Anthony Pelleriti

Questionable Sales Team Causes Disappointment After Sale This review is to make other consumers aware of what kind of dealership they are walking in to, and to provide our experience. We received Sale This review is to make other consumers aware of what kind of dealership they are walking in to, and to provide our experience. We received delivery of our 2024 Jeep Wrangler on March 5, 2024. We dealt with Sales Person Adrian, and Finance Manager Kassidy. The dealer did not have the trim with the options we wanted in stock, so they had to trade vehicles with another dealership. Our previous Wrangler was stolen, so we requested the dealer install a third party immobilizer on the vehicle at the recommendation of Adrian who had one just like it installed on his personal truck. We were promised the pamphlet for the immobilizer that was to be installed so we could learn about it and its features; however we never received it when we signed the papers. When we picked up the vehicle, we were promised a walkthrough of how to use the features of the immobilizer; however, Kassidy spent the majority of our appointment focused on trying to upsell us for other things like gap insurance for our car loan. We were told everything would be in the package they left in the Jeep bag in the glove box; however, there was no pamphlet or details of what model of immobilizer was installed. I texted Adrian several times after picking up the Wrangler requesting the details and model number of the immobilizer so I could read the manual. I never got a response. About two weeks after we picked up the car, we went to start the engine to warm it up. The immobilizer acted up and activated in a way that prevented the engine from turning off. Adrian finally responded to us after several voicemails and more text messages to address the issue while our engine had been stuck on idling and wasting gas for over an hour. Adrian stated he was getting his manager to reach out to the installers, and someone would get in touch with me. Some time later I received a call from Adrian’s sales manager. He advised that because it had been a few weeks since we picked up the car, the installer is charging a fee to address the issue we were having with the immobilizer. When I explained the neglect from Adrian when I kept asking for the details of the immobilizer, the manager just shrugged it off. When I voiced my dissatisfaction with the service from the dealership, the manager literally told me, “I don’t care if you do business with us again” and hung up on me. When I texted Adrian afterwards to let him know what happened, he refused to respond and continued to ghost me. I have told my coworkers, friends, neighbours, and my community about this dealer and what happened. I urge anyone reading this to do their due diligence to research the dealership they plan to use. If you receive any lack of care from this dealership, I suggest you go somewhere else. Any other dealer can get you the same deal or better. More

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Absolute worst experience I have ever had purchasing a used vehicle which required no financing. I have left endless messages for Anthony with nothing but broken promises of call being returned to confir used vehicle which required no financing. I have left endless messages for Anthony with nothing but broken promises of call being returned to confirm if my vehicle would be ready for pickup as promised, I still have no idea if I can pick up my vehicle today or not? I had also left message to confirm Tire sizes as I wanted to purchase snow tires with rims for vehicle, in my opinion lost revenue. Dilawri Group of Company should revisit there Customer Experience and Values or train and remind there staff of them!! This experience has given me anxiety. I have been in the service industry for over 40 years, COMMUNICATION, INTEGRITY or core values which made me successfull! I would not recommend purchasing from Anthony! More

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Bought a few vehicles from this dealer with two more on Order. The experience fro Anthony, Adrian and Gm Frank were and are amazing. Great jobs. Keep up the level of customer service Order. The experience fro Anthony, Adrian and Gm Frank were and are amazing. Great jobs. Keep up the level of customer service More

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Terrible customer service management. I will be sure to take my business elsewhere under a GM who knows how to service loyal Customers. Disgusting ! I will be sure to take my business elsewhere under a GM who knows how to service loyal Customers. Disgusting ! More

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Anthony was exceptional to work with, he is very knowledgeable and made the entire experience a breeze, i absolutely love my new truck, everything i wanted they delivered beyond happy with my new l knowledgeable and made the entire experience a breeze, i absolutely love my new truck, everything i wanted they delivered beyond happy with my new lease. Thank you so much Anthony and Team. More

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Just leased my new ram 1500 here at Vaughan Chrysler and the process was painless and smooth. Andrew and Anthony worked with me to ensure I had all the boxes checked on my truck and the price was in my budg the process was painless and smooth. Andrew and Anthony worked with me to ensure I had all the boxes checked on my truck and the price was in my budget. Moving over to the finance department, I was met with Daina who gave me great advice on how to structure my lease payments to make the most financial sense, as well provide some solid advice for maintenance and future planning for end of lease. I don’t often write reviews so hope this is worth something to someone who is deciding on where to go. I was very happy with experience and I’m recommending Vaughan Chrysler to my friends and family. More

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I’ve Purchased many vehicles in my life from different dealerships and found Anthony Pelleriti at Vaughan Chrysler a true gentlemen that made me feel welcomed. He was extremely truthful and upfront with e dealerships and found Anthony Pelleriti at Vaughan Chrysler a true gentlemen that made me feel welcomed. He was extremely truthful and upfront with every question I had. As a result I have leased or purchased eight vehicles through Anthony and the team at Vaughan Chrysler I highly recommend the dealership and their staff. More

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From the 1st moment of entering the dealership, all the staff was really professional, and catered to my needs of purchasing a new vehicle. The questions of my needs were right to the point, and we were staff was really professional, and catered to my needs of purchasing a new vehicle. The questions of my needs were right to the point, and we were able to find the perfect vehicle that fit my budget, and was way more truck than what me and my family needed. I will definitely be returning to see Domenic, and the team at Vaughan Chrysler to purchase a new vehicle when my wife's vehicle is due. Would really recommend visiting this location, as I was all over southern ontario looking for a Dodge truck to replace mine, and they won my purchase by out performing their competition. More

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Only at Vaughan Chrysler where you still get charged when your new dodge truck is still under warranty and when you confront them with that they will tell you " who's going to pay for labour then ?" This ste your new dodge truck is still under warranty and when you confront them with that they will tell you " who's going to pay for labour then ?" This stealership is a scam , their so called " service advisors " will try every trick in the book to scam you and suck as much money out of as possible . Steer clear of those thieves and save your hard earned money . Their management is well aware of those tactics yet they are just as guilty and in on this as their "service dept." . Chronic crooks chronic thieves take that to the bank . More

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Best deal with excellent service Anthony is an amazing manager, he gave me the best price he could offer, that's wonderful, thanks! Domenic is nice and friendly. His quick response Anthony is an amazing manager, he gave me the best price he could offer, that's wonderful, thanks! Domenic is nice and friendly. His quick response made my buying and picking-up process much easier, with no headache and pressure. He is a fantastic problem solver. Ken is very patient in explaining the financing details. I will highly recommended this dealership! Thanks for all! More

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