Dawn Manuck
Dawn Manuck at Leduc Chrysler
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Dawn Manuck | Page 6

Service Manager

Leduc Chrysler

6102 46a St.
Leduc, AB T9E 74C

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4.9
84 Reviews

Joining the team at Leduc Chrysler has proven to be one of my best decisions. Not only are the staff knowledgeable, friendly and hard working, but they truly have the customers best interest at heart. I have been in the auto industry a long time but the advancement and support Leduc Chrysler has given me, has been detrimental to who I am becoming as a working professional.

Dealership Experience

6 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

4.9

84 Reviews

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84 Reviews of Dawn Manuck

January 06, 2022

Dealership Rating
Employee Rating

The dealership had my vehicle for an excessive amount of time . Limited loaners - they rarely give a loaner vehicle . Staff are dismissive and inattentive with customers . More

by samd_11
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fred Cortez, Andrew Stennett, Judy Wilhauk

Jan 06, 2022

Leduc Chrysler responded

samd_11 We are sympathetic to your situation and would like to help find an alternative solution for you.. Each department is given a limited number of "loaner" vehicles, these vehicles are given out on a first come first serve basis. We apologize that we were unable to provide you with a loner during the duration your vehicle has been in service. We offer a complementary private shuttle service (Leduc Chrysler Shuttle) to Leduc and area to help facilitate getting to and from the dealership. We also recommend speaking with your insurance company as some institutions will cover a rental vehicle for you for an extended time period. Another option could be, depending on the age of the vehicle if your warranty is still in effect, that too can cover a rental vehicle for you. Please let us know if you would like more options while your vehicle is being serviced Here to help! Feel free to call Customer Relations 780-986-2051

December 09, 2021

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It’s a dealership you recommend to friends, co-workers and family for stress free vehicle purchasing and service. Richard and his team believe in honest business tactics, supporting community and are a More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Rivard, Chuck Albers

Dec 17, 2021

Leduc Chrysler responded

Thank you for sharing with is Kevin! Your positive feedback is valuable to us, we pride ourselves on transparency and the ability to go above and beyond for our consumers. We are satisfied to have your business and support in going into the new year. Cheers Leduc CRM

December 06, 2021

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Employee Rating

Came in to the Service department without an appointment, due to unexpected issues with my Jeep Cherokee. They were fully booked with appointments on arrival. One employee, Dawn Manuck, assisted with getting More

by Samsheridan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Leduc Chrysler responded

Thank you for sharing your positive experience with us! We are happy to hear our service team member was able to assist you in a efficient way. We appreciate your kind words and positive feedback.. -CRM

December 06, 2021

Dealership Rating
Employee Rating

Friendly and helpful service. I was even walked to the service area but a salesman. Truck was done on time & clean & sanitized! More

by DGK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Sacchieri

Dec 06, 2021

Leduc Chrysler responded

Thank you for sharing with us DGK! -CRM

Dec 07, 2021

DGK responded

All my experiences at this dealership and with the service service department have been absolutely positive!

December 03, 2021

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Employee Rating

They were efficient and on time. Oil change and tire rotation were done well. Thanks More

by Bill Janzen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Albers

Dec 06, 2021

Leduc Chrysler responded

Thank you for sharing Bill! -CRM

November 25, 2021

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Employee Rating

So I called in for the service department to inquire about an oil change price and a few other details (not a previous customer, just heard good things about them and potentially looking to buy a new ve More

by Cristina
Recommend Dealer
Yes

Other Employees Tagged: Judy Wilhauk

Nov 26, 2021

Leduc Chrysler responded

Cristina, we would like to take this opportunity to thank you for sharing your experience with us. Your open and honest, yet positive feed back helps us improve the quality of service we can provide to our customers. We are sorry to hear one of our service team members was unable to assist in a way that was ineffective in first attempt. Our team works diligently to make sure our customers are perpetually well informed, sometimes the outcome can be less then favorable news in the automotive industry. Our team members are well informed and work at the best of their ability, we are satisfied in knowing Dawn was able to take care of you in a knowledgeable and informed manor during your visit. We appreciate your loyalty to our business and local support during these times. Wishing you all the best with your vehicle as we come into this holiday season Thank you, -CRM

November 24, 2021

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I would have to say Dawn Manuck is the best employee I have dealt with. She is so hands on and polite and goes over and beyond for everyone she has been a part of. More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2021

Leduc Chrysler responded

Thank you for sharing with us Robin! Dawn continually demonstrates great pride and positivity in her work. We are very happy to hear her skills and knowledge could be of value to you during your visit. Thank you for your review! -CRM

November 24, 2021

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Employee Rating

I have to say Dawn Manuck is one of the best service people I have ever dealt with! She is happy, helpful and knows her job! She always goes over and beyond for people! Definitely coming back and only d More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2021

Leduc Chrysler responded

Thank you for sharing with us Robin! Dawn continually demonstrates great pride and positivity in her work. We are very happy to hear her skills and knowledge could be of value to you during your visit. Thank you for your review! -CRM

November 24, 2021

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Employee Rating

Staff is always very friendly and always greet me with a smile. Thank you, Jennifer More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Albers, Courtney Vandenberghe , Judy Wilhauk, Shuffle driver

Nov 26, 2021

Leduc Chrysler responded

Thank you for sharing with us Jennifer! Happy to hear our service team could make your visit an enjoyable one. See you next time -CRM

November 14, 2021

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Employee Rating

Service department was very friendly, and had the work done to my p/u quickly and efficiently, I was very happy with everything. More

by trlbrkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2021

Leduc Chrysler responded

Happy to hear our service team could efficiently assist you with your vehicle. Thank you for sharing! -CRM

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