Dealership Experience
19 yrs, 1 mo
Industry Experience
19 yrs, 1 mo
261 Reviews
Write a Review261 Reviews of Doug Keen
April 14, 2018
Excellent Sales Experience We purchased our 2018 F150 from Doug Keen, we highly recommended Doug for your sales needs. No pressure tactics, very informative answering all your We purchased our 2018 F150 from Doug Keen, we highly recommended Doug for your sales needs. No pressure tactics, very informative answering all your questions and he goes above and beyond to make sure the customer comes first day or night. Even after the sale he is committed to the customer making sure the commitment we made to purchase a Ford at Erinwood was definitely the right decision. We visited other dealers but our experience at Erinwood with Doug was top notch. Will recommend Doug to anyone. More
April 09, 2018
Another Top Notch Buying Experience!! We have purchased four vehicles from Doug Keen. He answers all of our questions willingly, in a timely manner, and provides us with straightforward a We have purchased four vehicles from Doug Keen. He answers all of our questions willingly, in a timely manner, and provides us with straightforward advice whether by email, text, phone conversation or in person. He has always been approachable, professional, understanding and transparent in our car negotiations. He makes buying a vehicle very easy, without any pressure whatsoever. We have recommended him to family members and friends, and will continue to be loyal customers in the years ahead. More
March 31, 2018
Wouldn’t consider going elsewhere There are a number of things that bring me back to Erinwood Ford - specifically Doug Keen. My husband and I are on our 8th vehicle between us in comin There are a number of things that bring me back to Erinwood Ford - specifically Doug Keen. My husband and I are on our 8th vehicle between us in coming up to 13 years. We wouldn’t consider going elsewhere. Doug identifies our needs by getting to know us. We’ve developed a relationship that I can depend on him for honest advice and trust that he will always put my families needs first. Doug is genuine, sincere and goes over and above to make sure we drive away delighted. I will continue to rave and send my friends and family to Doug and Erinwood. More
March 31, 2018
Outstanding Experience - Highly Recommended! Doug Keen was absolutely amazing! He went over and above to assist me to replace my vehicle, which had been written'off. Doug knew my needs and worked Doug Keen was absolutely amazing! He went over and above to assist me to replace my vehicle, which had been written'off. Doug knew my needs and worked hard from time of order to time of delivery to ensure all my needs where met. He actually came in on his day off when I picked-up the vehicle to personally go over everything with me to ensure my satisfaction. This is the 4th vehicle I've purchased from Doug and I would recommend him and Erinwood Ford without hesitation. More
March 31, 2018
It's always a pleasure dealing with Doug My wife and I just completed our second vehicle transaction with Doug Keen. Doug's knowledge, professionalism and experience make buying/leasing a ple My wife and I just completed our second vehicle transaction with Doug Keen. Doug's knowledge, professionalism and experience make buying/leasing a pleasure. He answered all of our questions, treated us with the utmost respect and his knowledge of your products and services is top notch. He guided us through the entire lease process without a concern. I will, and do recommend Doug to anybody I know. Thanks again Doug, we love our 2018 Edge More
March 26, 2018
They treat you as a family member In 2007, I was shopping for new vehicle and went around the car dealerships in the city, I went shopping online as well where I came across George Hi In 2007, I was shopping for new vehicle and went around the car dealerships in the city, I went shopping online as well where I came across George Hill, we clicked like brothers on the spot, he look after my need as his own and introduced me to the sales person Doug Keen. I am impressed with how they take care of your money like their own. I have been with this dealership since 2007 and introduced my son to them. I just got my third vehicle in February same model but better than the previous two I used earlier. Over the years, I found the staff at the service center to be so friendly and helpful especially Etta Coccia. More
Other Employees Tagged: George Hill, Etta Coccia
March 18, 2018
No Nonsense My Sales Person Doug Keen, 3rd vehicle I have purchased from Doug and I know many other folks that have bought with Doug. I love the fact that unlike My Sales Person Doug Keen, 3rd vehicle I have purchased from Doug and I know many other folks that have bought with Doug. I love the fact that unlike any other Dealerships that I have gone to and believe me I compare..! You can get to the root of the most important fact when buying a vehicle. THE PRICE. Without the Salesperson playing a go between the Customer and Manager. Straight Talk, Straight Answers..!! Just Awesome to deal with. I recommend Doug Keen and the Dealership to the fullest. More
March 03, 2018
Another competent transaction. There's many a reason we keep coming back to Doug Keen and Erinwood Ford, and it all centres around their dedicated, adaptive and teamwork orientated There's many a reason we keep coming back to Doug Keen and Erinwood Ford, and it all centres around their dedicated, adaptive and teamwork orientated environment. It feels like coming home when you walk through the door, with a no pressure approach and the pleasure of dealing with knowledgeable and likeable people. And it should be noted that the Service side of the business is a smooth running machine, the best we have ever experienced. There's other Ford dealers closer to us, but they don't have Doug Keen and they are not called Erinwood. Thanks again for another memorable and pleasurable new car buying experience. More
February 27, 2018
Doug is great! I recently went to Erinwood to purchase a F150. Doug assisted me in the process. He was knowledgable in all models of the vehicles and was able to get I recently went to Erinwood to purchase a F150. Doug assisted me in the process. He was knowledgable in all models of the vehicles and was able to get me everything i wanted in the truck while staying below my budget. I highly recommend Doug! More
February 15, 2018
Great Experience This is the third Vehicle I have purchased from Doug Keen at Erinwood. He has always gone the extra mile and it has been great purchasing from him He This is the third Vehicle I have purchased from Doug Keen at Erinwood. He has always gone the extra mile and it has been great purchasing from him He is very knowledgeable and attentive. Would recommend to Doug and Erinwood to anyone. More