Doug Keen | Page 17

First time buyer! I just bought my first new vehicle from Erinwood Ford with Doug and would highly recommend him and the dealership to anyone looking to buy! I just bought my first new vehicle from Erinwood Ford with Doug and would highly recommend him and the dealership to anyone looking to buy! More

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Doug was most helpful, guided me well and got me what I want Great environment, dealers are most helpful and did everything to put me in the car I wanted. Always personally messaging me to keep me updated which Great environment, dealers are most helpful and did everything to put me in the car I wanted. Always personally messaging me to keep me updated which I respected most, highly recommend ErinwoodFord More

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Excellent service This was my first time looking for a new car and first time financing. Doug was exceptionally helpful from the test drive to handing me the keys. He h This was my first time looking for a new car and first time financing. Doug was exceptionally helpful from the test drive to handing me the keys. He helped me pick out the perfect car that I absolutely love and showed me everything I needed to know. Carol had all the numbers ready for me and explained and answered all my questions thoroughly. Because of the outstanding customer service, I will definitely see Doug for future car purchases. More

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Seamless transition from existing vehicle Doug and the team at Erinwood made our trade in and purchase seamless and efficient. Thank you for going out of your way to make this transition. Doug and the team at Erinwood made our trade in and purchase seamless and efficient. Thank you for going out of your way to make this transition. More

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The easy buy I gave the following five star rating because this is the first time buying a car over the years that was hassle free. Working with Doug Keen and his I gave the following five star rating because this is the first time buying a car over the years that was hassle free. Working with Doug Keen and his expertise made it so easy to purchase the vehicle I wanted. More

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The Best of the Best! We have purchased and/or leased 6 vehicles with Doug and each time he delivers. He listens and presents options and helps choose the best fit for the We have purchased and/or leased 6 vehicles with Doug and each time he delivers. He listens and presents options and helps choose the best fit for the family. We wouldn't go anywhere else. THANK YOU DOUG!! More

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Good Customer Service We received excellent customer service from Doug Keen which made our buying experience fun and enjoyable. He explained in detail the features of our We received excellent customer service from Doug Keen which made our buying experience fun and enjoyable. He explained in detail the features of our new F150 truck, thanks! More

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Best Sales Consultant Ever Shopping for a new vehicle is probably one of my least favorite things to do. I procrastinated my shopping for well over a month because I have never Shopping for a new vehicle is probably one of my least favorite things to do. I procrastinated my shopping for well over a month because I have never had a good experience shopping for a new vehicle. I would prefer visiting my dentist to have 4 wisdom teeth pulled without freezing. Well, this has now changed. My wife and I walked into Erinwood Ford this week and requested the assistance of a salesman to discuss the possibility of purchasing a new SUV. We met with Doug Keen and within the first 5 minutes we knew that things were different because this was not your typical salesman/customer discussion. Doug was a good listener, told us he was working for us, provided excellent information on the different models we were interested in and all without the usual/normal sales pressure techniques we were expecting. At the end of day he worked very hard to make the numbers work for us and we found this very refreshing because it's not at all what we were expecting. Big thank you to Doug and Erinwood consider yourself quite fortunate to have this employee working on your behalf. We ended up purchasing a new 2017 Explorer Sport. Erinwood you have earned our business because of our unexpected stress less shopping experience. Thx again Doug Denis Fortier/ Deborah Edwards More

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Above and beyond! I do a ton of research before I buy my vehicles. With that said, I had called around and visited a few dealerships to see where I would end up price w I do a ton of research before I buy my vehicles. With that said, I had called around and visited a few dealerships to see where I would end up price wise on my first new vehicle purchase. I called Erinwood out of the blue because they already had the lowest advertised price on the vehicle with the options I wanted. I got in touch with Doug and a few hours later we were at the dealership purchasing my first new vehicle. My wife and I were blown away by the service Doug provided. Not only did he work to get us a great deal on my trade-in, but he helped ensure I had all the options I was asking for and would be happy with this car/colour that I picked. Very pressure free, I'm not one for warranties that go in addition to the standard manufacturer's and we have had other dealers really apply pressure to go with these. Not the case, much more enjoyable this way. Will be back for our next vehicle in the future to see Doug. Thanks again Doug! More

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Great Customer Service What a fantastic dealership! Never have I felt more taken care of, and had better professional service before. From the initial sales meeting with What a fantastic dealership! Never have I felt more taken care of, and had better professional service before. From the initial sales meeting with Doug Keen, to my scheduled service appointments with Shawn Moon, and Chris Scott, I have always been welcomed, and treated with the utmost respect. Overall, very happy. Thank you Erinwood Ford! More

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