ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Toyotatown - Excellent service as well as sales! The staff at Toyotatown is very knowledgeable, friendly and competent. I was very impressed with the way they helped me when I had an issue with my o The staff at Toyotatown is very knowledgeable, friendly and competent. I was very impressed with the way they helped me when I had an issue with my old camry, so we ended up buying our next vehicle there as well. Awesome staff, reasonable prices....we are customers for life if they keep doing things the way they are!! More
Peter Englemanas Peter is obviously an exemplary employee who goes above and beyond to make a customer's experience pleasant, timely, professional, friendly as well as Peter is obviously an exemplary employee who goes above and beyond to make a customer's experience pleasant, timely, professional, friendly as well as trust-inspiring. His expertise and efficiency make me keep bringing my business back to Toyotatown. More
Service appointment and follow-up ToyotaTown has been the go-to to service two consecutive Sienna vans, and my recent experience has cemented my faith in this dealership and the servic ToyotaTown has been the go-to to service two consecutive Sienna vans, and my recent experience has cemented my faith in this dealership and the service personnel therein. Robert Dako was courteous, precise in his explanations of the service required, and provided excellent follow-up. Without a doubt, a wonderful service experience. Keep up the excellent work, and I look forward to another decade of service from this dealership. More
Service excellent. Amanda and the staff in service provided friendly, courteous service with attention to detail. I also take advantage of the cubicle work settings and Amanda and the staff in service provided friendly, courteous service with attention to detail. I also take advantage of the cubicle work settings and the wifi available in order to make good use of the waiting time. More
Kevin Swan As a new car buyer, Kevin was very helpful in finding a vehicle that was right for me. He was very quick at having vehicles ready for me to test drive As a new car buyer, Kevin was very helpful in finding a vehicle that was right for me. He was very quick at having vehicles ready for me to test drive and explained the answers to any questions I could think of. More
Fast, efficient, courteous I always feel like they really care about my vehicle, but even more important is how they look after me as a client. I have always had great experien I always feel like they really care about my vehicle, but even more important is how they look after me as a client. I have always had great experiences there from the moment I first came in to kick the tires on my search for a new vehicle. Always a pleasure to come back. More
New car purchase from 1400 miles away We purchased a our 3rd new Prius in April 2016 from a different dealer who did not meet our "normal" expectations. We drove the car to Florida where We purchased a our 3rd new Prius in April 2016 from a different dealer who did not meet our "normal" expectations. We drove the car to Florida where it was destroyed in a major head on collision at 50 MPH. The car safety features did exactly what they were supposed to do and we both walked away from the accident with only minor bruises and bumps. As soon as we got out of the destroyed car, I knew that we were going to replace the 2016 with a new 2017. That speaks volume's about the Toyota Prius's safety, quality and dependability. I talked from Florida to "Toyota Tim" about our needs and wants. He found us the exact vehicle with everything we needed. He put us in contact with Andre de Coning who is the Financial Services Manager. They told me that they have never sold a vehicle to someone that they never met before. Clients always had come to the dealership, do a test drive and fill out the paper work in person. Well, I want you to know that these 2 people went way above and beyond what was expected of them. Totally "personalized and hassle free". They had paper work couriered to us here in Florida. to ensure everything went well, Tim came in on his day off, to make sure that the car was loaded on the car hauler at their door for the trip here to the south. I cannot say enough about these 2 professional gentlemen. I shows me that they work for a company that insists on high quality employees that have the "know how" to satisfy clients needs, even across the continent, sight unseen. Well done! More
Great Customer Service from Corey Joudry Corey provided excellent customer service over the last few days. He was patient, took time to explain info, honest and very accommodating. I would go Corey provided excellent customer service over the last few days. He was patient, took time to explain info, honest and very accommodating. I would go back to this place of business just for the customer service in this department of the dealership. More
Love this place! This is an outstanding place to take your car. It's always a pleasure to go. They're a very busy place but manage to make a personal connection with This is an outstanding place to take your car. It's always a pleasure to go. They're a very busy place but manage to make a personal connection with you and some of the very nice fellows remember you when you return. You get a free drink and get to relax in comfort while you're waiting, plus there is an inviting snack bar available too. Really, the only way it could be nicer would be a free shoulder massage while you wait!!!! I've even popped in unannounced, had a dent checked out and got some advice, all for free. They have a well organized shuttle service if you need to get somewhere. I moved to London a couple of years ago and have been extremely pleased to find this place. Only tip: there is a big rush on getting winter tires on, so book your appointment way ahead of time. I use their tire storage service as well. Great place!! More
A true pleasure to do business here. My recent lease of my 2017 RAV4 Limited is the third Toyota we have leased from Sylvia Donovan at Toyota Town. Her attention to detail and "no pressur My recent lease of my 2017 RAV4 Limited is the third Toyota we have leased from Sylvia Donovan at Toyota Town. Her attention to detail and "no pressure" attitude was one of the main reasons we decided to continue our business with this dealership. Her knowledge of all aspects of the sale / lease were impressive. I have been buying cars since the 1970's and have never felt as at ease with a dealership or salesperson as I have with Sylvia. I would highly recommend Toyota Town to anyone searching for a new vehicle to purchase or lease. The after purchase service for the vehicle at this dealership is second to none, guaranteed. More