"Absolutely great experience"
I have bought from Capital before and it has always gone well. I also continue to take my vehicles there for maintenance. All employees listed I have interacted with at some point, whether that being during the purchasing of my new car or in the maintenance of my old one. Service is always great - they know what they are doing and they put in the effort to make sure their customers are satisfied.
"It was an awesome experience "
Our experience was awesome friendly people. Ryan and Jeff we awesome we recommended to our staff if they need a vechile to go to them. We bought two vehicles this time. You will have us as faithful customers.
"poor customer experience "
- MC 2 trucks
we had some very poor communications to begin with. when i finally got there to pick the trucks up, one had electrical problems and i had to take a "loaner" truck for 2 days.
i bought these 2 trucks sight unseen. i had previously purchased from Cypress Motors in Maple Creek, and had an absolutely excellent experience. i thought possibly i could trust another Ford dealership the same way. how wrong i was. One of the trucks i purchased has only 18.000 km on it. yesterday when i was washing it i find one of the skid plates underneath loose and almost off, 2 others completely missing and some evident oil leaks. engine light on soon after we left on the trip. the sales people i dealt with knew i had a tight schedule ahead of me when i purchased these. i was moving to the US. you would of thought they could of made sure as i purchased these sight unseen that the trucks were up to inspection standards. now i am down in the US with a truck in very inferior condition.
i will never purchase from this dealership again and i will do everything at my disposal to warn other potential customers of the experience they could possibly have
Very informed and helpful staff, very patient with my questions and concerns, helped guide me through purchasing a vehicle from a dealership which I have’t previously done before
"A fantastic experience"
I recently had my vehicle totalled in an accident when I lent it out one time (never lend your vehicle out to anyone!!). Because the driver of my vehicle was at fault, I didn't have access to car rental insurance. I was stuck without a vehicle and went to find a new vehicle for purchase. Capital was so kind, patient and even let me take home my potential purchase to test drive while I waited for SGI to sort out the claim. They helped save me hundred from renting a vehicle fore the week I was out and I was so grateful. They were patient while I sorted everything out and even now after the purchase is complete, they are still keeping in touch and making sure my vehicle is exactly what I wanted. I absolutely cannot express how kind they all were to me. I'll never shop anywhere else again.
"Friendly and not pushy"
I valued my experience with Capital. I knew what I wanted, they listened and then found exactly what I needed. Once they found the right vehicle, they helped me get it licensed and I was on my way.
Walked in at noon drove away at 3 p.m.
Now that's a good day.
"friendly staff and managers"
- Efren Racasa
It is a very good experience to buy a car in ford capital Lincoln. even if you are looking for a used car definitely they are always ready to help you. Thanks Ford Capital Lincoln. Keep up the good work!!!
"Awesome Experience "
Arin was very very friendly and helpful even on his day off he answer m,y question and helped me solve my issue in a few minutes also PK was very friendly and helpful too.
There was a small mistake with the sale price and missing a back seat mat, I addressed that to Jill and he said he will talk to PK about it and see how it goes from that.
hopefully it will be sorted soon.
Other Employees Tagged:
Arin and PK
"Great experience overall "
My wife and I went too look at some used F150’s and we walked out with a new one and couldn’t be happier. Jay was awesome and very knowledgeable! Would definitely recommend for anyone looking at buying a vehicle
Excellent! Mirnal and Brady were great to deal with - very happy and would recommend to anyone!
Like the vehicle- was what we were looking for