Anwar Ali | Page 3

Smooth Sailing Thank you Abbus , I purchased a used truck from Abbus , he is professional , knowledgeable , all the relevant information for my purchase wasprep Thank you Abbus , I purchased a used truck from Abbus , he is professional , knowledgeable , all the relevant information for my purchase wasprepared and available upon my arrival , his after sales communication was excellent and I would highly recommend him to anyone in the market for a new or used vehicle , Frank More

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very bad service, treated me very bad i took my corolla to this location on 2/12/2018 for service with 3200km. Anver wazir Ali charged me $570.18 and named bunch of problems with my car. W i took my corolla to this location on 2/12/2018 for service with 3200km. Anver wazir Ali charged me $570.18 and named bunch of problems with my car. When I talked with another mechanics at Active Green as well as another private mechanic, they said since my car had gone only 3200km in the city by one driver and taking all services on time most of works were not necessary to be done by Anwer Wazir. this time when I left Toyota my car was making little noise at stop signs when I pressing break peddle. I went back an Anwer said " this is normal, goes away latter " and walked away and didn't give a chance to talk. I went to the same location on to put winter tire and sayn that my car was making noises when I stop it. the receptionist told me that to book an appointment with Anwer Wazir because he checked my car before. the appointment was on 10/29/2018 and I went and explained to Anwer to put the tires and to check for the noise I said please see what ever is under guarantee should be free and what ever is not I will pay. He aggressively said nothing is free, if I check you have to pay 68 dollars.and he said he had no time to talk with me. I said you have appointment and lets go to see a supervisor, we went and the supervisor took my side and said check whts under guarantee and whtas not.he didn't knoe even that I had appointment with hime. that's not all, I left the car and went to school. Anwer called me and said I didn't give hime the bolts for my car. I said I gave you and I called my wifwe to make sure we left it in the trunck, but he was asking for 50 dollars to put bolts. and this time I said I left them if you make problem and if I prove that you have it then you will be in trouble. 5 hours latter I went there and they changes the tire and all services were free. it means that he had the bolts and the serviced were free. Whty he gave me such a hard time.? More

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Professional and courteous service Have been away from the city for 2 years but when I returned and visited Scarborough Toyota, I was greeted warmly by Anwar. He is always friendly and Have been away from the city for 2 years but when I returned and visited Scarborough Toyota, I was greeted warmly by Anwar. He is always friendly and provides professional advice. Keep up the good work! Went to get some parts and Aziz was busy on phone and accepting deliveries. He also managed the customer line and was very helpful and insightful. Maybe it was a busy time at 9:30 AM on Tuesday but seems like Aziz was managing 2 person's job! More

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Consistently honest, professional and friendly service I have had Toyota vehicles since 1987 thanks to several co-workers back then telling me they are the most reliable vehicles. My immediate and extende I have had Toyota vehicles since 1987 thanks to several co-workers back then telling me they are the most reliable vehicles. My immediate and extended family also drive Toyotas. I have been purchasing and servicing my Toyota vehicles at Scarborough Toyota since around 2004 and this has consistently been the best experience. Joseph and all the staff I have ever had the pleasure to deal with have been honest, polite, professional and thorough. There was a time over 20 years ago when friends referred me to an independent mechanic. I gave him a try and after 2 parts being replaced and the overheating issue still not fixed, the last part and cheapest part fixed the issue. Well I already wasted over $1000 before the proper and much cheaper fix corrected the issue. Prior to this attempt of trying an independent mechanic, my previous Toyota dealership always corrected issues the first time and needless to say, I never go to independent mechanics after this experience. Scarborough Toyota also corrects any issues the first time with great customer service. Thanks to Joseph Yung, Gord De Castro and the service technicians at Scarborough Toyota, I will remain a loyal customer. More

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Excellent Service - Last Minute Appointment Several months away from my designated 8,000 kms check up, I had to go to Northern Ontario to attend a funeral almost immediately. I never make such t Several months away from my designated 8,000 kms check up, I had to go to Northern Ontario to attend a funeral almost immediately. I never make such trips without having my vehicle looked at. Contacted Anwer Ali and was seen the same day. Assisted by George, a Team Leader, they did an oil change and complete check over. Found two things that had to be done before making my trip. They were done immediately. Also, found debris under the car from the recent ice storm, which I did not know about! Car was promised for 4.15 pm and delivered at 4.13 pm. Thanks guys! More

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Excellent service with a smiling face Thanks for the service you gave me every time I visit Toyota. I bought a new RAV4 from this dealer because of the quality of service. Thank you so muc Thanks for the service you gave me every time I visit Toyota. I bought a new RAV4 from this dealer because of the quality of service. Thank you so much for making my day. More

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Excellent service I have been going to Anwer for 3 years or so. Every time I go, I get excellent services and recommendations what actually needs to be done as opposed I have been going to Anwer for 3 years or so. Every time I go, I get excellent services and recommendations what actually needs to be done as opposed to selling a product or service. I would highly recommend More

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Great Service ............ I have been servicing my RAV-4 at Toyota Scarborough for the last 1 and 1/2 years. I like the way i was served. Anwer at the service counter remembers I have been servicing my RAV-4 at Toyota Scarborough for the last 1 and 1/2 years. I like the way i was served. Anwer at the service counter remembers me very time I come in. I always feel welcomed and confident that they are going to take care of my car and not over charge me. Anwer you are the best. See you in a 3 months for my next oil change More

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Anwer Ali Provide Excellent and Great Customer Service He's the one from my first day with this dealership I am dealing with very polite and excellent customer service skills with details and knowledge. He's the one from my first day with this dealership I am dealing with very polite and excellent customer service skills with details and knowledge. More

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REPLACEMENT OF MY 2017 RAV4 PUNCTURED BACK TIRE I've been visiting Scarborough Toyota for the past 10 years due to the excellent service provided by them. Recently I took my RAV4 to replace the bac I've been visiting Scarborough Toyota for the past 10 years due to the excellent service provided by them. Recently I took my RAV4 to replace the back punctured back tire. Shafik Jaffer who checked my vehicle requested me to change my tire by explaining as to what when wrong and provided an excellent customer service. I was really satisfied with the service rendered and the time and care taken to provide the best advice and service. The trust I have on Scarborough Toyota team is the reason which makes me to visit them time and again for all major and minor issues. They explain us all the issues related to the cause, but never force or push us. They leave the decision to be made by us. I personally consider this as one of the best customer service among all. More

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