Jim McAlorum | Page 26

Purchase Of A New Rav 4 A pleasurable experience from start to finish. Everyone we had contact with were friendly and knowledgeable. The showroom and the atmosphere in the bu A pleasurable experience from start to finish. Everyone we had contact with were friendly and knowledgeable. The showroom and the atmosphere in the building is one where you enjoy being in. More

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Friendly and professional Knowledgeable and friendly staff at Charlesglen Toyota was the reason we chose a toyota. The sales staff, financial staff, and even the guy who went t Knowledgeable and friendly staff at Charlesglen Toyota was the reason we chose a toyota. The sales staff, financial staff, and even the guy who went through our vehicle with us after the sale were amazing. Made us feel like part of the family! More

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Excellent customer service. Charlesglen Toyota has the staff and business practices to set itself apart from any other dealer. We bought a new RAV4 and couldn't be happier with t Charlesglen Toyota has the staff and business practices to set itself apart from any other dealer. We bought a new RAV4 and couldn't be happier with the experience. Sales was a pleasure to do with and financing was a breeze. Looking forward to continuing business at this location, we are customers for life and won't buy Toyota anywhere else. More

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Amazing!! Went in looking for Camry or Avalon Brought my mother along to check out the vehicles for ease of access and egress. Hala (Sales Rep), was amazing, Went in looking for Camry or Avalon Brought my mother along to check out the vehicles for ease of access and egress. Hala (Sales Rep), was amazing, allowing us to test drive both vehicles and discussing the differences. Hala wanted to make sure we picked the car suited to our needs. Hala was very considerate of my mother, allowing her to sit and keeping her company while my trade-in vehicle was being looked at (thank you for being so kind). Ryan (GM), was very friendly, personable and easy to talk to through this process as well as Tyler (Finance), who helped explain the $$$, what was being charged/credited, why a charge was there, Tyler's patience was amazing and supportive during the insurance process. Jim (Car Delivery) was amazing, Jim is easy going and you can tell he loves his job very much so. Jim was very attentive and made sure I was comfortable and understood my new vehicle (yes the brownies are on there way lol). I have to say the team that looked after me was excellent at what they do, I am very glad I am dealing with Charlesglen!! More

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Wow! These guys are amazing. Our experience at Charlesglen Toyota has exceeded all expectations. No longer does buying a car need to feel like a sleezy transaction. We were trea Our experience at Charlesglen Toyota has exceeded all expectations. No longer does buying a car need to feel like a sleezy transaction. We were treated with respect from first contact through vehicle delivery. The sales team was open and honest, with nothing hidden. They didn't employ any of the high pressure sales tactics like so many dealers do. It actually felt like we were working together to get the best deal possible. Finance department was on the ball with the same level of service. Jim did an amazing job walking us through the vehicles features and getting us all set up during vehicle delivery. He was also a hit with our three little ones ages 5, 4, and 1.5. Hands down the best dealership we've ever experienced! Check them out. More

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Totally awesome From the time I stepped into the showroom, we were treated with respect. Mike was awesome, and even treated us to lunch but more important was his pr From the time I stepped into the showroom, we were treated with respect. Mike was awesome, and even treated us to lunch but more important was his professionalism. He knew his business!! When we went to pick up the vehicle we were late, and are sorry for the delay but Jim was smiling and understood, then he proceeded to take us to his dungeon--which he said we'd not return from-- but did, much wiser about that amazing vehicle I purchased. He explained everything from Bluetooth to engine. Then we went up to financing and again received amazing service with a smile. I'd recommend this dealership to all my friends. Thank you!!! More

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Amazing experience It was e memorable experience trading in my Saturn at a fair price and buying my first TOYOTA at Charlesglen. They are amazing and the only dealership It was e memorable experience trading in my Saturn at a fair price and buying my first TOYOTA at Charlesglen. They are amazing and the only dealership that I recommend to everyone. More

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Very positive! We have been customers of Charlesglen Toyota for many years and have always found their sales staff and maintenance people very easy to deal with: no We have been customers of Charlesglen Toyota for many years and have always found their sales staff and maintenance people very easy to deal with: not pushy but knowledgeable, friendly and patient with our questions. And of course they are selling a great product. Buying our new vehicle there has been a very pleasant experience! More

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Awesome!!! Had an amazing experience trading in my old vehicle and getting a 2012 Toyota Yaris!! Great customer service and awesome staff all around!! From sales Had an amazing experience trading in my old vehicle and getting a 2012 Toyota Yaris!! Great customer service and awesome staff all around!! From sales to financing to registering to helping me learn my vehicle inside and out, AWESOME EXPERIENCE!! More

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Great Experience I was blown away by the level of customer service. I left with a smile on my face and a great truck too! Thank you!! I was blown away by the level of customer service. I left with a smile on my face and a great truck too! Thank you!! More

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