Alex Keong | Page 6

Great experience leasing new Rav4! Always treated to a great time at this dealership. All elements of this business come together to provide the customer with a sense of comfort. Great Always treated to a great time at this dealership. All elements of this business come together to provide the customer with a sense of comfort. Great selection and staff to help with all enquiries. More

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My Favorite Dealership Service department is knowledgeable and extremely efficient. The salesperson I recently dealt with listened to my needs and was patient to find the Service department is knowledgeable and extremely efficient. The salesperson I recently dealt with listened to my needs and was patient to find the best suitable vehicle for us. The manager is great. Even I changed my mind on the vehicle choice last minute, I don't need to renegotiate the deal. The entire process is smooth and easy. This is a great dealership that I will come back. More

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Chareslglen is Excellent!! Mitchell henry the product advisor was great in helping me select my new Tacoma. Jim in Delivery and Wes in Finance office were both first class. My e Mitchell henry the product advisor was great in helping me select my new Tacoma. Jim in Delivery and Wes in Finance office were both first class. My experience with Charlesglen Toyota was simply amazing !! More

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Best dealership ever! Charlesglen Toyota is an amazing place to shop for a new car. All the members of staff I dealt with were friendly and professional. My product advisor Charlesglen Toyota is an amazing place to shop for a new car. All the members of staff I dealt with were friendly and professional. My product advisor Tyler Medland did a great job of helping to find the best Toyota for me, with no pressure whatsoever. He answered all my questions quickly and completely, making the buying process go along very smoothly. I was also impressed by Charlesglen Toyota's facilities, they must be seen to be believed. More

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My New Rav4 Dealing with the staff at Charlesglen has always been an enjoyable experience. This is the sixth Toyota that we have gotten from Charlesglen it says Dealing with the staff at Charlesglen has always been an enjoyable experience. This is the sixth Toyota that we have gotten from Charlesglen it says a lot about how they treat their customers that we would continue to return. If there is a problem they go out of their way to resolve the issue. From Paul our Sales Person to Wesley in Finance they made us laugh and made the whole process fun. Would I recommend this dealership definitely would I purchase another vehicle from them yes. If you want a place that doesn't use the pressure sale tactic this is the place to go. More

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Aggressive and not respectful person. Not worth it. If you don't like your job don't do it. Stephen convinced me to come to try a vehicle although I told him over the phone that it is expensive. Then wh If you don't like your job don't do it. Stephen convinced me to come to try a vehicle although I told him over the phone that it is expensive. Then when negotiated the price I was told that I can not afford it and I'm waisting their time and they don't want my business. I'm so happy that my friend bought his car from country hills toyota his deal didn't go through with you. More

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Very friendly staff It was our first experience with this dealership and was great we'll definitely recommend this dealership for car shopping thx everyone who helped us It was our first experience with this dealership and was great we'll definitely recommend this dealership for car shopping thx everyone who helped us More

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Perfect experience I had been looking for a car for a week and everywhere I went they wanted me to adapt to their terms for the car instead of hearing my requests and ge I had been looking for a car for a week and everywhere I went they wanted me to adapt to their terms for the car instead of hearing my requests and getting something I could get. I got into Charlesglen Toyota just before close time. Right after I entered the door Hala Said greeted me and right away she asked what was I looking for, I told her my budget and that I was looking for a specific car but for something that I could manage price wise. She pointed me to the different options I could get for my budget I asked for some quotes for the cars, she got them right away. She even ran to get me a test drive even after closing time. I had a really good experience all the way from sales to service. Overall I can say I felt heard, I felt that they were getting me what I wanted not the other way around, and also I felt safe and comfortable to take the decision to buy. More

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Friendly Hey Sean! I'll be happy to rate my experience. Everything with you was great. I did however, find out that my insurance company did leave Kyle a voi Hey Sean! I'll be happy to rate my experience. Everything with you was great. I did however, find out that my insurance company did leave Kyle a voicemail and he did not call them back with the Lien holder information, which is why my insurance was not switched over. However, I should have been called by the insurance broker to indicate her not being able to get that information so that I could have called to get it fixed. Instead, I was in Calgary with no equinox, couldn't drive my CHR off the lot and had to get my credit pulled by TD insurance so I can have an emergency policy set up so I can leave. I gave Marsh Canada crap for not having ONE person available to talk to after 5. But other than that, I'm loving it. Beautiful little car, excellent friendly service. It's people like you who make people enjoy coming back for more. Mistakes happen, and we are all human. If mistakes were not made, nobody would learn. I will always enjoy coming in and can see how great of an atmosphere it is. Thank you for making this a good easy experience and make things work for me. More

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Staff friendly, excellent services Excellent customer services, Harris explain so clear & show me all the new funtion. And Alex is a nice guy to dealt with ,very friendly. Jim is very Excellent customer services, Harris explain so clear & show me all the new funtion. And Alex is a nice guy to dealt with ,very friendly. Jim is very patience guy & great services. It excellent to do business with u guys.Stress free! More

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