Dealership Experience
21 yrs
Industry Experience
21 yrs
286 Reviews
Write a Review286 Reviews of Doug Keen
September 18, 2018
Just purchased my 3rd vehicle Doug Keen is ultimately the reason for my repeat business, extremely professional and helpful, always a great purchase experience. I have and will con Doug Keen is ultimately the reason for my repeat business, extremely professional and helpful, always a great purchase experience. I have and will continue to recommend Doug and Erinwood to friends and family. More
August 21, 2018
2018 SHELBY Thank you Doug and George for your honesty and professionalism. It was a pleasure dealing with you guys. You deliver as promised. i finally have my Thank you Doug and George for your honesty and professionalism. It was a pleasure dealing with you guys. You deliver as promised. i finally have my Shelby! More
Other Employees Tagged: George Hill
July 18, 2018
My experience Rich F It was a good experience.Dealing with Doug was not stressful. As a senior i appreciated that. He knew what i needed and went out of his way t Rich F It was a good experience.Dealing with Doug was not stressful. As a senior i appreciated that. He knew what i needed and went out of his way to help. Doug was straight forward and highly recommended. More
Other Employees Tagged: Gary Banks, Adam Pellegrin
July 10, 2018
attentive dealer Doug was very attentive to my needs and desires. When fitting in the garage was a must, he was quick to offer a test drive to see. He was quick and ef Doug was very attentive to my needs and desires. When fitting in the garage was a must, he was quick to offer a test drive to see. He was quick and efficient to develop a proposal with the best deal, going through all my options. Buying my car was a very positive experience More
April 14, 2018
Excellent Sales Experience We purchased our 2018 F150 from Doug Keen, we highly recommended Doug for your sales needs. No pressure tactics, very informative answering all your We purchased our 2018 F150 from Doug Keen, we highly recommended Doug for your sales needs. No pressure tactics, very informative answering all your questions and he goes above and beyond to make sure the customer comes first day or night. Even after the sale he is committed to the customer making sure the commitment we made to purchase a Ford at Erinwood was definitely the right decision. We visited other dealers but our experience at Erinwood with Doug was top notch. Will recommend Doug to anyone. More
April 14, 2018
Outstanding service Doug Keen is an exceptional customer service professional. He is knowledgeable and helpful and made our purchase a pleasure. It was win-win. Robyn was Doug Keen is an exceptional customer service professional. He is knowledgeable and helpful and made our purchase a pleasure. It was win-win. Robyn was amazing in her customer care and very helpful in listening very helpful in her recommendations based on our needs, our purchase experience. Thank you Erinwood Ford for your commitment. Outstanding ! More
Other Employees Tagged: Robyn Barrett
April 09, 2018
Another Top Notch Buying Experience!! We have purchased four vehicles from Doug Keen. He answers all of our questions willingly, in a timely manner, and provides us with straightforward a We have purchased four vehicles from Doug Keen. He answers all of our questions willingly, in a timely manner, and provides us with straightforward advice whether by email, text, phone conversation or in person. He has always been approachable, professional, understanding and transparent in our car negotiations. He makes buying a vehicle very easy, without any pressure whatsoever. We have recommended him to family members and friends, and will continue to be loyal customers in the years ahead. More
April 01, 2018
It's always a pleasure dealing with Doug My wife and I just completed our second vehicle transaction with Doug Keen. Doug's knowledge, professionalism and experience make buying/leasing a ple My wife and I just completed our second vehicle transaction with Doug Keen. Doug's knowledge, professionalism and experience make buying/leasing a pleasure. He answered all of our questions, treated us with the utmost respect and his knowledge of your products and services is top notch. He guided us through the entire lease process without a concern. I will, and do recommend Doug to anybody I know. Thanks again Doug, we love our 2018 Edge More
April 01, 2018
Outstanding Experience - Highly Recommended! Doug Keen was absolutely amazing! He went over and above to assist me to replace my vehicle, which had been written'off. Doug knew my needs and worked Doug Keen was absolutely amazing! He went over and above to assist me to replace my vehicle, which had been written'off. Doug knew my needs and worked hard from time of order to time of delivery to ensure all my needs where met. He actually came in on his day off when I picked-up the vehicle to personally go over everything with me to ensure my satisfaction. This is the 4th vehicle I've purchased from Doug and I would recommend him and Erinwood Ford without hesitation. More
April 01, 2018
Wouldn’t consider going elsewhere There are a number of things that bring me back to Erinwood Ford - specifically Doug Keen. My husband and I are on our 8th vehicle between us in comin There are a number of things that bring me back to Erinwood Ford - specifically Doug Keen. My husband and I are on our 8th vehicle between us in coming up to 13 years. We wouldn’t consider going elsewhere. Doug identifies our needs by getting to know us. We’ve developed a relationship that I can depend on him for honest advice and trust that he will always put my families needs first. Doug is genuine, sincere and goes over and above to make sure we drive away delighted. I will continue to rave and send my friends and family to Doug and Erinwood. More

