie personal cell number and a new friend in the business! Actually every manager there came out to introduce themselves and welcome me to the Lexus family. Given the fact that I work ias a financial planner and provide my clients with exceptional service I was truly impressed with the entire team. More

Helpful 1

Report | Print

Great service..freindly and prompt Excellent dealership..bought a used RX 350 in Waterloo brought it to London for service from Woodstock. did not know the history of the car but Romeo Excellent dealership..bought a used RX 350 in Waterloo brought it to London for service from Woodstock. did not know the history of the car but Romeo Nissan quickly brought up the history of all service done. Recommended service updates and recommended and found necessary repairs required. Followups were done by Karen and new tires were ordered and recommended by Andy. very satisfied now that my used vehicle is up to date and like new. A comforting experience for a senior citizen. Well done!..Rick Rankine More

Helpful 0

Report | Print

Excellence The parts and service team at Lexus of London consistently exceed my every expectation, providing me with the expertise and service options necessary The parts and service team at Lexus of London consistently exceed my every expectation, providing me with the expertise and service options necessary to keep my older vehicle running like new. You'd be hard pressed to find a more courteous, responsive group of people in any industry. Service Manager Adam McCallum, Service Advisors Romeo Nissan, Karen Campbell, Drew Paille and Parts experts Al Farmer and Andy Ziegler are true professionals, keep up the great work! More

Helpful 0

Report | Print

very satisfied This is my second Lexus and I have always driving to London for my seri icing. I am very satisfied. All the staff are friendly and helpful. This is my second Lexus and I have always driving to London for my seri icing. I am very satisfied. All the staff are friendly and helpful. More

Helpful 0

Report | Print

Phenomenal service as always Karen and the team were accommodating when I asked if the service could be completed slightly sooner than quoted. I always leave this dealership fee Karen and the team were accommodating when I asked if the service could be completed slightly sooner than quoted. I always leave this dealership feeling appreciated and the service department has exceeded my expectations time and time again. I can't thank you enough! More

Helpful 0

Report | Print

Excellent service! Great experience with a needed 55,000km tune-up! Thorough inspection and rationale given for needed work. Done in a timely fashion and car was cleaned Great experience with a needed 55,000km tune-up! Thorough inspection and rationale given for needed work. Done in a timely fashion and car was cleaned and detailed! Thank you! More

Helpful 0

Report | Print

2017 Lexus NX300h purchase From the time you walk in the door, the attention given to a customer (or potential customer) is excellent with no hard sell coming at you. . Sue V From the time you walk in the door, the attention given to a customer (or potential customer) is excellent with no hard sell coming at you. . Sue Vincent really was helpful in finding the right model for my purposes. ., Kylie had all the paperwork waiting for me (ably assisted by lindsay) very soon after my trade in was assessed--brought in the trade in, went to lunch, and everything was ready to sign upon my return. . . Even Romeo came out to congratukate me on the purchase. I know I am in good hands with Lexus of London The settings and Navigation were clearly explained by a personable and knowledgeable young delivery specialist ( i think that is the title and that her name is Lauren). I was able to do easily manage my own further customizing at home, consulting the book only once (to lower the heads up on the windshield just a notch) More

Helpful 0

Report | Print