John Rossini | Page 3

I've had many interactions with Savannah over the past seven or so months. I have been a ToyotaTown customer for 21 years and my past experience with service advisors at ToyotaTown has been very disapp seven or so months. I have been a ToyotaTown customer for 21 years and my past experience with service advisors at ToyotaTown has been very disappointing. 🤨 If I wasn't leasing a new vehicle every three to four years, I would have changed dealerships long ago. Savannah changed all that. What a refreshing change to have someone that actually listens and cares. She is not only knowledgeable, she is patient and trustworthy. Having service/repairs on your vehicle can be exhausting but she makes it easy. If there is something she doesn't know, she will make a point to find out. Not just ignore you, hope you give up, or pass you off to someone else. She gets back to you in a timely manner. She provides pricing, describes in detail what is wrong and let's me know if the service or repair is crucial or if it can wait until the next service. She understands my reason for questioning and where I'm going with my thoughts even when I can't articulate it properly. (Google isn't always helpful 😂🫣) Now that I have stopped leasing new vehicles and purchased this last one, I hope to deal with Savannah for many years to come. Keep up the good work and thank you for everything thus far! 👍 More

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LaToya in service is always helpful and professional. She keeps me updated on the status of my service and any concerns. Wonderful employee to work with. She keeps me updated on the status of my service and any concerns. Wonderful employee to work with. More

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awesome service repairing my flat tire and servicing my sequoia thank you savannah your are geat to deal with sequoia thank you savannah your are geat to deal with More

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Awesome service with Toyota Town this week - serviced all 3 vehicles winter tires as well 3 vehicles winter tires as well More

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Awesome service from Toyota Town and Savanna. Thank you for Keeping us safe this winter Thank you for Keeping us safe this winter More

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The service department will take care of you. I originally had a negative experience with the original service team member, but Dennis and John stepped in and were able to turn a negative into a I originally had a negative experience with the original service team member, but Dennis and John stepped in and were able to turn a negative into a extremely positive experience. Thank you. More

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Very pleased with diagnostic visit. Professional, friendly and attentive service and addressed all of our concerns. We have owned four Toyota vehicles in the past 23 years. This revi Professional, friendly and attentive service and addressed all of our concerns. We have owned four Toyota vehicles in the past 23 years. This review retracts the negative review previous posted. More

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Hi My recent service from Toyota Town was excellent. All the items where completed in a very professional way. Thank you to John Rossini and Savannah Campbell All the items where completed in a very professional way. Thank you to John Rossini and Savannah Campbell More

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Awesome service and support from the entire team. It was a great experience, very professional and thorough. A special thank you to Firis and John for everything! It was a great experience, very professional and thorough. A special thank you to Firis and John for everything! More

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Poor after sales service. ongoing issue with driver side window on brand new corolla 2021.unprofessional and not aproachable. Very promt in closing sale but not in servicing v ongoing issue with driver side window on brand new corolla 2021.unprofessional and not aproachable. Very promt in closing sale but not in servicing vehicle More

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