Dealership Experience
21 yrs
Industry Experience
21 yrs
286 Reviews
Write a Review286 Reviews of Doug Keen
March 17, 2017
F150 Purchase Just purchased a new 2017 Ford 150 Lariat through Erinwood and Doug Keen helped out. He was extremely helpful throughout the process including taking Just purchased a new 2017 Ford 150 Lariat through Erinwood and Doug Keen helped out. He was extremely helpful throughout the process including taking my trade in vehicle and went over all the necessary information to help solidify the deal. Recommending Erinwood and Doug Keen to whoever is looking for a Ford. More
March 16, 2017
Review Just leased a 2017 Ford 150 XLT SE Sport and worked with Doug Keen. He was extremely helpful along the entire process and went over every detail of t Just leased a 2017 Ford 150 XLT SE Sport and worked with Doug Keen. He was extremely helpful along the entire process and went over every detail of the Truck and what I was looking for. Would recommend Doug and Erinwood to my friends and family. Thanks Doug! More
Other Employees Tagged: Robyn Barrett
March 08, 2017
I Love Erinwood Ford!! This is my 3rd vehicle purchase/lease at Erinwood Ford and 2 of them were sold by Doug Keen. I must say Doug went above and beyond my expectations. He This is my 3rd vehicle purchase/lease at Erinwood Ford and 2 of them were sold by Doug Keen. I must say Doug went above and beyond my expectations. He matched all of my requests for features and fuel economy, explained everything involved in my transaction clearly and got me into a vehicle I LOVE!! I only have great things to say about my experience with Doug Keen and Erinwood Ford. And I love my 2017 Ford Fusion Energi !! More
February 28, 2017
The Best! Erinwood service is the best without a doubt, I won't take my car anywhere else for service. It's an '09 Escape purchased new in 2010 from Doug Keen Erinwood service is the best without a doubt, I won't take my car anywhere else for service. It's an '09 Escape purchased new in 2010 from Doug Keen (awesome sales experience!). Through the years I've always brought it back for all the regular maintenance and for the rare occasional problem. The entire service team are wonderful, knowledgeable and always working for the customer. I usually make my appointments with Joe or Gary, but have full confidence in the entire team. This service visit last week was for a small problem and once again they came through. They also always check the car over and recommend preventative maintenance if needed. I never hesitate to recommend Erinwood, as far as I'm concerned it's the only dealership I will use. More
Other Employees Tagged: Etta Coccia, Joe Engel , Gary Banks
February 26, 2017
Doug Keen - Salesman My experience at Erinwood was very positive. All sales persons and staff were very friendly and professional. Doug Keen, my salesman, was referred My experience at Erinwood was very positive. All sales persons and staff were very friendly and professional. Doug Keen, my salesman, was referred to me by friends of mine who have dealt with Doug while purchasing many of their Ford vehicles. I can see why they are repeat customers. Doug was friendly, professional, listened to what my wishes were for a vehicle i.e. accessories. Was always available when I wanted to drop in to test drive vehicles and returned my phone calls and emails immediately. The other thing, and more importantly for me was his honesty. I purchased a brand new 2017 Ford Escape. My overall experience at Erinwood with Doug as my salesman was very positive. I would definitely refer readers to Erinwood .Ford ...then ask for Doug Keen. More
Other Employees Tagged: Carol Buckwald
February 01, 2017
2017 Ford Explorer Sport Always friendly and feel comfortable at Erinwood. This is my 3rd Explorer love the ride! Doug is a no pressure salesperson which is how I like to s Always friendly and feel comfortable at Erinwood. This is my 3rd Explorer love the ride! Doug is a no pressure salesperson which is how I like to shop when it comes to big purchases like SUVS/cars/trucks. As long as Doug and John are at Erinwood I will continue to buy my vehicles from them!! More
Other Employees Tagged: Joe Engel , Robyn Barrett, John Brimo
January 16, 2017
Amazing Dealer and customer service I just bought a 2016 Focus RS and couldn't be happier with the dealership and sales guy Doug Keen. He helped me along the way and was full of usefull I just bought a 2016 Focus RS and couldn't be happier with the dealership and sales guy Doug Keen. He helped me along the way and was full of usefull infomation. He did not pressure me in anyway to buy the car didn't try and up sell me with anything. I would buy from Erinwood again. More
Other Employees Tagged: Robyn Barrett, John Brimo
January 01, 2017
2017 Ford Explorer Our family just purchased our new vehicle from Doug Keen at Erinwood Ford and we couldn't be more happy!! He helped us choose the vehicle that was be Our family just purchased our new vehicle from Doug Keen at Erinwood Ford and we couldn't be more happy!! He helped us choose the vehicle that was best suited for our needs and answered any questions we had about the different vehciles we were considering. Doug and everyone at Erinwood ensured we had a great purchasing experience and went that extra mile. Thank you Doug Keen and thank you Erinwood Ford! More
December 31, 2016
Great experience I was referred to Doug and was happy that I met him he did what ever he could to make me happy very informative I had tons of questions and he answere I was referred to Doug and was happy that I met him he did what ever he could to make me happy very informative I had tons of questions and he answered all of them I know I gave him a hard time but he was very willing to do what ever it took to make my purchase happen and make sure I was happy with my new f150:) thanks Doug very much and I would recommend visiting Doug and the wonderful staff at erinwood Ford! More
December 01, 2016
Doug Keen is awesome. I was referred to Doug Keen at Erinwood Ford because he's an honest salesman that offers suggestions without pushing a vehicle on the buyer. I 'both I was referred to Doug Keen at Erinwood Ford because he's an honest salesman that offers suggestions without pushing a vehicle on the buyer. I 'bothered' him twice in the year before buying my car. He said it was not a bother, he was just waiting until I was ready. I asked for several options and additions, he found what I needed and made it all work. The final sale was complete in a few days. It was a pleasure to deal with Doug. More

