My experience from has been disappointing, to say the - Rach
My experience from has been disappointing, to say the least. The “Customer for Life” deal without the disclosure of the necessity to have all servicing done, on their timeline, or losing access to the program is legally questionable. Additionally, I purchased a new vehicle in January 2025, it began going in for repairs in February 2025. To date, we have not resolved the issue despite 4 or 5 attempts. The last time I was once again found myself walking from downtown Regina, called to say I was having trouble getting there, told I needed to hurry up because the staff needed to get home and no, they wouldn’t drive me. Ended up getting chased there which was somewhat beneficial as having to run got me there fast enough to get the staff home on time. Asked to speak to the general manager, and of course, haven’t heard a word. If you have a similar experience, there is consumer support offered through the Saskatchewan government. They will ask you to go to another dealership to work on the repairs first, from there, you will be able to move forward both legally and legislatively.
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