Alex Keong | Page 7

All around a very pleasant experience. A+ This was my first time making a new vehicle purchase. I contacted Charlesgen Toyota and was put through to speak with Khalil Aburashed. Khalil was v This was my first time making a new vehicle purchase. I contacted Charlesgen Toyota and was put through to speak with Khalil Aburashed. Khalil was very helpful and friendly able to answer my questions quickly, kept in contact with me via phone calls and text, and was polite during and after the purchase process. I was fortunate to have Khalil to work me through this process, and his professionalism shined through making this a very pleasant process, easy and smooth, and was greatly appreciated. I have spoken very highly of my dealing with Charlesglen to everyone who asks me about my 4runner. Hope to be able to deal with them again in the future. More

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Best Car Buying Experience We were looking for a used car and ended up going to this dealership in the Northwest Auto Mall. I say that was the best thing happened to us as the s We were looking for a used car and ended up going to this dealership in the Northwest Auto Mall. I say that was the best thing happened to us as the service we received from the dealership was amazing. We dealt with Stephen Chan for the sales and Alex Keong for the financing. No typical car salesman pressure and very friendly staff. If you are in a market for used or new car vehicle, this is the dealership you want to go. If it is a bit of a dive for you, I say it's worth to drive up there. More

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Friendly and professional service staffs are friendly and very knowledgeable, explain all the features and functions of the vehicle. And the vehicle was clean . I am very happy with Ch staffs are friendly and very knowledgeable, explain all the features and functions of the vehicle. And the vehicle was clean . I am very happy with Charlesglen Toyota. More

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OUR EXPERIENCE!! All the employees we dealt with made us feel special. The entire experience was top notch from the test drive to the handling of the finances. All the employees we dealt with made us feel special. The entire experience was top notch from the test drive to the handling of the finances. More

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outstanding service This is our very first time to experienced excellent and friendly service. We will surely recommend this dealership to my friends and relatives. tha This is our very first time to experienced excellent and friendly service. We will surely recommend this dealership to my friends and relatives. thanks for the best service More

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Passionate Great team with great heart! Mr Lorne helped us within our budget and right vehicle for our family. Very considerate to the interest of their client . Great team with great heart! Mr Lorne helped us within our budget and right vehicle for our family. Very considerate to the interest of their client . We love to recommend this dealer to our circle of friends . More

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A Nice Change Charlesglen is an amazing dealership. I started bringing my car to this dealership for service and I inquired with Louise Steinke if I could meet wit Charlesglen is an amazing dealership. I started bringing my car to this dealership for service and I inquired with Louise Steinke if I could meet with someone regarding purchasing a new vehicle. She advised me that someone would be with me in a few minutes. Is so nice that they look out for your interests and don't try to sell you something you can't afford or try to sell you a better model. They actually care about what you are looking for and work with you to figure out the best way to get you what you want. I asked many questions regarding tires, different add ons, colors, extended warranty & the works, and they knew what was best for me. I dealt with Lorne Shire and he was so awesome. I find that any salesmen that I have dealt with in the past have been pushy, try to upsell, etc but not Lorne. He probed and asked questions as well on what I wanted. When I went in a few days later to sign the paperwork, Louise remembered my name, which was amazing. When it was time to sign the paperwork, I met with Alex Keong, who was so positive and very helpful. There was no pressure whatsoever as they inquire as to whether or not you are interested in obtaining extended warranty, insurance, and the other things that you may want to purchase at this point. Very happy with the service I have received with them. Keep up the great work all staff at Charlesglen!! More

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Great experience Drove down from Red Deer after seeing the high rating of the dealership and will say that we will be adding to the excellent reviews. A great experie Drove down from Red Deer after seeing the high rating of the dealership and will say that we will be adding to the excellent reviews. A great experience buying from this dealership. Will be back for the next vehicle. More

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Third lease in 10 years - same great experience We're happy to rate Charlesglen Toyota 5 out of 5 stars for their continued commitment to top-notch client care, honesty and fairness with us over the We're happy to rate Charlesglen Toyota 5 out of 5 stars for their continued commitment to top-notch client care, honesty and fairness with us over the years. Leasing a new vehicle is a commitment that requires trust between both parties, and I feel there is a mutual respect and trust in working with Charlesglen. Getting a new vehicle is a pretty complex transaction, but Charlesglen has made it headache-free for us every time. We will most likely go to Charlesglen for all future leases or purchases. More

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Overall great experience, with great people! I was very happy with my service at Charlesglen Toyota, and will definitely recommend it to my family and friends! Everyone was very knowledgeable and I was very happy with my service at Charlesglen Toyota, and will definitely recommend it to my family and friends! Everyone was very knowledgeable and willing to go above and beyond to help and explain any questions I had. I will definitely be coming back to service my new car here! More

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