Dealership Experience
19 yrs
Industry Experience
19 yrs
260 Reviews
Write a Review260 Reviews of Doug Keen
October 01, 2017
Great Experience. This is my second vehicle from Erinwood Ford and Doug Keen, my experience has always been excellent from the time of purchase to picking up of the new This is my second vehicle from Erinwood Ford and Doug Keen, my experience has always been excellent from the time of purchase to picking up of the new vehicle. I would highly recommend Erinwood and Doug Keen. I know that my next vehicle will be a ford from Erinwwood. More
October 01, 2017
Awesome dealer. This dealer is the best when it comes to price and quality customer service. They take their time to explain step by step the needs of the customers. This dealer is the best when it comes to price and quality customer service. They take their time to explain step by step the needs of the customers. Great job, keep it up. More
September 06, 2017
Could not have asked for someone better! Doug was professional and knowledge, he made the purchase very easy and painless. The price offered by Doug was also the competitive compared to o Doug was professional and knowledge, he made the purchase very easy and painless. The price offered by Doug was also the competitive compared to other dealerships. More
September 04, 2017
New Pick up purchase Doug was very helpful and listened to what we were looking for in a truck and what we were willing to pay. we were able to purchase the truck and pick Doug was very helpful and listened to what we were looking for in a truck and what we were willing to pay. we were able to purchase the truck and pick it up all within 4 days. This is the 3rd vehicle my Wife and I have purchased with Doug at Erinwood ford. And the 9th my family has purchased through Doug. We will be returning in October to purchase a 4th new vehicle for my Wife and will continue to return to Doug at Erinwood. More
August 15, 2017
Stress free, through, friendly staff. Doug was fabulous to deal with, answered all questions and very through. He made car buying comfortable and stress free. I will highly recommend Er Doug was fabulous to deal with, answered all questions and very through. He made car buying comfortable and stress free. I will highly recommend Erinwood Ford and Doug Keen. More
August 05, 2017
2nd new vehicle purchased totally satisfied Doug Keen made the whole experience very enjoyable and easy to get into my new f-150. Very personable, helpful and knowledgeable. He went to great len Doug Keen made the whole experience very enjoyable and easy to get into my new f-150. Very personable, helpful and knowledgeable. He went to great lengths to fit my schedule and get the truck ready as soon as possible. Customer service done right !!!!! More
July 29, 2017
excellence in sales service second Ford Edge sold to me by Doug Keen, pleasant to work with, very professional, really knowledgeable in describing the vehicle and its options. I second Ford Edge sold to me by Doug Keen, pleasant to work with, very professional, really knowledgeable in describing the vehicle and its options. I would definitely refer my friends to Erinwood ford and Doug More
July 26, 2017
A great experience from beginning to end! We had been thinking about tradING in our Edge for a Truck for over a year and Doug Keen made the experience easy and worry free. We had been thinking about tradING in our Edge for a Truck for over a year and Doug Keen made the experience easy and worry free. More
Other Employees Tagged: George Hill, Carol Buckwald
July 20, 2017
My new car experience I just recently picked up my brand new Ford Escape. This was my first brand new car and at age 59 I thought this would be a little stressful. However I just recently picked up my brand new Ford Escape. This was my first brand new car and at age 59 I thought this would be a little stressful. However the sales associate Doug Keen made this experience a pleasant one. He is very knowledgeable and was extremely patient with me answering all my questions and showing me how to operate all the systems. Even after I left the lot he has touched base with me making sure everything is going well and asking if I have any questions or issue. His customer service is second to none and I would recommend him highly. Sincerely, Diane Wilson More
July 18, 2017
First time buyer! I just bought my first new vehicle from Erinwood Ford with Doug and would highly recommend him and the dealership to anyone looking to buy! I just bought my first new vehicle from Erinwood Ford with Doug and would highly recommend him and the dealership to anyone looking to buy! More