Back

ToyotaTown

London, ON

4.9
6,716 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Contact Dealership

1065 Wharncliffe Rd S

London, ON

N6L 1J9

Directions

By Type

Showing 6,716 reviews

April 03, 2024

Enna is a pleasure to deal with. She has a pleasant manner and listens well to any concerns. Thanks. More

by Percina
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Enna Pinacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Thanks for your excellent service, I would highly recommend them. Enna our service agent was very helpful. Thanks again More

by gsmitty58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enna Pinacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

They have been so good and helpful to me for many years. Always feel safe and valued . More

by kkvnodonnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre de Coning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvia Donavan
April 03, 2024

Everyone is always friendly and I appreciate their integrity. I feel as if they fix only what they need to fix and try to get me the best price. More

by Samcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enna Pinacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Horrible sales advisor. Did not explain the car fax. Did not run the overall total price including interest. Lied to us and said the finance price is cheaper without a down More

by Rmillares
Finance Experience
Recommend Dealer
No
Employees Worked With
James Kesteloot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

ToyotaTown responded

Hello Romell, I apologize that you had such a poor experience at my store with James, but do appreciate the feedback. James is currently off so I did not have the opportunity to speak with him before my response, but will be speaking to him upon his return. I am not sure exactly what happened as I don’t see any recent pricing worked for you in our system. It sounds like you were looking for a pre-owned vehicle and had some issues with the car fax and pricing. As a first responder, we do appreciate everything you do, and offer discounted pricing on all new vehicles. Unfortunately pre-owned is not the same case because we can’t have a set discount we can offer as every pre-owned vehicle is different. Some pre-owned vehicles we lose money on so a discount couldn’t be offered. That is the reason why we kept it specific to new cars only so that everyone gets the same price and one client does not feel that they got less than another. As far as the down payment is concerned lenders offer lower rates depending on the amount financed. To get the best rate the amount financed must exceed $25,000. As I mentioned before I don’t have all the details of your visit, but would be happy to discuss this matter in further detail I can be reached at (519)680-1800 or email bkomar@toyota-town.com as it is my responsibility to ensure guest satisfaction at the store. Brian Komar General sales manager ToyotaTown

April 02, 2024

We are returning Toyota Town customers and have been very happy with the sales process with Sylvia and the products. More

by bobcaron300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sylvia Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

Amazing service always! !! Exceeds expectations! Really appreciate the great advice and quick service, also appreciate Jason DeFelice a professional for Service and Manage More

by wabdalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Dalal
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

Called in with questions about my car and to arrange service and was put to Todd. He answered all my questions and made me feel at ease about leaving my new vehicle there for service for the first time More

by NFA
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Gwen and Rita and the service crew are excellent. Very friendly, knowledgeable, patient and accommodating. More

by sharonvitek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Dalal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ, Tom, Rich
March 28, 2024

friendly ,professional knowledgeable kept us up to date as to delivery expected delivery date of our vehicle More

by Pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kesteloot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Makhoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...