Dealership Experience
21 yrs
Industry Experience
21 yrs
286 Reviews
Write a Review286 Reviews of Doug Keen
August 16, 2017
Stress free, through, friendly staff. Doug was fabulous to deal with, answered all questions and very through. He made car buying comfortable and stress free. I will highly recommend Er Doug was fabulous to deal with, answered all questions and very through. He made car buying comfortable and stress free. I will highly recommend Erinwood Ford and Doug Keen. More
August 05, 2017
2nd new vehicle purchased totally satisfied Doug Keen made the whole experience very enjoyable and easy to get into my new f-150. Very personable, helpful and knowledgeable. He went to great len Doug Keen made the whole experience very enjoyable and easy to get into my new f-150. Very personable, helpful and knowledgeable. He went to great lengths to fit my schedule and get the truck ready as soon as possible. Customer service done right !!!!! More
July 30, 2017
excellence in sales service second Ford Edge sold to me by Doug Keen, pleasant to work with, very professional, really knowledgeable in describing the vehicle and its options. I second Ford Edge sold to me by Doug Keen, pleasant to work with, very professional, really knowledgeable in describing the vehicle and its options. I would definitely refer my friends to Erinwood ford and Doug More
July 26, 2017
A great experience from beginning to end! We had been thinking about tradING in our Edge for a Truck for over a year and Doug Keen made the experience easy and worry free. We had been thinking about tradING in our Edge for a Truck for over a year and Doug Keen made the experience easy and worry free. More
Other Employees Tagged: Carol Buckwald, George Hill
July 20, 2017
My new car experience I just recently picked up my brand new Ford Escape. This was my first brand new car and at age 59 I thought this would be a little stressful. However I just recently picked up my brand new Ford Escape. This was my first brand new car and at age 59 I thought this would be a little stressful. However the sales associate Doug Keen made this experience a pleasant one. He is very knowledgeable and was extremely patient with me answering all my questions and showing me how to operate all the systems. Even after I left the lot he has touched base with me making sure everything is going well and asking if I have any questions or issue. His customer service is second to none and I would recommend him highly. Sincerely, Diane Wilson More
July 18, 2017
First time buyer! I just bought my first new vehicle from Erinwood Ford with Doug and would highly recommend him and the dealership to anyone looking to buy! I just bought my first new vehicle from Erinwood Ford with Doug and would highly recommend him and the dealership to anyone looking to buy! More
July 17, 2017
Doug was most helpful, guided me well and got me what I want Great environment, dealers are most helpful and did everything to put me in the car I wanted. Always personally messaging me to keep me updated which Great environment, dealers are most helpful and did everything to put me in the car I wanted. Always personally messaging me to keep me updated which I respected most, highly recommend ErinwoodFord More
Other Employees Tagged: Bory Chak
July 06, 2017
Excellent service This was my first time looking for a new car and first time financing. Doug was exceptionally helpful from the test drive to handing me the keys. He h This was my first time looking for a new car and first time financing. Doug was exceptionally helpful from the test drive to handing me the keys. He helped me pick out the perfect car that I absolutely love and showed me everything I needed to know. Carol had all the numbers ready for me and explained and answered all my questions thoroughly. Because of the outstanding customer service, I will definitely see Doug for future car purchases. More
Other Employees Tagged: Carol Buckwald
July 04, 2017
Seamless transition from existing vehicle Doug and the team at Erinwood made our trade in and purchase seamless and efficient. Thank you for going out of your way to make this transition. Doug and the team at Erinwood made our trade in and purchase seamless and efficient. Thank you for going out of your way to make this transition. More
June 01, 2017
The easy buy I gave the following five star rating because this is the first time buying a car over the years that was hassle free. Working with Doug Keen and his I gave the following five star rating because this is the first time buying a car over the years that was hassle free. Working with Doug Keen and his expertise made it so easy to purchase the vehicle I wanted. More

