Dealership Experience
18 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
257 Reviews
Write a Review257 Reviews of Doug Keen
November 30, 2016
Doug Keen is awesome. I was referred to Doug Keen at Erinwood Ford because he's an honest salesman that offers suggestions without pushing a vehicle on the buyer. I 'both I was referred to Doug Keen at Erinwood Ford because he's an honest salesman that offers suggestions without pushing a vehicle on the buyer. I 'bothered' him twice in the year before buying my car. He said it was not a bother, he was just waiting until I was ready. I asked for several options and additions, he found what I needed and made it all work. The final sale was complete in a few days. It was a pleasure to deal with Doug. More
November 10, 2016
Another great experience This is our second vehicle purchased through Doug. We can not say enough great things about the experience. Doug makes the experience easy from the This is our second vehicle purchased through Doug. We can not say enough great things about the experience. Doug makes the experience easy from the beginning to end. Looking forward to seeing you again in january for our next purchase. More
November 09, 2016
"Doug Was Great!" I would like to thank Doug for his professional sales service. Everything went well and smooth with getting my F150. I will definitely be recommendi I would like to thank Doug for his professional sales service. Everything went well and smooth with getting my F150. I will definitely be recommending Doug to all my friends. Mark More
October 31, 2016
Extremely happy with our purchase for the second time!! This is the second vehicle we have purchased from Doug Keen and each purchase has been a great experience. Doug is the best of the best for understand This is the second vehicle we have purchased from Doug Keen and each purchase has been a great experience. Doug is the best of the best for understanding what you want in a vehicle and making sure you're happy with what you end up with. We could not be more happy with our 2016 Mustang and with he '13 Edge we just purchased last week, Would definitely recommend Doug and Erinwood to anyone looking to buy a vehicle. More
October 31, 2016
Bought a Ford Escape We recently purchased a new Ford Escape from Erinwood Ford and we must say it was a very pleasant experience, right from the time Frank Dainty introdu We recently purchased a new Ford Escape from Erinwood Ford and we must say it was a very pleasant experience, right from the time Frank Dainty introduced us to Doug Keen till we picked up the car. Doug was a true professional, never pushy; he explained the car features in great detail while we took the Escape for a test ride. Frank introduced us to the owner and gave us a tour of the new service facility. We would highly recommend Erinwood to anyone looking for a new Ford. More
Other Employees Tagged: Frank Dainty
October 31, 2016
Trust and headache free - 2nd vehicle purchase Yes, I love the new F150 but you can buy that from any Ford dealer. What's important to me is the buying experience. This is my second purchase from Yes, I love the new F150 but you can buy that from any Ford dealer. What's important to me is the buying experience. This is my second purchase from Doug Keen, he's transparent, trustworthy and looking to build a long term relationship. Felt like I got a great price too! More
October 27, 2016
Purchased a new Ford Escape My sales rep was Doug Keen who was recommended by a a co-worker. I found him very friendly, knowledgeable. He gave me an absolute fantastic deal on My sales rep was Doug Keen who was recommended by a a co-worker. I found him very friendly, knowledgeable. He gave me an absolute fantastic deal on my car and I am totally grateful! I will definitely refer him and use his services again for my next car(SUV). p.s. everyone at the dealership was very polite and courteous to me. Tks!! Darlene Whalen More
October 20, 2016
Best car buying experience I have ever had I was fortunate enough to wind up dealing with a rep by the name of Doug Keen. Doug made a normally stressful process to be quite comfortable and e I was fortunate enough to wind up dealing with a rep by the name of Doug Keen. Doug made a normally stressful process to be quite comfortable and enjoyable. I did not get any kind of "run around". I told him what I was looking for and what I wanted to spend. He was able to provide me with exactly what I wanted with a no pressure approach. Doug answered any questions I had honestly and promptly and truly showed that he cared for his customers. Upon delivery of my vehicle, even though it was a very busy day at Erin Wood, Doug went above and beyond my expectations in showing me the features in detail. I have been a District Sales Manager in the past for a number of years and I cannot speak highly enough about Doug's efforts and dedication to his customers. I also had the pleasure of dealing with Carol Buckwald in Finance and Nick Palalas in Sales. Both Carol and Nick also added to the pleasure of dealing with Erin Wood Ford. My father purchased a vehicle from Erin Wood Ford in 1977 (they were called Elmwood Ford at the time). He was very happy when he made his purchase and I am glad to say they have not changed in their customer satisfaction. I would highly recommend putting Erin Wood Ford on your list of dealers to check out. More
Other Employees Tagged: Carol Buckwald , Nick Palalas
October 06, 2016
Thanks Doug! Best car buying experience - Doug answered all our questions and made sure this was a positive and happy experience for us. We are thrilled with our n Best car buying experience - Doug answered all our questions and made sure this was a positive and happy experience for us. We are thrilled with our new car and happy to have worked with Doug. More
October 01, 2016
Thank you Erinwood Ford We purchased a Ford F150 last year for my husband and this week a Fusion for our daughter. A huge thank you to Doug Keen for the amazing customer ser We purchased a Ford F150 last year for my husband and this week a Fusion for our daughter. A huge thank you to Doug Keen for the amazing customer service. Doug is friendly, knowledgeable and always available for questions. Five stars. More