ToyotaTown

Best customer service to date I had filled out a form online seeking information about vehicles with large passenger capacity and the next day right away in the contact window time I had filled out a form online seeking information about vehicles with large passenger capacity and the next day right away in the contact window time frame I got a call from Lee. Lee then paired is with Gwen who took the time to figure out and suggest the best option for our family. We are a soccer family with 5 kids and big dogs. She knew we were looking in the event our current vehicle could not be repaired and still have us her time and full attention. During the appointment we got the call stating we were getting our van back and still she went thought the work to show us rates and price differences knowing we were not buying that day. When we are ready we will be calling Gwen and purchasing our next van from her. There was never and pressure and everyone there were wonderful and helpful. If your a busy family with kids Toyota town is the place for you to go. More

Knowledgeable and Friendly Sylvia found exactly what I was looking for. She was very helpful in showing me comparisons of vehicles and very patient for my decision. I leased a R Sylvia found exactly what I was looking for. She was very helpful in showing me comparisons of vehicles and very patient for my decision. I leased a Rav4, got called in to explore re-leasing options and once again I chose the Rav4. Thank-you Sylvia. I highly recommend going ToyotaTown if you are looking to lease or buy a new vehicle. More

Made buying a first car easy and pain free! I purchased my first vehicle at Toyota Town with help from the salesperson Nick. Going into it I was very, very nervous and didn't know what to expect I purchased my first vehicle at Toyota Town with help from the salesperson Nick. Going into it I was very, very nervous and didn't know what to expect. Nick was very kind, helpful and informative and helped me get into to perfect car for my little family. He walked me through the purchase process and even helped me through the process of getting the car licenced. I've since been back for oil changes and every time Nick showed me the same kindness he did the first time I walked into the dealership. He made this process so pain free! I will definitely be going to Nick when it's time to purchase my next vehicle, and my sons first vehicle. Great dealership, great staff! More

Great buying experience Thank you to ToyotaTown, in particular, Shawn Longworth for a great buying experience. Shawn was very helpful, and patient in my decision making. He a Thank you to ToyotaTown, in particular, Shawn Longworth for a great buying experience. Shawn was very helpful, and patient in my decision making. He answered every question I had regarding all the vehicles I was considering, and after weighing my options, I decided to purchase a used 2013 Toyota Corolla Sport. I couldn't be happier with the car and the entire process. My wife and I will definitely be back when we are ready for another vehicle. I highly recommend visiting ToyotaTown if you are looking for a new or used vehicle. Rick M. More

A fantastic and hassle-free experience! Shopping online, I found a used vehicle at Toyota town in London. Since I am from Toronto, I had to do much of the correspondence by phone and em Shopping online, I found a used vehicle at Toyota town in London. Since I am from Toronto, I had to do much of the correspondence by phone and email. Baz Afara was exceptional in answering my numerous emails regarding questions about the vehicle. He responded usually with in 30 minutes and often a few minutes after I had written him. Because there were some logistics to work out in terms of holding the vehicle,, payment etc. because I was not able to look at immediately being out of town, Baz was able to look all of these issues for me and was very accommodating. When we met in person, Baz was personable, and professional. I had discovered after a few days that there was a cup holder that was missing from the car. After emailing Baz, he ordered the missing part, and had it sent to my home within a week. The price of the vehicle was reasonable and very competitive, compared to the many others that I had looked at. Overall, the service was exceptional and I would definitely do business with Baz and Toyota Town in the future! More

excellent customer care Thank you to John,Silvia and Jessica for all their help at Toyota. Silvia has always been available for me every few years when renewing my lease opti Thank you to John,Silvia and Jessica for all their help at Toyota. Silvia has always been available for me every few years when renewing my lease options and is able to make the process quick and fair! Always excellent customer care! More

Friendly and Knowledgable I came in looking for information on having some routine service and matienance for a 2003 Tundra that I purchased online. I spoke with a younger guy I came in looking for information on having some routine service and matienance for a 2003 Tundra that I purchased online. I spoke with a younger guy named Peter. He was very friendly and explained the various options available for me. I had a lot of questions and he seemed to know his stuff. I was very pleased with the expierence. More

Great Work!!! I wanted to thank ToyotaTown and Peter Engelmanas for their great work on my car. I had a couple troubling lights come on on my dash and Peter was ab I wanted to thank ToyotaTown and Peter Engelmanas for their great work on my car. I had a couple troubling lights come on on my dash and Peter was able to get me in quickly. He got my issue fixed and let me know that it wouldn't happen again. It was nice to deal with Peter because he treated my small issue with great care. More

The King You can't find a better person to help with your car. Very friendly and knowledgeable. Always has your best interest in mind. Thank you Firis. You can't find a better person to help with your car. Very friendly and knowledgeable. Always has your best interest in mind. Thank you Firis. More

It was quick, friendly and professional The dealership is always consistent, available when I need it, quick and friendly I've never had a problem. It seems to run very efficiently The dealership is always consistent, available when I need it, quick and friendly I've never had a problem. It seems to run very efficiently More