Dealership Experience
21 yrs
Industry Experience
21 yrs
286 Reviews
Write a Review286 Reviews of Doug Keen
June 21, 2020
Best car buying experience ever! I loved doing business with Doug. He was recommended to me by another of his clients and I will absolutely recommend him to my family and friends. One I loved doing business with Doug. He was recommended to me by another of his clients and I will absolutely recommend him to my family and friends. One of my least favourite activities is buying a car. Doug made the whole process easy and comfortable. He was friendly and knowledgeable. He was always available to answer my questions and provide me with whatever I needed to assist with the process. As long as he is available to help, I will never dread buying a car again. Thanks, Doug. You are awesome! More
Other Employees Tagged: Adam Pellegrin
June 09, 2020
Honestly, The best Ford Sales Rep Words cannot explain how Good Doug keen is! I think, No I know he deserves employee of the year! When purchasing my 2020 F-150 XLT, Doug went throug Words cannot explain how Good Doug keen is! I think, No I know he deserves employee of the year! When purchasing my 2020 F-150 XLT, Doug went through everything step by step with no pressure which made it easy on me. Even after receiving my truck and driving it for the past 2 weeks, I get a call from Doug Keen asking how I like it and if there is anything I need or questions I have I Can just give him a call. Thats what true customer service is about and for that I recommend family and friends or anyone needing a vehicle to get down to Erinwood Ford and please ask for DOUG KEEN. More
June 03, 2020
Very friendly, knowledgeable and professional Doug Keen was very friendly and got back to us immediately with answers. He was also very helpful and knowledgeable of the vehicle we purchased. Doug Keen was very friendly and got back to us immediately with answers. He was also very helpful and knowledgeable of the vehicle we purchased. More
Other Employees Tagged: Mary Murphy
March 02, 2020
Doug is Amazing to work with!! A+++ experience Doug was fantastic to work with in getting me in another Ford 150 Truck, easy to deal with, provided me with a quick quote and process of how it was g Doug was fantastic to work with in getting me in another Ford 150 Truck, easy to deal with, provided me with a quick quote and process of how it was going to work to get me in the new Truck smoothly and efficiently upon my lease being due. I would recommend Doug to any of my friends or family to get into a Ford. Will see him in 3 years to do it all over again. Shawn More
Other Employees Tagged: Mary Murphy
February 20, 2020
I've been using Erinwood for years and they never cease to amaze me. From the new car buying experience to service and general advice, they are top notch! Recently leased a vehicle for the first time for m to amaze me. From the new car buying experience to service and general advice, they are top notch! Recently leased a vehicle for the first time for my wife. The sales team was very helpful with my numerous questions. Another home run guys! 😁👍 More
Other Employees Tagged: Adam Pellegrin
February 06, 2020
Ford F150/Explorer My wife to be and myself were looking for new trucks. We looked at few dealerships and then we meet Doug Keen at Erinwood Ford. From the first momen My wife to be and myself were looking for new trucks. We looked at few dealerships and then we meet Doug Keen at Erinwood Ford. From the first moment we meet Doug he told us he would find us the best vehicle and the best deal. We were looking at 2019's but in the end we got 2020's for the same price and my wife got a better model then she what she originally looking at. He worked endlessly to get us what we wanted. It was such a pleasure dealing with Doug. Strongly recommend him to anyone looking for a Ford. He also knows the product very well! Also Carol in Finance was amazing as well. Very detailed, very organized and very efficient. Carol made sure we understood everything and had everything ready for us. Overall a great dealership with great people. Steve More
Other Employees Tagged: Carol Buckwald
January 29, 2020
Great Service Doug looks out for good deals, lets us know and yet never pressures to buy. He provides great service by visiting our company to get all the papers s Doug looks out for good deals, lets us know and yet never pressures to buy. He provides great service by visiting our company to get all the papers signed. More
January 22, 2020
Friendly, knowledgable and excellent service. Highly recommend Doug for your new car purchase. Great service department and you won't feel pressured to buy a vehicle or other options through the finance recommend Doug for your new car purchase. Great service department and you won't feel pressured to buy a vehicle or other options through the finance department. More
Other Employees Tagged: Etta Coccia
October 28, 2019
M. Sabouba, Erinwood Ford is the best. Leased 2017 Fusion 3 years ago. Lease and trade in were smooth, thanks to Nick who was amazing. I cannot say enough good things about Doug Keen, the Leased 2017 Fusion 3 years ago. Lease and trade in were smooth, thanks to Nick who was amazing. I cannot say enough good things about Doug Keen, the salesman, who continued to help me from the time of delivery till the end of the lease. His job did not end after the sale because he was there to help me during every visit for service. I also appreciate the excellent service I received from Peter and Chris when I took my car for maintenance. My experience at Erinwood Ford was great and I highly recommend their sales and service. More
Other Employees Tagged: Chris Scott , Peter Jolly, Nick Palalas

