Dealership Experience
21 yrs
Industry Experience
21 yrs
286 Reviews
Write a Review286 Reviews of Doug Keen
December 01, 2017
Great Experience and great staff! Went to Erinwood just to browse for a future purchase. What a positive experience! Dealt with Doug Keen - excellent person and employee! Took the t Went to Erinwood just to browse for a future purchase. What a positive experience! Dealt with Doug Keen - excellent person and employee! Took the time to show us all the various models we wanted to look at. Was patient. Answered all our questions. Took the time to find out what vehicle was right for our family. Ended up purchasing an Explorer Sport! Love it and will go back for other purchases and definitely recommend him and Erinwood to all our friends! More
December 01, 2017
Excellent experience - thank you Doug Keen My family and I have purchased several cars through erinwood Ford and Doug Keen. Doug Keen provides excellent service every time. He is friendly, know My family and I have purchased several cars through erinwood Ford and Doug Keen. Doug Keen provides excellent service every time. He is friendly, knowledgeable, and goes the extra mile to make sure we're happy. I recommend him to all my friends and family. He is a pleasure to work with. Thanks Doug for selling me another fantastic vehicle. More
November 06, 2017
5 Star Service (and we are not easy people to deal with!) We left a Ford Dealership closer to our residence as we were not happy with their service with our previous vehicle. Right from the beginning Doug Kee We left a Ford Dealership closer to our residence as we were not happy with their service with our previous vehicle. Right from the beginning Doug Keen & George Hill were committed to providing us a superior experience. They bent over backwards to make our purchase flawless. Great Job! More
Other Employees Tagged: George Hill
October 24, 2017
Excellent experience! Just purchased our second vehicle from Doug Keen at Erinwood Ford. Doug made both experiences (7 years apart) painless and efficient and we will defin Just purchased our second vehicle from Doug Keen at Erinwood Ford. Doug made both experiences (7 years apart) painless and efficient and we will definitely return for a third purchase if our next vehicle is a Ford. There is no nonsense when dealing with Doug, he is honest and transparent and will give you a fair price right up front. No pressure, no tactics... just an honest deal. Quick responses to phone calls and emails and flexible with appointment times. He will also work to get you the best possible price for your trade in. If you are like us and don't enjoy the entire process of purchasing a vehicle, Doug is your guy. I've always found Erinwood Ford to have the best price (without having to negotiate - which makes the experience so much better). Erinwood takes customer service seriously and it shows. More
October 23, 2017
Doug Keen you are the best! I live in Ancaster and drove past at least 7 Ford dealers just to work with Doug Keen at Erinwood Ford. He answered all my question's with no hesitati I live in Ancaster and drove past at least 7 Ford dealers just to work with Doug Keen at Erinwood Ford. He answered all my question's with no hesitations. Best price and made the selection process very easy catering to my needs with my wife and Daughter. You must work with Doug moving forward with all your F150 needs. More
Other Employees Tagged: David Bessuille
October 05, 2017
Kind and Excellant service Highly recommend thankyou doug . We bought c max 2017 fusion very impress with Dougs advise this our 2 nd vehicle from erinwood ford which we enjoy. Thank you Doreen Craig We bought c max 2017 fusion very impress with Dougs advise this our 2 nd vehicle from erinwood ford which we enjoy. Thank you Doreen Craig More
October 02, 2017
Great Experience. This is my second vehicle from Erinwood Ford and Doug Keen, my experience has always been excellent from the time of purchase to picking up of the new This is my second vehicle from Erinwood Ford and Doug Keen, my experience has always been excellent from the time of purchase to picking up of the new vehicle. I would highly recommend Erinwood and Doug Keen. I know that my next vehicle will be a ford from Erinwwood. More
October 01, 2017
Awesome dealer. This dealer is the best when it comes to price and quality customer service. They take their time to explain step by step the needs of the customers. This dealer is the best when it comes to price and quality customer service. They take their time to explain step by step the needs of the customers. Great job, keep it up. More
September 06, 2017
Could not have asked for someone better! Doug was professional and knowledge, he made the purchase very easy and painless. The price offered by Doug was also the competitive compared to o Doug was professional and knowledge, he made the purchase very easy and painless. The price offered by Doug was also the competitive compared to other dealerships. More
September 04, 2017
New Pick up purchase Doug was very helpful and listened to what we were looking for in a truck and what we were willing to pay. we were able to purchase the truck and pick Doug was very helpful and listened to what we were looking for in a truck and what we were willing to pay. we were able to purchase the truck and pick it up all within 4 days. This is the 3rd vehicle my Wife and I have purchased with Doug at Erinwood ford. And the 9th my family has purchased through Doug. We will be returning in October to purchase a 4th new vehicle for my Wife and will continue to return to Doug at Erinwood. More

