Rich Fatrola | Page 3

The best dealership in town! Sammy helped us as always to get the best deal. Everyone at this dealership has been awesome as always! Kudos to Rich as well! get the best deal. Everyone at this dealership has been awesome as always! Kudos to Rich as well! More

Report | Print

I bought my second car from Team Chrysler and Sammy my salesman helped me again. I got my dream truck and Sammy worker hard for me. Im happy with service and would recommend Team Chrysler especially Sammy salesman helped me again. I got my dream truck and Sammy worker hard for me. Im happy with service and would recommend Team Chrysler especially Sammy to everyone. Thank you Team Chrysler. More

Report | Print

Got an awesome truck from a good dealership. Even through this pandemic they tried their hardest to get my truck as soon as possible this pandemic they tried their hardest to get my truck as soon as possible More

Report | Print

Nelson was an amazing Sales rep! Honest, never pushed! Because of his honesty and the help of sales manager (RICH) I picked up a new 2021 Ram 1500 Sport! Because of his honesty and the help of sales manager (RICH) I picked up a new 2021 Ram 1500 Sport! More

Report | Print

This dealership gets 1 star but only because I can't give less. We bought a car from these guys in Jan 2021 - it was a 2019 300S with white leather interior. 5200kms on it (we were told it was an Chrysler ex less. We bought a car from these guys in Jan 2021 - it was a 2019 300S with white leather interior. 5200kms on it (we were told it was an Chrysler executive driven car) When we went to pickup, IT WAS FILTHY! Stains on the passenger seat, dirty grease marks on the seats and console. several Lysol wipes to clean the sticky Steering wheel that was disgusting! At the best of times this would be unacceptable but to transfer a vehicle in that state during COVID is reprehensible! Spoke to Jesse &Rich- sales manager & GM - they didn't even call me back. No apology and we had to go back a 2nd day to have it cleaned because service team left early. Terrible Customer Service - A case was filed with Chrysler Corporate and was advised "Shane", the service manager, would get back to me. It's been 3 weeks and no one bothered to follow up. They are strictly interested in getting the sale only - we paid cash and any consideration went out the window once they had our cheque in hand. Lesson learned and I will not visit them again and will ensure anyone I know who intends to is provided the pictures of the state of our car when we received it! STAY AWAY! Mary Murphy More

Report | Print

This is my third time purchasing a Jeep from Team Chrysler. Extremely happy with the friendly and professional atmosphere. The do not use high pressure sales tactics like you find at other dealership Chrysler. Extremely happy with the friendly and professional atmosphere. The do not use high pressure sales tactics like you find at other dealerships. Very fair negotiation and a great experience overall. More

Report | Print

Could not have asked for a better buying experience. From the initial phone call to vehicle delivery, and everything in between... Keith did not disappoint. Shout out to Rich as well for making From the initial phone call to vehicle delivery, and everything in between... Keith did not disappoint. Shout out to Rich as well for making things possible. Truck looks and sound incredible. Thank you guys, More

Report | Print

We had the best experience with the Sammy Hamedani and Rick Yassine. We walked into the dealership and everyone made us feel so important. Sammy explained everything in detail so we would know exactly w Rick Yassine. We walked into the dealership and everyone made us feel so important. Sammy explained everything in detail so we would know exactly what we were getting and the benefits that would come with our new Jeep. Once finished we were had the pleasure I meeting Rick and once again he went out of his way to give us the best advise. We have bought Chrysler automobiles since around 2000 and have never had such great experience. Thanks to them, we will always be a Chrysler customer. More

Report | Print

2020 Jeep Wrangler Sale I had a great experience with team and the sales staff. Nelson and Rich worked very hard to make my jeep deal come together! Jeremy, the marts manager I had a great experience with team and the sales staff. Nelson and Rich worked very hard to make my jeep deal come together! Jeremy, the marts manager made sure I got some great accessories. Thank you so much Nelson, Rich, Jeremy and everyone at Team Chrysler. More

Report | Print

It's an excellent experienced with this dealership We met Nelson Tang when we walked into the showroom. Nelson is friendly, accommodating and knowledgeable. He understood and respected our concerns as We met Nelson Tang when we walked into the showroom. Nelson is friendly, accommodating and knowledgeable. He understood and respected our concerns as a customer. Nelson had helped us all the way until we picked up our Jeep Compass. Bob and I were very impressed :) We are happy with our purchased :):):) We will highly recommend this dealership -- TEAM CHRYSLER to our families and friends :):) and we will definitely be back when we need another vehicle. Thank you for all your time spent to us Nelson....we greatly appreciated it !! More

Report | Print