Doug Keen | Page 20

Purchased a new Ford Escape My sales rep was Doug Keen who was recommended by a a co-worker. I found him very friendly, knowledgeable. He gave me an absolute fantastic deal on My sales rep was Doug Keen who was recommended by a a co-worker. I found him very friendly, knowledgeable. He gave me an absolute fantastic deal on my car and I am totally grateful! I will definitely refer him and use his services again for my next car(SUV). p.s. everyone at the dealership was very polite and courteous to me. Tks!! Darlene Whalen More

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Best car buying experience I have ever had I was fortunate enough to wind up dealing with a rep by the name of Doug Keen. Doug made a normally stressful process to be quite comfortable and e I was fortunate enough to wind up dealing with a rep by the name of Doug Keen. Doug made a normally stressful process to be quite comfortable and enjoyable. I did not get any kind of "run around". I told him what I was looking for and what I wanted to spend. He was able to provide me with exactly what I wanted with a no pressure approach. Doug answered any questions I had honestly and promptly and truly showed that he cared for his customers. Upon delivery of my vehicle, even though it was a very busy day at Erin Wood, Doug went above and beyond my expectations in showing me the features in detail. I have been a District Sales Manager in the past for a number of years and I cannot speak highly enough about Doug's efforts and dedication to his customers. I also had the pleasure of dealing with Carol Buckwald in Finance and Nick Palalas in Sales. Both Carol and Nick also added to the pleasure of dealing with Erin Wood Ford. My father purchased a vehicle from Erin Wood Ford in 1977 (they were called Elmwood Ford at the time). He was very happy when he made his purchase and I am glad to say they have not changed in their customer satisfaction. I would highly recommend putting Erin Wood Ford on your list of dealers to check out. More

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Thanks Doug! Best car buying experience - Doug answered all our questions and made sure this was a positive and happy experience for us. We are thrilled with our n Best car buying experience - Doug answered all our questions and made sure this was a positive and happy experience for us. We are thrilled with our new car and happy to have worked with Doug. More

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Best Dealership in Town This is my second time going through Erinwood Ford for my car and I am now a customer for life. Doug was my sales rep and he has been phenomenal both This is my second time going through Erinwood Ford for my car and I am now a customer for life. Doug was my sales rep and he has been phenomenal both times. For this purchase I was replacing a stolen vehicle and Doug was able to not only help me replace my car but guided me through the process, and gave me advice that saved me thousands of dollars. I've never had such a trust in a dealership and look forward to working with Doug and Erinwood Ford for many years to come. More

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Thank you Erinwood Ford We purchased a Ford F150 last year for my husband and this week a Fusion for our daughter. A huge thank you to Doug Keen for the amazing customer ser We purchased a Ford F150 last year for my husband and this week a Fusion for our daughter. A huge thank you to Doug Keen for the amazing customer service. Doug is friendly, knowledgeable and always available for questions. Five stars. More

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Finally an honest no BS experience!!! This is the second vehicle I have bought from Doug Keen and Erinwood Ford. Doug and team have changed my perspective of car dealers. Absolutely no non This is the second vehicle I have bought from Doug Keen and Erinwood Ford. Doug and team have changed my perspective of car dealers. Absolutely no nonsense from the first meeting/discussion to pick up of the new car and the service team. I have recommended Doug to others and they too have enjoyed the buying experience with their purchase. Now if I can convince the wife on the GT350 I will be back again shortly!! Great job Doug and Erinwood!!! More

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Doug Was Amazing! This is the second time I have personally used Doug to purchase a vehicle from Ford, and about the 5th or 6th person I know directly that has gone to This is the second time I have personally used Doug to purchase a vehicle from Ford, and about the 5th or 6th person I know directly that has gone to Doug Keen when it comes to purchasing a vehicle from Erinwood Ford. Doug is an amazing salesman when it came time to upgrading my 2010 F-150 to the new 2016 F-150. Between working with a tight budget and very specific vehicle needs, Doug was more than able to help meet all my requirements/needs. When it came time to sit down and sign the financing, Bory made it quick and painless, with no delays or hiccups. I truly hope Doug is still at Ford again in a few years when I go back to get a new vehicle. Thanks Doug! More

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Doug is my man!!! I have purchased 3 ford vehicles. My first one from Doug. Second from a Ford dealership in Newmarket. And now I am back to Doug again. Doug will alw I have purchased 3 ford vehicles. My first one from Doug. Second from a Ford dealership in Newmarket. And now I am back to Doug again. Doug will always be my ford Guy now. His service, attention to detail, his knowledge, and his great personality make me wonder why I ever tried another dealership. Doug will always do his best for you and has your best interest at heart. Give Doug a try and you will never go anywhere else. He won't disappoint!!!! More

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Doug Keen - Great Customer Service! This is my second new car purchase with Doug. I moved away from the GTA but just had to come back to buy my car from Doug. Doug takes the time to ma This is my second new car purchase with Doug. I moved away from the GTA but just had to come back to buy my car from Doug. Doug takes the time to make sure he finds you the best deal, get top value for your trade and makes sure you are happy through every step of the process. Great customer service from a true sales professional. RonO More

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Best experience I have ever had purchasing a car! Doug was very professional helping me choose the best suited car for me. He treated me with respect and listened to everything I wanted in a car and a Doug was very professional helping me choose the best suited car for me. He treated me with respect and listened to everything I wanted in a car and at the price I could afford then helped me select the best match! He was very knowledgeable about the vehicles right down to the little tips and tricks with the keyless entry codes. I came all the way from Stoney Creek to check out the vehicles at Erinwood and I was very satisfied. I will definitely return here in the future. The best part of this whole experience was that I felt NO pressure from Doug. I hate going to a dealership and feeling pressured to buy instantly. It was the complete opposite here and Doug made sure I was completely happy and ready when I made my decision to buy my fusion. Thank you for everything Doug, I love my car!! More

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