Brenden Gillespie

Steve MacIsaac was stellar from start to finish. His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was a replacement for one that was totalled in a serious accident, and Steve's manner and practical help turned an upsetting situation into a happy one, as we drove home in a fabulous new-to-us Lexus. Brenden Gillespie also deserves a shout-out for his informative tutorial on our vehicle's features and his generous offer to be available to support us with any how-to questions that might come up in the future. This dealership knows how to treat people: They honour their word, communicate well, and want customers to be happy. They deliver quality, which is what one expects from a "Lexus experience." Thank you, Steve and Brenden! We will, without hesitation, recommend Lexus of London to our family and friends. More

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Outstanding service at Lexus of London — professional, attentive, and a truly exceptional customer care experience. I originally planned to purchase a Mercedes and was quite certain about my decision. attentive, and a truly exceptional customer care experience. I originally planned to purchase a Mercedes and was quite certain about my decision. However, after meeting Steve MacIsaac, I began to reconsider. From our first conversation, he was knowledgeable, respectful, and genuinely focused on understanding what I was looking for. He answered every question clearly and took the time to explain the features and options without any pressure. What stood out most was his straightforward and honest approach. The entire process felt transparent and well-organized. Because of Steve’s professionalism and the overall experience at Lexus of London, I changed my mind and purchased a Lexus instead of a Mercedes. The level of service made the difference. More

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Looking to buy our 4th RX we were fortunate to have Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Recept Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Reception, Sales Management, Financial Management, Service Management and our Delivery Specialist made this acquisition a pleasure. More

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Jillian is great to work with. Prompt replies, clear & transparent communication and we were so pleased with her that we leased a vehicle in June from her and bought another in No Prompt replies, clear & transparent communication and we were so pleased with her that we leased a vehicle in June from her and bought another in November! Lexus of London as a dealership is outstanding, over the past decade, the most recent two vehicles acquired brings us up to 4 from this dealership. More

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Dealership is clean, professional staff, great snacks, knowledgeable, no pressure kind of sales, reliable, genuine knowledgeable, no pressure kind of sales, reliable, genuine More

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Steve was a great salesman, Jasmine made the paperwork easy and stress-free, and Branden gave a thorough explanation of the car. Overall, it was a great experience, and we're very happy with our purchase. easy and stress-free, and Branden gave a thorough explanation of the car. Overall, it was a great experience, and we're very happy with our purchase. More

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Our ongoing positive experiance we had with your service department staff (Romano) over the last 12 years ,made us committed to buying another Lexus.We had an exeptional,,positive,no hassle experience with department staff (Romano) over the last 12 years ,made us committed to buying another Lexus.We had an exeptional,,positive,no hassle experience with your sales team.Steve was very approachable and responsive to any questions we had.Bo made any of the financial aspects easilyy resolved,Brendan was an excellent instructor.All in all one of the smoothest car sales experiance we have had. More

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Absolutely awesome experience at Lexus of London. This is our 4th Lexus and Jillian Cook was our sales professional. She was so helpful and took the time to answer all our questions. We never felt ru This is our 4th Lexus and Jillian Cook was our sales professional. She was so helpful and took the time to answer all our questions. We never felt rushed or ignored. Highly recommend her. More

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Brenden provided an outstanding overview of my new 2026 RX 500h. It was my second one (2023 RX 500h) and he reviewed everything with me and I learned a number of new tools that I had not used before or we RX 500h. It was my second one (2023 RX 500h) and he reviewed everything with me and I learned a number of new tools that I had not used before or were new to my new 2026. Very respectful and asked my agreement before moving forward. More

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Jasmine, Steve and Brenden were outstanding to work with. They were personable, down to earth, and made the entire process comfortable! They handled our trade-in fairly and professionally and clearly e with. They were personable, down to earth, and made the entire process comfortable! They handled our trade-in fairly and professionally and clearly explained the features on the new NX 350 F sport. Thank you as well for the two beautiful Lexus mugs — a thoughtful and much-appreciated touch. Wonderful teamwork! We highly recommend this dealership and the team! Thank you again! Dave and Patricia C. More

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