Janine Feenstra | Page 32

Super helpful Gwen Jones treated us like family. She even made the process quick as our 9 month old has a pretty short attention span! Would definitely buy again f Gwen Jones treated us like family. She even made the process quick as our 9 month old has a pretty short attention span! Would definitely buy again from there. More

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Excellent Service I have had Firis as my service advisor on previous service visits to Toyota Town; and like the other times before, service was exceptional. Firis, I have had Firis as my service advisor on previous service visits to Toyota Town; and like the other times before, service was exceptional. Firis, is always thorough with the explanation of what services are to be performed on my 2017 Corolla IM. Although, it is routine maintenance and a tire change; I appreciate that he takes the time. Friendly and easy going; and also quick to return my emails about my inquiries about the extra service needed on my Corolla. More

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Awesome people and dealership! Have bought several vehicles from Toyotatown.. Al, Brian ,Geordie ,Janine and Andre are all top notch people. They are all knowledgeable and are very Have bought several vehicles from Toyotatown.. Al, Brian ,Geordie ,Janine and Andre are all top notch people. They are all knowledgeable and are very helpful! I bought 2 new cars in 2 weeks and am very happy with my 2018 Tacoma and my 2019 Camry! Thanks to all for an excellent car buying experience!! More

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Shawn Longworth was the salesman we dealt with when we bought a new car at ToyotaTown. His good humour, clarity when he gave explanations about the car purchase and was the salesman we dealt with when we bought a new car at ToyotaTown. His good humour, clarity when he gave explanations about the car purchase and operation, and his patience in answering questions were excellent. He never made us feel rushed as he showed us the various models available. He was similarly attentive when we spoke with him at length four years ago about buying a new car, even though we did not buy one then. Shawn Longworth is a fine representative for ToyotaTown. More

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We would like to thank Shawn Longworth for his excellent job Thank you once again for your advise and great job in explaining the assets and technological advances in the new RAV 4 that we purchased, We have fou Thank you once again for your advise and great job in explaining the assets and technological advances in the new RAV 4 that we purchased, We have found our experience with Shawn to be an important part of our decision making. All aspects of purchasing a new vehicle were explained and our questions answered. We definitely appreciate the time and service provided to both my wife and I. We have also recommended someone we know to ask for Shawn Longworth at the Toyota Dealership. Thanks again Shawn for all your help. More

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Great place to buy a car Very nice environment, Very good attention to detail. Waiting area is excellent and staff is very friendly. No wonder they win Toyota awards year afte Very nice environment, Very good attention to detail. Waiting area is excellent and staff is very friendly. No wonder they win Toyota awards year after year! More

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Excellent Purchase Experience We already have obtained 4 vehicles from Toyota-Town/Lexus of London since 2001. We were in the market for a vehicle for our 21 year old grandson, w We already have obtained 4 vehicles from Toyota-Town/Lexus of London since 2001. We were in the market for a vehicle for our 21 year old grandson, who attends University. We, naturally, went straight to ToyotaTown. There we met Baz Afara. We told him what we were looking for, and what we wanted to consider and see. Baz was most helpful, interested to help us, and offered a few suggestions of his own. Another salesperson, Ken Yates, that we've known previously, suggested that a "lightly-used" vehicle might suit our need perfectly. And that was what we purchased. The entire experience was smooth, without complication. The wonderful people at ToyotaTown did everything to expedite and process, and they presented us with a vehicle that looked, felt, and even smelled like a brand new car, even though it is two years old -- such a great detailing job they did. Baz replied to our several phone calls promptly. He was proactive with several ideas and recommendations. He explained everything clearly. Truthfully, it was really a pleasure to do business, again, with ToyotaTown. Everyone is pleasant and helpful. More

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Exceptional Experience My experience in dealing with Brian Williams and Janine Feenstra at Toyota Town was nothing short of exceptional. Walked in to check how competitive t My experience in dealing with Brian Williams and Janine Feenstra at Toyota Town was nothing short of exceptional. Walked in to check how competitive the prices could be compared to the lease I was previously in and ended up leaving with a new vehicle. Brian was extremely friendly and professional while actually listening to my needs. Would recommend to anyone looking for a vehicle, Great service. More

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Toyota 86 Amazing sales rep and finance advisor they helped me get into my new car super quick! I would definitely recommend this dealership to everyone I know Amazing sales rep and finance advisor they helped me get into my new car super quick! I would definitely recommend this dealership to everyone I know looking into either buying a new or used car. Financing was pretty easy and the sales rep was very knowledgeable. More

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Happiest Toyota customer in the world Excellent experience that I keep telling people about. Brian Williams took great interest in my needs and made this buying experience easy and confide Excellent experience that I keep telling people about. Brian Williams took great interest in my needs and made this buying experience easy and confident, we became friend right away -he picked me up from the train station on day of delivery I now have a new friend in London! I'm recommending Brian to all my family and friends at home here in Windsor. Janine Feenstra took care of my finances with ease. I look forward to coming back for service/maintenance, its worth the drive! More

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