Natalia Sotnikova | Page 35

Excellent Service at Leduc Chrysler This is my second experience at Leduc Chrysler, the first was 30 years ago, the second, one week ago and both stand out as excellent all around experi This is my second experience at Leduc Chrysler, the first was 30 years ago, the second, one week ago and both stand out as excellent all around experiences. Cory, the sales person, was very knowledgeable, friendly and went out of his way to make our experience a positive one. Christine helped us get to know our new Jeep and was patient and professional with all our annoying questions. Natalia, looked after the financing documents, she was competent and friendly. There were no surprises or problems. We'd been to alot of dealerships and alot of the sales staff couldn't answer our questions, but Cory did. The staff at this dealership had great communication and made for a positive experience. We would definitely come back again! More

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My new Jeep Cherokee Trailhawk Cory made the purchase of my new to me 2018 Jeep Trailhawk a pleasant and easy experience. Cory impressed me with his knowledge of the vehicle includi Cory made the purchase of my new to me 2018 Jeep Trailhawk a pleasant and easy experience. Cory impressed me with his knowledge of the vehicle including options and settings. If all salespeople were like Cory, then buying vehicles would be the best experience ever. Cory is a "top shelf" salesman, and I couldn't have asked for a better experience. Thanks Cory and Natalia for all your help! When I need to buy my next vehicle, I'll be back to see you guys! More

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Cory and Natalia were very helpful in finding our new van. There was even a miscommunication on adding a remote starter to the deal, so they threw it in at no cost! Highly recommend. van. There was even a miscommunication on adding a remote starter to the deal, so they threw it in at no cost! Highly recommend. More

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Our experiences with Leduc Chrysler and the friendly staff. Our very first experience with Leduc Chrysler was in December 2012 with Miguel Hormazabal. He sold us our new 2012 Chrysler Town and Country Mini Van Our very first experience with Leduc Chrysler was in December 2012 with Miguel Hormazabal. He sold us our new 2012 Chrysler Town and Country Mini Van. He was so helpful assisting us with the right decision for us. It was a great vehicle for us. In December 2016 we decided we would like to see what a Dodge Ram 1500 Eco Diesel would be like for us. We needed the fuel economy, which we did have in the Town and Country Mini Van, but we needed a to carry a mobility scooter in it when needed. The Town and Country did hold the mobility scooter, but it took almost the entire back of vehicle with the Stow and Go seats down. We were ok with this, but thought we needed that room for other things. It is a large mobility scooter. Natalia Sotnikova, along with Richard Rivard and Christina Randell, helped us with this purchase and walk through and in January 2017 we were driving our new 2016 Dodge Ram 1500 Eco Diesel. Natalia was so very helpful with the entire process, helping us every step of the way. Then in September 2019 we were thinking we really are not using the truck like we thought we would. Although it was great for us in so many other ways we knew we should look at trading it for something more suitable to our driving needs. The ride and fuel mileage with the Eco Diesel was amazing though. We were getting basically the same fuel mileage as what the Town and Country was getting. We kept tossing around what we should do, we loved the truck, but we were not using it to it’s full capacity and capabilities. We researched many vehicles online. We knew the answer was to go back to Leduc Chrysler and see what they had for vans. This type of vehicle worked the best for our needs. We knew the Town and Country worked well for us. On November 30, 2019 we once again walked in to the sales side of Leduc Chrysler. We were greeted by Cory McMullen. We knew what we wanted to look at and there was a Dodge Caravan in the sales room. Cory took care of us and was telling us all the differences with the vans now compared from when we had our Chrysler Town and Country. They were still a great van now as they were in 2012. I (Sherry) noticed this is the same gentleman who was in the service waiting lounge when I had the truck in for regular servicing a couple weeks earlier. He was talking with a couple woman who were there that he knew. He offered them a coffee with real cream he had rather than powder cream. I got a chuckle out of that and thought how nice of him. He was a kind gentleman and asked me if I would like a cup of coffee with real cream also. It was very nice of him, but I already had a coffee. I mentioned this to Cory and he remembered that day also. Cory took care of us and we test drove a 2019 Dodge Caravan. We really liked our 2012 Chrysler Town and Country and this 2019 Dodge Caravan did not disappoint. Once again we traded another vehicle and are proudly driving our 2019 Dodge Caravan. Dean McGill and Cory McMullen, along with Natalia Sotnikova made this all possible. We have to include Jason Hill who kindly warmed up our new vehicle and brought it up to us when we were there one evening signing all the paperwork. We just wanted to take another look at it. We were not taking it home that day as we were having a few add ons put in it still. We have dealt with so many of the staff at Leduc Chrysler and have always had a wonderful experience, and always have felt like we were and are valued as actual people and not just another sale. From everyone I have already mentioned to Lonnie Arkokivi giving us a ride home one time when we needed to leave our truck for servicing overnight to Chuck Albers in service who is always there to answer any questions and let us know what service is required on our vehicle. Always so polite. They are amazing to deal with, as well as the rest of the service staff. As well we have to mention the shuttle drivers Sherry and Ralph. Their warm and friendly faces and conversation, and courteous driving to our home and back to the dealership when our vehicles have been in for its regular maintenance is a bonus to the Leduc Chrysler experience we have come to enjoy over the years. Thanks for all you have done for us over the years Leduc Chrysler, Sherry & Gordon. More

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I came from Ontario to this dealership because they had a specific Jeep that I wanted. I wasn’t sure if it was a good idea until I reached out and got to know them. They went out of their way to make my tr specific Jeep that I wanted. I wasn’t sure if it was a good idea until I reached out and got to know them. They went out of their way to make my transaction and travel friendly and easy. It made me realize how far above they go than any dealership I’ve dealt with in Ontario! Thank you Leduc Chrysler More

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The best customer service I have received in a long time. I want to thank Cory for the time he spent finding the right truck for me and getting me a great deal. The treatment I received from Cory, Christina I want to thank Cory for the time he spent finding the right truck for me and getting me a great deal. The treatment I received from Cory, Christina and Natalia was above and beyond my expectations. I will be back for my next vehicle. Thanks again. More

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Excellent place I would recommend then to all my friends Excellent place I would recommend them to all my friends And family 😊 very friendly staff and would go out of there way to help you anyways they can Excellent place I would recommend them to all my friends And family 😊 very friendly staff and would go out of there way to help you anyways they can 👌🏻great experience More

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Purchasing my new Jeep Cherokee at Leduc Chrysler was completely seamless & enjoyable! Everyone we crossed paths with greeted us with a smile & made this car buying experience my best yet. From our first completely seamless & enjoyable! Everyone we crossed paths with greeted us with a smile & made this car buying experience my best yet. From our first walk through the door - to taking home our new ride - we were treated incredibly well! Brad was excellent to work with! He was so helpful, friendly & found us exactly what we were looking for within our price point. We felt no pressure and got exactly what we needed - and then some! Natalia was also wonderful to work with in finance. She gave us all the information we needed to make the choices best for us. She was kind, honest, and thorough. Christina gave us a comprehensive walk through of our new Jeep, she was friendly, and patient with questions & helped set up important features. I highly recommend this dealership! More

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New vehicle purchase Some of the best customer service I have ever experienced has been from this dealership. From the moment I walked in the door to the moment I left I w Some of the best customer service I have ever experienced has been from this dealership. From the moment I walked in the door to the moment I left I was treated with the utmost respect which is why I decided to purchase my new vehicle here. In my opinion it is not always about price, but about the knowledge and impression and Leduc Chrysler has it all. More

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Awesome experience. Great to deal with. Found me the exact truck I wanted! Very good price for a new truck and gave me great value for my trade in. exact truck I wanted! Very good price for a new truck and gave me great value for my trade in. More

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