Alex Keong | Page 5

First time Toyota buyer I purchased a Toyota 4Runner from Charlesglen Toyota. I actually went to buy a Highlander and fell in love with the 4Runner. My experience with this I purchased a Toyota 4Runner from Charlesglen Toyota. I actually went to buy a Highlander and fell in love with the 4Runner. My experience with this dealership was mostly excellentl. Our sales guy, Michael S., was excellent and did not pressure us. The finance people were also great. The stand out person was Jim. He went over the vehicle with me before I took it home. He was very knowledgeable and personable. I appreciated the time he took to ensure I knew the basics about the vehicle. The only part I did not like was the pressure I felt from one of the managers. I was there 2 different days and met 2 different managers. The difference between them was obvious. The manager Alex, was well spoken and made me feel confident in my desision of purchasing a Toyota. However, the manager, Kim (I believe) made me feel pressured and rushed. If it wasn’t for my love for the 4Runner and the excellent experince I had with the other employees I would have went to a different Toyota dealership to purchase a vehicle. More

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Vehicle 2017 Thank you Tim Beach & Team . We must mention Phil Dao who took ownership of the whole process to ensure that we the client were satisfied with every a Thank you Tim Beach & Team . We must mention Phil Dao who took ownership of the whole process to ensure that we the client were satisfied with every aspect in the purchase of our new vehicle . Phil you went above and beyond to try and deliver the very best experience for us. We also want to thank LORNE and Charlesglen Toyota! More

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Rav4 raving. Bought the 2017 XLE from Sean Nixon and found his approach honest and efficient. The dealership is impressive with a massive service area and amenitie Bought the 2017 XLE from Sean Nixon and found his approach honest and efficient. The dealership is impressive with a massive service area and amenities. Hoping for a continued positive relationship in the future. More

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Great Service & Exprerience Charlesglen Toyota always provides great service! I purchased both of my Toyotas from Charleglen, and everyone I worked with and interacted with has b Charlesglen Toyota always provides great service! I purchased both of my Toyotas from Charleglen, and everyone I worked with and interacted with has been great. Kim, Sean and Kerri answered all my questions and made purchasing my vehicle easy. I was a little worried about how things were going to go when picking up my new vehicle, however, Jim did a great job. He answered all my questions and walked me through all the features that my vehicle has. Charlesglen Toyota is the only Toyota dealership that I will go to. More

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Great Experience The staff here weren't too pushy as and were very keen on details and very supportive throughout the whole purchase process. Gorde helped us pick the The staff here weren't too pushy as and were very keen on details and very supportive throughout the whole purchase process. Gorde helped us pick the right car! Alex helped us get the best deal! Phil made sure everything was clear and smooth with financing and Jim walked us through everything with detail upon receiving our car! Great service! Great People! More

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Great experience! Thank you so much for the wonderful experience! I would highly recommend Tyler and the entire team at Charlesglen! They were super easy to deal with a Thank you so much for the wonderful experience! I would highly recommend Tyler and the entire team at Charlesglen! They were super easy to deal with and were patient when I asked a million questions. Thanks again for the awesome experience! More

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buying a new car with trade in We just bought our third Toyota from Charlesglen. We like the extra financial incentive of auto rewards that build up with services , purchases etc. . We just bought our third Toyota from Charlesglen. We like the extra financial incentive of auto rewards that build up with services , purchases etc. ...which could be added, but they did have an expiry date coming up...so more incentive to buy! We ended up gambling on the new Prius hybrid ...not cheap, but hopefully fun to drive and economical in the long run. Staff dealt with were great...but could do without pressure to add on things like glazing and rustproofing at the time of settling financial accounts...good experience overall whenever we visit. More

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Great experience leasing new Rav4! Always treated to a great time at this dealership. All elements of this business come together to provide the customer with a sense of comfort. Great Always treated to a great time at this dealership. All elements of this business come together to provide the customer with a sense of comfort. Great selection and staff to help with all enquiries. More

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My Favorite Dealership Service department is knowledgeable and extremely efficient. The salesperson I recently dealt with listened to my needs and was patient to find the Service department is knowledgeable and extremely efficient. The salesperson I recently dealt with listened to my needs and was patient to find the best suitable vehicle for us. The manager is great. Even I changed my mind on the vehicle choice last minute, I don't need to renegotiate the deal. The entire process is smooth and easy. This is a great dealership that I will come back. More

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Chareslglen is Excellent!! Mitchell henry the product advisor was great in helping me select my new Tacoma. Jim in Delivery and Wes in Finance office were both first class. My e Mitchell henry the product advisor was great in helping me select my new Tacoma. Jim in Delivery and Wes in Finance office were both first class. My experience with Charlesglen Toyota was simply amazing !! More

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