Rich Fatrola | Page 2

We had a great experience with Sammy the Sales guy, super friendly and helpful. Also others including Rich and Bernard from Finance were courteous and helpful. friendly and helpful. Also others including Rich and Bernard from Finance were courteous and helpful. More

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Sammy, Yousaf and Rich were a pleasure to deal with. We had started our vehicle search with a different FCA dealership, but decided to check out TEAM Jeep prior to finalizing our purchase. We are We had started our vehicle search with a different FCA dealership, but decided to check out TEAM Jeep prior to finalizing our purchase. We are extremely happy we did. From the time we walked into the showroom, to the time we left, we felt like they truly wanted to make sure we had a positive experience. I would recommend that anyone looking for an FCA product make TEAM Chrysler -Jeep-Dodge their 1st stop. Gentlemen, thank you for making us feel like part of the "TEAM" More

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Great service provided by the staff of team chrysler friendly and professional advisors would definitely recommend friendly and professional advisors would definitely recommend More

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The best dealership in town! Sammy helped us as always to get the best deal. Everyone at this dealership has been awesome as always! Kudos to Rich as well! get the best deal. Everyone at this dealership has been awesome as always! Kudos to Rich as well! More

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I bought my second car from Team Chrysler and Sammy my salesman helped me again. I got my dream truck and Sammy worker hard for me. Im happy with service and would recommend Team Chrysler especially Sammy salesman helped me again. I got my dream truck and Sammy worker hard for me. Im happy with service and would recommend Team Chrysler especially Sammy to everyone. Thank you Team Chrysler. More

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Got an awesome truck from a good dealership. Even through this pandemic they tried their hardest to get my truck as soon as possible this pandemic they tried their hardest to get my truck as soon as possible More

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Nelson was an amazing Sales rep! Honest, never pushed! Because of his honesty and the help of sales manager (RICH) I picked up a new 2021 Ram 1500 Sport! Because of his honesty and the help of sales manager (RICH) I picked up a new 2021 Ram 1500 Sport! More

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This dealership gets 1 star but only because I can't give less. We bought a car from these guys in Jan 2021 - it was a 2019 300S with white leather interior. 5200kms on it (we were told it was an Chrysler ex less. We bought a car from these guys in Jan 2021 - it was a 2019 300S with white leather interior. 5200kms on it (we were told it was an Chrysler executive driven car) When we went to pickup, IT WAS FILTHY! Stains on the passenger seat, dirty grease marks on the seats and console. several Lysol wipes to clean the sticky Steering wheel that was disgusting! At the best of times this would be unacceptable but to transfer a vehicle in that state during COVID is reprehensible! Spoke to Jesse &Rich- sales manager & GM - they didn't even call me back. No apology and we had to go back a 2nd day to have it cleaned because service team left early. Terrible Customer Service - A case was filed with Chrysler Corporate and was advised "Shane", the service manager, would get back to me. It's been 3 weeks and no one bothered to follow up. They are strictly interested in getting the sale only - we paid cash and any consideration went out the window once they had our cheque in hand. Lesson learned and I will not visit them again and will ensure anyone I know who intends to is provided the pictures of the state of our car when we received it! STAY AWAY! Mary Murphy More

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This is my third time purchasing a Jeep from Team Chrysler. Extremely happy with the friendly and professional atmosphere. The do not use high pressure sales tactics like you find at other dealership Chrysler. Extremely happy with the friendly and professional atmosphere. The do not use high pressure sales tactics like you find at other dealerships. Very fair negotiation and a great experience overall. More

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Could not have asked for a better buying experience. From the initial phone call to vehicle delivery, and everything in between... Keith did not disappoint. Shout out to Rich as well for making From the initial phone call to vehicle delivery, and everything in between... Keith did not disappoint. Shout out to Rich as well for making things possible. Truck looks and sound incredible. Thank you guys, More

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