ToyotaTown

excellent service Took my 9 year old 4Runner in for oil change last week and Rob was amazing. He made sure to do not just the oil change but since it's an older vehicl Took my 9 year old 4Runner in for oil change last week and Rob was amazing. He made sure to do not just the oil change but since it's an older vehicle, went over the whole car to ensure everything was safe and in good working condition. This was very important to me as my son mainly uses this to drive from Strathroy to St Thomas every day. So impressed with Rob's professionalism and his no pressure service skills. Thanks Rob for looking out for me and my family. More

Good Dealership From sales to service I find Tpyotatown to be very easy to deal with and have found the personnel to be friendly, courteous and knowledgeable. From sales to service I find Tpyotatown to be very easy to deal with and have found the personnel to be friendly, courteous and knowledgeable. More

Excellent Customer Relations Recently we explored the possibility of purchasing a RAV4 and were fortunate enough to connect with Stephanie Davis at Toyotatown in London, Ontario. Recently we explored the possibility of purchasing a RAV4 and were fortunate enough to connect with Stephanie Davis at Toyotatown in London, Ontario. It was a highly positive experience. Stephanie was professional, informative, flexible and personable. She listened to our needs and concerns. She was up front with the facts, explained everything clearly, and there were no "games" involved. Her colleagues were also supportive and forthcoming with information we needed to arrive at a decision. Overall, we would highly recommend Stephanie and Toyotatown to anyone in the market for purchasing a new vehicle. Thank you, Stephanie! More

Relaxed no pressure experience I needed a car. Being a high mileage commuter, I was looking for a vehicle that would take the mileage, be comfortable and practical but still fun to I needed a car. Being a high mileage commuter, I was looking for a vehicle that would take the mileage, be comfortable and practical but still fun to drive and still look good. I never felt pressured into making a decision, Once the decision was made, the formalities were taken care of with friendly professionalism and attention to detail. All promises were fulfilled, and I picked up my car at the time agreed to. Thank-you for making such a large decision an experience without stress. More

Love my new car! This is my 3rd lease through Toyotatown and the process seems to get easier each time. I was able to get a new car at the same rate as my old one wit This is my 3rd lease through Toyotatown and the process seems to get easier each time. I was able to get a new car at the same rate as my old one with a few upgrades to the new one. I love the Corolla as an economical car with room for 4 adults, room to go on vacation but economical gas mileage and ease of use in the city. Ken Yates respects my time and my budget and was easy to talk to about the various options I may be considering. I absolutely recommend Toyotatown and their staff if you're considering a new car. More

Excellent Customer Service I was very impressed with the service I received today from the time I checked in to being shuttled home and then picked up again after the car was re I was very impressed with the service I received today from the time I checked in to being shuttled home and then picked up again after the car was repaired. The drivers were both professional and courteous and the timing was exactly as they said it would be. Both my husband and I have been very impressed with Mike Minarsky especially and would not hesitate to recommend him to anyone. He is very knowledgeable about what needs to be done and explains things in a way that we understand them. He never tries to influence us to get repairs that we don't need and so we have come to trust him completely. Thanks for taking such good care of us. More

Excellant service I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friend I purchased my used Toyota Matrix 3 years ago. I have used this dealership to maintain and service my car. I have been very impressed with the friendliness, professionalism and honesty of everyone I met. Plus the free coffee is a bonus! More

Excellent Customer Service! I have been coming to ToyotaTown for a number of years now and am never disappointed. The level of professionalism and attention to detail while ensur I have been coming to ToyotaTown for a number of years now and am never disappointed. The level of professionalism and attention to detail while ensuring the best possible service is not found in many places. Jen is honest and genuinely wants the best service possible to ensure safety and the longevity of my vehicle on the road. thanks! More

Honest and Trustworthy We bring our Pontiac Grand Prix to Jen at ToyotaTown because we know she'll be honest and upfront with us. It's hard to find a trustworthy person in t We bring our Pontiac Grand Prix to Jen at ToyotaTown because we know she'll be honest and upfront with us. It's hard to find a trustworthy person in the car industry. You never know if you are being convinced to get an expensive repair that isn't necessarily needed. But with Jen, we know she deals it to us straight. We aren't car people so it's nice to have someone who can explain things to us in a way we can understand. We will definitely be going back to Jen in the future! More

great service Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can alw Jason DeFelice and Mike Minarsky are excellent service advisors and always make sure my car is serviced on time, and is well taken care of. I can always trust the work I get done here, and never worry about my car on the road in between service appointments. Thank you Jason and Mike! More