Dealership Experience
38 yrs, 5 mos
Industry Experience
38 yrs, 5 mos
Languages Spoken
English
711 Reviews
Write a Review711 Reviews of Carol Buckwald
December 07, 2015
Great service, staff and vehicles! My husband and I have both bought vehicles from this dealership in the last year. We are so impressed with how this dealership works as a team. Rob wa My husband and I have both bought vehicles from this dealership in the last year. We are so impressed with how this dealership works as a team. Rob was a great help to us and made sure we got what we wanted and worked with our budgets. Friendly people who care about getting you the best product for what you need. My husband purchased an F150 and I just leased the Edge. Great vehicles. Great standard features. Can't get over the fact that heated seats, reverse camera and remote start were standard in our model. Very safe vehicles! More
Other Employees Tagged: Rob Ahamad , Robyn Barrett, Bory Chak
November 14, 2015
Fantastic Experience at Erinwood Bought a brand new truck from Martin at Erinwood. This guy is top-notch. Found exactly what I was looking for in a new vehicle. Great pricing. Fant Bought a brand new truck from Martin at Erinwood. This guy is top-notch. Found exactly what I was looking for in a new vehicle. Great pricing. Fantastic service. Overall terrific experience at Erinwood. I will definitely be bringing my truck back here for scheduled maintenance. More
Other Employees Tagged: Martin Menzies , Allan McIntyre
November 10, 2015
Happy 2015 F-150 owner. Purchased a brand new f-150 wasn't exactly sure with what I wanted, but Kyle made things quick and easy. Showed me a few models until I was sure with Purchased a brand new f-150 wasn't exactly sure with what I wanted, but Kyle made things quick and easy. Showed me a few models until I was sure with what I wanted. Carol at finance made things simple. More
Other Employees Tagged: Kyle Pond
August 18, 2015
First time buying a new car was a great experience! We purchased our car with Erinwood Ford through Graham Townsend. I have to say that I thought this experience would be stressful and nerve racking, bu We purchased our car with Erinwood Ford through Graham Townsend. I have to say that I thought this experience would be stressful and nerve racking, but no. It was the complete opposite! Graham helped us through the whole thing. He answered every question and walked us through whatever we needed clarification on. He made sure he sold us a car that we were completely happy with, inside and out. We are loving our new 2015 Ford Fusion SE. We are now driving with confidence in our vehicle. The next car we buy, we will be coming back to Erinwood Ford without a doubt. You want a car? Go see Graham at Erinwood. More
Other Employees Tagged: Graham Townsend , Graham Townsend, Carol Buckwald
August 10, 2015
Best Vehicle buying Experience I was referred by my cousin to buy a Ford from Pankaj. He had bought an F150 from Pankaj and he is very happy with his service. I was shopping for a 7 I was referred by my cousin to buy a Ford from Pankaj. He had bought an F150 from Pankaj and he is very happy with his service. I was shopping for a 7 passenger vehicle so I went to Honda & Toyota also but they did not offer the features which Ford Explorer has and they were offering me 2015 and I had to wait 3 months for 2016 model year. At Ford I got what I wanted. I would highly recommend Erinwood Ford as customer service is the best. More
Other Employees Tagged: Bory Chak, Pankaj Raheja , Nick Palalas , Carol Buckwald and Borry Chak
July 31, 2015
Great overall experience The staff at Erinwood Ford went above and beyond to ensure that I had a positive experience in purchasing my first car. Pankaj was the sales rep that The staff at Erinwood Ford went above and beyond to ensure that I had a positive experience in purchasing my first car. Pankaj was the sales rep that I dealt with and I would highly recommend dealing with him. He was very patient, accommodating and honest. He understood that this was a huge decision and respected the time I needed to make sure I was making the right choice as this is the first car I have purchased. Pankaj and the rest of the Erinwood Ford team made this process very easy and positive. I would highly recommend. More
Other Employees Tagged: George Hill , Pankaj Raheja, Carol Buckwald, George Hill
July 27, 2015
Amazing. Awesome. Fantastic customer service. Family This is my (our) 3rd vehicle from Erinwood Ford. As always from the initial hello to the final signature they treat you like a family. No presure ta This is my (our) 3rd vehicle from Erinwood Ford. As always from the initial hello to the final signature they treat you like a family. No presure tactics and uncomfortable feelings. We will continue to work and purchase future vehicles from the team at Erinwood Ford. Keep up the amazing work. !!! More
Other Employees Tagged: George Hill, Martin Menzies , John Brimo, Martin Menzies, Carol Buckwald, George Hill, Nick Palalas, John Brimo
June 05, 2015
Wonderful Experience !!! I had a great experience at Erinwood Ford with the purchase of my new F150. What first lead me to Erinwood was one of the best user friendly websites I had a great experience at Erinwood Ford with the purchase of my new F150. What first lead me to Erinwood was one of the best user friendly websites I have seen. Lots of actual pictures and good descriptions of inventory. I went to the lot to look at the inventory ,lots of selection able to walk around freely. Next sent my email questions to Martin Menzies, he answer all my questions quickly without having to have me come to the dealership. I thought this was amazing. When I went into the dealership to meet Martin the first impression was comfortable, welcoming vibe in the show room. As I met Martin I was put to ease very quickly. Martin explained everything to me clearly stayed patient throughout. Completed the purchase, met Carol she explained all I needed to know in a very clear understanding manner. Thank you Martin for making my experience a comfortable and relaxed. Delivery of my new F150 was efficient and Martin help setup the electronics went through the different features. This was an awesome experience at Erinwood Ford, left the lot with smile ear to ear driving away in my new truck. Would have no issue recommending Martin & Erinwood Ford to others. More
Other Employees Tagged: Martin Menzies , Martin Menzies, Carol Buckwald
June 03, 2015
Great people, huge inventory, completely satisfied customers We have been to Erinwood Ford just to test drive an Escape after couple weeks of searching for the best SUV for our family. In fact my wife has test d We have been to Erinwood Ford just to test drive an Escape after couple weeks of searching for the best SUV for our family. In fact my wife has test drove 5 different equal competitors (including CRV and RAV4) and 2 compact cars in the market. She wasn't really satisfied any of them. When we got there on a Sunday afternoon dealership was pretty busy no one was available. After couple minutes Brad C. approached us in the parking lot he has qualified our needs in minutes while walking around the cars. Dave G. brought us keys and the plate for the ride and he let us drive alone. Where should we go? Is there a designated route? NO. All he asked for my wife's drivers licence. No phone, no address. He said "Enjoy the ride, try to come back before we close!" After 15-20 min. ride she was completely satisfied both the comfort and performance. Not to mention all those features some of them were not even an option in the competition. (Just a note; please do check rear view camera brightness and back up sensors with competitors) We made an offer and it was honoured by Nick P. after a beneficial and reasonable negotiation period. Next day follow up call and confirmed delivery date and time. Thanks to Dave, he picked me up from our address for scheduled delivery. Everything was as promised. In fact Carol has printed out second bill of sale to show the difference for an extended warranty. No push, just recommendations and professionalism. Overall it was a great experience for car buying. Highly recommended dealership. More
Other Employees Tagged: Brad Cruickshank , Dave De Giovanni, Dave Giovanni, Brad Cruickshank, Nick Palalas, Carol Buckwald
June 03, 2015
Fantastic experience! Friendly and professional...helpful and considerate...excellent service! This is my second Escape I've purchased from Erinwood and I can't imagine goi Friendly and professional...helpful and considerate...excellent service! This is my second Escape I've purchased from Erinwood and I can't imagine going anywhere else! More
Other Employees Tagged: Rob Ahamad , Rob is the BEST...hope he doesn't retire until I'm too old to buy a car! Carol was so helpful and friendly.