Dealership Experience
19 yrs
Industry Experience
19 yrs
260 Reviews
Write a Review260 Reviews of Doug Keen
April 10, 2017
Doug Keen My experience for the second time at Erinwood Ford was outstanding! Doug went out of his way to make sure my purchase experience went smooth and enjo My experience for the second time at Erinwood Ford was outstanding! Doug went out of his way to make sure my purchase experience went smooth and enjoyable. I would highly recommend Doug to my friends!! More
April 09, 2017
Outstanding service Our experience with Doug Keen was, and still is, excellent. He helped us choose the right vehicle for our needs and was professional, courteous and p Our experience with Doug Keen was, and still is, excellent. He helped us choose the right vehicle for our needs and was professional, courteous and patient throughout the whole experience. He made us feel very comfortable in our choice and felt he had our best interest in mind. He went out of his way to take care of matters pertaining to our previous vehicle and we enjoyed dealing with him. Doug is a very friendly and likeable person. More
Other Employees Tagged: Carol Buckwald, Chris Scott
March 31, 2017
Excellent service! Willing to work with you and do what they can to make you happy. Always have the best prices of all the ford dealerships. Great service! Willing to work with you and do what they can to make you happy. Always have the best prices of all the ford dealerships. Great service! More
March 30, 2017
New Car Bought my first car from Doug Keen. Process was simple and quick. Doug was very professional and reliable. Will definitely be returning and recommendi Bought my first car from Doug Keen. Process was simple and quick. Doug was very professional and reliable. Will definitely be returning and recommending to others. More
March 16, 2017
F150 Purchase Just purchased a new 2017 Ford 150 Lariat through Erinwood and Doug Keen helped out. He was extremely helpful throughout the process including taking Just purchased a new 2017 Ford 150 Lariat through Erinwood and Doug Keen helped out. He was extremely helpful throughout the process including taking my trade in vehicle and went over all the necessary information to help solidify the deal. Recommending Erinwood and Doug Keen to whoever is looking for a Ford. More
March 16, 2017
Review Just leased a 2017 Ford 150 XLT SE Sport and worked with Doug Keen. He was extremely helpful along the entire process and went over every detail of t Just leased a 2017 Ford 150 XLT SE Sport and worked with Doug Keen. He was extremely helpful along the entire process and went over every detail of the Truck and what I was looking for. Would recommend Doug and Erinwood to my friends and family. Thanks Doug! More
Other Employees Tagged: Robyn Barrett
March 07, 2017
I Love Erinwood Ford!! This is my 3rd vehicle purchase/lease at Erinwood Ford and 2 of them were sold by Doug Keen. I must say Doug went above and beyond my expectations. He This is my 3rd vehicle purchase/lease at Erinwood Ford and 2 of them were sold by Doug Keen. I must say Doug went above and beyond my expectations. He matched all of my requests for features and fuel economy, explained everything involved in my transaction clearly and got me into a vehicle I LOVE!! I only have great things to say about my experience with Doug Keen and Erinwood Ford. And I love my 2017 Ford Fusion Energi !! More
February 28, 2017
The Best! Erinwood service is the best without a doubt, I won't take my car anywhere else for service. It's an '09 Escape purchased new in 2010 from Doug Keen Erinwood service is the best without a doubt, I won't take my car anywhere else for service. It's an '09 Escape purchased new in 2010 from Doug Keen (awesome sales experience!). Through the years I've always brought it back for all the regular maintenance and for the rare occasional problem. The entire service team are wonderful, knowledgeable and always working for the customer. I usually make my appointments with Joe or Gary, but have full confidence in the entire team. This service visit last week was for a small problem and once again they came through. They also always check the car over and recommend preventative maintenance if needed. I never hesitate to recommend Erinwood, as far as I'm concerned it's the only dealership I will use. More
Other Employees Tagged: Etta Coccia, Joe Engel , Gary Banks
February 26, 2017
Doug Keen - Salesman My experience at Erinwood was very positive. All sales persons and staff were very friendly and professional. Doug Keen, my salesman, was referred My experience at Erinwood was very positive. All sales persons and staff were very friendly and professional. Doug Keen, my salesman, was referred to me by friends of mine who have dealt with Doug while purchasing many of their Ford vehicles. I can see why they are repeat customers. Doug was friendly, professional, listened to what my wishes were for a vehicle i.e. accessories. Was always available when I wanted to drop in to test drive vehicles and returned my phone calls and emails immediately. The other thing, and more importantly for me was his honesty. I purchased a brand new 2017 Ford Escape. My overall experience at Erinwood with Doug as my salesman was very positive. I would definitely refer readers to Erinwood .Ford ...then ask for Doug Keen. More
Other Employees Tagged: Carol Buckwald
January 31, 2017
2017 Ford Explorer Sport Always friendly and feel comfortable at Erinwood. This is my 3rd Explorer love the ride! Doug is a no pressure salesperson which is how I like to s Always friendly and feel comfortable at Erinwood. This is my 3rd Explorer love the ride! Doug is a no pressure salesperson which is how I like to shop when it comes to big purchases like SUVS/cars/trucks. As long as Doug and John are at Erinwood I will continue to buy my vehicles from them!! More
Other Employees Tagged: Joe Engel , Robyn Barrett, John Brimo