Joshua De Sa

Shafik and Josh are gentleman’s and very helpful. What a customer Service I wish if there 99 ⭐️. Always happy with them and service Jaffer

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I usually have my servicing done at Don Valley North, but I've decided to change and switch all my servicing with Joshua. He never pressures me and the service he recommended was excellent. I now have my winter tires stored at Scarborough Toyota. I want to purchase a new vehicle next year and have asked Joshua if he would also be my salesperson. I will approach him next year.

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I was assigned Jay as my service agent by Joseph at Scarborough Toyota Service centre. This was at 11:20am today. I waited 40 minutes to find out what service would I need. I was told that could take 2hours; there were customers ahead of me. That there were no emoyees available to diagnose on the car. Understood. But I had made an appointment to come in at 11:15. Previously I have been very pleased with the service at Scarborough Toyota but today I was very very disappointed and this is my service stop. You may have lost a customer but I guess that does not matter to your franchise. Thank you for lending me an ear. Nevine Gulamhusein

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I've been visiting Scarborough Toyota for the past 10 years due to the excellent service provided by them. Recently I took my RAV4 to replace the back punctured back tire. Shafik Jaffer who checked my vehicle requested me to change my tire by explaining as to what when wrong and provided an excellent customer service. I was really satisfied with the service rendered and the time and care taken to provide the best advice and service. The trust I have on Scarborough Toyota team is the reason which makes me to visit them time and again for all major and minor issues. They explain us all the issues related to the cause, but never force or push us. They leave the decision to be made by us. I personally consider this as one of the best customer service among all.

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I've been taking my Highlander to this garage for almost 10 years. I needed extensive work done recently on my struts, brakes and front bearings. And I needed to replace a front door lock actuator. Gord and his team were fantastic in helping me address all the issues with my car in a cost effective manner. These guys value customer loyalty. In addition, they didn't try and push any unnecessary repairs. They provided me with excellent customer service, quality work and addressed all my concerns in a reasonable and professional manner. I'll be going here for the next 10 years if these guys are still around. In short, I trust these people.

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Joshua is the best service advisor to deal with. He is clear, honest, accessible, and can speak both English, Hindi, and Urdu!!! Every time I get my oil changed, I ask for Joshua, and you should do the same. Thanks Joshua and Scarborough Toyota for the consistently amazing service! Sincerely, Sushpreet

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The service is worst ever and I dont know who gave it high rating. This mechanical service never changed break pods on time until rotors are damaged! This happend on 2 of my cars. Looks like they make money on your breaks - this story happened 2 times on both my cars - avoid them at all cost!

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I had the regular maintenance last Saturday 05 Mar 2016 for my Rav4 LE 2014, 3 days after (08 March 2016) My car stop two times at 401, oil light was blinking! I called Toyota 24 Hour service for towing! I ask the towing to bring it at Scarborough Toyota. I saw how they open my engine and let oil flow out but almost notning drips. I am so upset, I saw the maintenance guy pulling out a broken black ring shape (maybe sealant). I was expecting my car to last longer, but seems like Im wrong!, FOR SURE THERE WILL BE AN EFFECT TO MY CAR THAT OIL LEAKAGE MAYBE NOT TODAY BUT SOON! prior to that i also had the hood deflector and window visor installed, it was night time, and in the morning minor scratches was all over my car! upset!

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