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Had a great experience my salesman Andy McLachlan worked... - Kellyturbo
Had a great experience my salesman Andy McLachlan worked to meet all my needs so I could have easy in and out experience got me detailed pictures and was low key low pressure overall very very happy with the clean properly charged ready to go car.
This place is the place to buy a vehicle! Won’t find... - Woodsie
This place is the place to buy a vehicle! Won’t find better people to deal with, always happy staff, very highly recommended!! Make buying a vehicle so simple and do everything they can do to find the vehicle you want. Thanks wood Wheaton and staff for beauty of a new truck!!!
They understand your needs and provide you the best... - Harv Tur
They understand your needs and provide you the best vehicle and service. East, Accurate, Efficient.
I just bought a Buick Encore. Love it! I had a great... - GT
I just bought a Buick Encore. Love it! I had a great experience with the saleswoman Zoe. I got a great trade in price. The staff were all great and made my purchase easy and stress free. I highly recommend them!
I booked an appointment a month in advance for a... - erg
I booked an appointment a month in advance for a specialist to see my vehicle. I had not heard anything to confirm my appointment, so I called the day before and everything's all good. I show up for my appointment and the specialist is still on vacation. So how on earth was I able to book an appointment?? And confirm it? I had high hopes for this dealership after switching from another… but this one is just as much of a headache.
I bought a late model used p/u from Carter GM . The truck... - Rodgerlongstaff55
I bought a late model used p/u from Carter GM . The truck needed a few things done to satisfy me completely and the used car dept came through. Elton in service to me was a super star I had a time line and he got the job done. I’ll definitely give Carter GM a shot at my business on my next truck, thanks again Carter.
I made an appointment to have my airbag replaced as per... - Rob
I made an appointment to have my airbag replaced as per the GM notice that I received. According to Gm the airbags are now available. Appointment made I drive the 39 km to dealership and was told should be done before noon. Came back but job was not done wasted a couple hours and then asked for status. Status was no airbags on stock drove the 30 km home after wasting a day. I did receive a sorry but no explanation. Not very encouraging and not a sign that they know what they are doing.
Quoted me $200 for a new key. Were unable to make a new... - Dontgohere
Quoted me $200 for a new key. Were unable to make a new key, tried to charge me $350 saying "this one locks and unlocks the door".
I refused to pay and the service guy immediately threatened collections so I spoke with a manager in a room filled with big guys with their arms crossed (more kept arriving as I spoke).
When it became clear to the manager I wasn't going to pay or to play his game of 'let's be reasonable and negotiate'. I was offered a lifetime ban, which I proudly accepted. A large man with his arms crossed watched me until I pulled away.
Reported to Chevy Canada.
I am a repeat customer of Browns. I have purchased not... - dkesterke
I am a repeat customer of Browns. I have purchased not only vehicles but parts and service from them. I would recommend this dealership to all.
Poor service department - Untoldfox
Very poor Service department. Unprofessional, and rude. If buying parts get a quote and go elsewhere. I would not scheduled an appointment with this dealership to get any type of work done.
Salesperson Mark Weiler misrepresented repairs that were... - johnpaul84
Salesperson Mark Weiler misrepresented repairs that were to be performed after I purchased the vehicle. GM Used Certified just means you can get financing don’t count on it to represent quality of product.