Dodge City Auto

Spent $3000 at the body shop, then went to service to take a look at my air suspension that will fail in aero mode on the highway. They charged me $150 to tell me that nothing was wrong with it because it didn’t trigger any error codes (the suspension actually fails and deflates). Only recommendation they gave was to swap out air suspension for springs and do a full conversion. No digging into problem at all and we’re unwilling to try to help. Will never return to dodge city.

Vin, Kevin, Tamaira, and the rest of the team went above and beyond to get me the perfect Jeep. So happy with the team at Dodge City!

I came into the dealership with a specific make/model in mind and had been shopping around. Dodge City had several of my preferred model to choose from and Vin stayed focused on helping me find the perfect vehicle to meet my needs. The Grand Caravan I bought was at a good price and I got fair value out of my trade-in. Vin even worked to get some after-market equipment installed on my van and added it onto the purchase financing. The financing guy was a little slow. Even though we had an appointment with him the documents weren't prepared and printed. But overall, a very good experience with Dodge City. I would recommend Vin to anyone wanting to purchase a new Dodge.

Tom Moses was a very good salesman to deal with!Made my visit to buy my truck easy and enjoyable!I would recommend Tom to anyone!

Awesome people to deal with. I've purchased a couple trucks from them now and the sales staff is very accommodating. Trent Watts is an absolute pleasure to deal with and I will definitely continue doing business with them.

This man yells at his staff in front of customers. He's deeming to woman and generally treats all people like trash. I'm confused as to why this man still has a job at Dodge city after his obscene behavior the last time I was in. He was screaming and kicking like a 2 year old, right in the service department. Now I will try and avoid the parts department when I go into Dodge City...if he treats his staff like that, how would he treat a customer???

We first bought a new Ram from another dealer and they wrecked our truck delivering it to us, not only that, we were treated horribly the entire time, needless to say after wrecking our truck they wouldn't honour the deal on another one. We were very upset as they had a near identical truck in stock. I emailed DODGE CITY and Bill Elliot called me the next day, giving us everything we asked for, really going above and beyond for us! We got the exact truck we wanted (they went and got the truck from the first dealer), and had a very good experience buying it from Dodge City. Honestly the best dealership I have dealt with! We are loving the new Ram. We will definitely be back. Thank you again, you turned a horrible experience into a great one!

Service dept. overpriced, deceptive and rude. Bought the vehicle from Dodge City. Pleasant experience. Service dept. experience: not good. Won’t Go back for either service or new vehicle

Zero stars I’m so disappointed in this service. I really wish Dodge city auto respected there customers and would give them a call back. I have had an issue with them since February 2019. They have not even tried to fix the solution. Worst service ever.

5 Star Thank you to Jeff Hartley & Tamara Frerichs for an Awesome experience at Dodge City!!! They got me into the truck I wanted and I got amazing service, have never went back to the same dealer twice but I will be buying from them again!! Thanks Jeff and Tamara!! 👌 they took the time to get me approved for what I wanted.