Doug Keen | Page 15

Friendly and efficient. Excellent service from purchase to pick-up. Our salesperson Doug Keen was professional and knowledgeable. He took time to review all features of the Excellent service from purchase to pick-up. Our salesperson Doug Keen was professional and knowledgeable. He took time to review all features of the truck and was patient when answering all of our questions. Always accessible by phone and flexible with appointments. Great sense of humour -- MIke the Hockey Guy... More

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Purchase new vehicle Excellent service from Doug, he provided a lot of information to help me make my decision to buy a Ford. He called me the night before pick up to en Excellent service from Doug, he provided a lot of information to help me make my decision to buy a Ford. He called me the night before pick up to ensure I had everything ready and responded to my all my questions. On the day of pick up he took the time to review all the features of the car, he is a pleasure to deal with very friendly.and professional. More

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Happy with our New F150 We are very pleased with the service received at Erinwood. Right from the start Doug was able to find us the the perfect truck for our needs. We are very pleased with the service received at Erinwood. Right from the start Doug was able to find us the the perfect truck for our needs. More

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Absolutely nothing compares to Erinwood! Doug Keen is the reason we keep coming back to Erinwood! Honest, friendly, knowledgeable service and the best possible price is what Doug provided us. Doug Keen is the reason we keep coming back to Erinwood! Honest, friendly, knowledgeable service and the best possible price is what Doug provided us. Got a 2017 Escape 4wd this time and love it! Thanks Doug Keen your the greatest! More

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Always a great experience! Doug Keen is an awesome salesperson at Erinwood Ford. He is caring, He is knowledgeable, He finds the best solutions if something doesn't work out as Doug Keen is an awesome salesperson at Erinwood Ford. He is caring, He is knowledgeable, He finds the best solutions if something doesn't work out as planned! First time I dealt with Bory, and I have no complaints. I will always come back to see Dough though as my salesman when my lease is up in 4 yrs! More

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Great Experience and great staff! Went to Erinwood just to browse for a future purchase. What a positive experience! Dealt with Doug Keen - excellent person and employee! Took the t Went to Erinwood just to browse for a future purchase. What a positive experience! Dealt with Doug Keen - excellent person and employee! Took the time to show us all the various models we wanted to look at. Was patient. Answered all our questions. Took the time to find out what vehicle was right for our family. Ended up purchasing an Explorer Sport! Love it and will go back for other purchases and definitely recommend him and Erinwood to all our friends! More

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Excellent experience - thank you Doug Keen My family and I have purchased several cars through erinwood Ford and Doug Keen. Doug Keen provides excellent service every time. He is friendly, know My family and I have purchased several cars through erinwood Ford and Doug Keen. Doug Keen provides excellent service every time. He is friendly, knowledgeable, and goes the extra mile to make sure we're happy. I recommend him to all my friends and family. He is a pleasure to work with. Thanks Doug for selling me another fantastic vehicle. More

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5 Star Service (and we are not easy people to deal with!) We left a Ford Dealership closer to our residence as we were not happy with their service with our previous vehicle. Right from the beginning Doug Kee We left a Ford Dealership closer to our residence as we were not happy with their service with our previous vehicle. Right from the beginning Doug Keen & George Hill were committed to providing us a superior experience. They bent over backwards to make our purchase flawless. Great Job! More

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Excellent experience! Just purchased our second vehicle from Doug Keen at Erinwood Ford. Doug made both experiences (7 years apart) painless and efficient and we will defin Just purchased our second vehicle from Doug Keen at Erinwood Ford. Doug made both experiences (7 years apart) painless and efficient and we will definitely return for a third purchase if our next vehicle is a Ford. There is no nonsense when dealing with Doug, he is honest and transparent and will give you a fair price right up front. No pressure, no tactics... just an honest deal. Quick responses to phone calls and emails and flexible with appointment times. He will also work to get you the best possible price for your trade in. If you are like us and don't enjoy the entire process of purchasing a vehicle, Doug is your guy. I've always found Erinwood Ford to have the best price (without having to negotiate - which makes the experience so much better). Erinwood takes customer service seriously and it shows. More

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Doug Keen you are the best! I live in Ancaster and drove past at least 7 Ford dealers just to work with Doug Keen at Erinwood Ford. He answered all my question's with no hesitati I live in Ancaster and drove past at least 7 Ford dealers just to work with Doug Keen at Erinwood Ford. He answered all my question's with no hesitations. Best price and made the selection process very easy catering to my needs with my wife and Daughter. You must work with Doug moving forward with all your F150 needs. More

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