Dodge City Auto

Was fixed properly and looks as good as new. Staff was friendly and easy to deal with. Everything was explained and they checked in to inform me regularly.

We dealt with Wayne to buy a truck and he bent over backwards to make us happy without being pushy. He offered to upgrade the options at cost to save us a few more dollars. Very professional salesman.

Took my jeep in for it’s 160k service which included new transmission oil. My transmission started to slip shortly afterwards so I took it back to them as they must have done something wrong and thought it would be covered. Instead, I was charged $540 to tell me I now needed a $3300 tranny rebuild and it wasnt their fault. When I spoke with the manager, all they would do was forgive $340 of the total bill. Spoke to another mechanic who said most likely the filter wasnt installed properly but because I didnt take it elsewhere to get it looked at, theres no way I would be able to prove it was Dodge Citys fault, which they likely know and arent about to step up to the plate.

They were great! The processing was smooth and easy. They are all friendly and accomodating. They will provide you the correct information that you need to know in purchasing your dream car.

I have purchased various trucks from Dodge City, and service has been absolutely great. I had a small issue with my last truck and they where very accommodating. Thanks kevin and staff

Most of the staff are friendly and helpfull courteous and easy to get along with. Staff is willing to get the vielcle u want with the options u like.

Just had both our Grand Cherokee’s in for fall service. Tires, a recall and other general maintenance. Staff was excellent, called us before proceeding with work orders and explained all costs. Both vehicles were clean when we picked them up and best of all, NO SURPRIZES! What more can you ask for from your local dealership. Thanks Dodge City Staff, Kjell Johnston

I have had excellant service from staff. The only comment I would make is that when financing customer should be given the choice of who you want car loans through. I realize that they get commissions from the banks but I was only told to use TD bank and I would of preferred the royal bank which I deal with. Led to believe TD approved everyone but my credit with royal is good and didn’t like that I needed to use TD

Have some issues with my new car loan agreement. Meeting with general manager Brandon ralko who does not know how to talk to a customer instead he accused me of stealing and saying how Trevor mackie’s Mistake will now affect his livelihood..... not my fault. I will be paying what is in my contract. And I will be posting a review everyday on every site until satisfied because this has not been dealt with. I have received no form of contact regarding the dealing of the issues.

Dodge city collision made my SGI claim stress free from start to finish. They arranged the rental vehicle, kept me informed on the processs, had my vehicle fixed in the time the said and did a great job on the repair. Would highly recommend them.