ToyotaTown

New car purchase from 1400 miles away We purchased a our 3rd new Prius in April 2016 from a different dealer who did not meet our "normal" expectations. We drove the car to Florida where We purchased a our 3rd new Prius in April 2016 from a different dealer who did not meet our "normal" expectations. We drove the car to Florida where it was destroyed in a major head on collision at 50 MPH. The car safety features did exactly what they were supposed to do and we both walked away from the accident with only minor bruises and bumps. As soon as we got out of the destroyed car, I knew that we were going to replace the 2016 with a new 2017. That speaks volume's about the Toyota Prius's safety, quality and dependability. I talked from Florida to "Toyota Tim" about our needs and wants. He found us the exact vehicle with everything we needed. He put us in contact with Andre de Coning who is the Financial Services Manager. They told me that they have never sold a vehicle to someone that they never met before. Clients always had come to the dealership, do a test drive and fill out the paper work in person. Well, I want you to know that these 2 people went way above and beyond what was expected of them. Totally "personalized and hassle free". They had paper work couriered to us here in Florida. to ensure everything went well, Tim came in on his day off, to make sure that the car was loaded on the car hauler at their door for the trip here to the south. I cannot say enough about these 2 professional gentlemen. I shows me that they work for a company that insists on high quality employees that have the "know how" to satisfy clients needs, even across the continent, sight unseen. Well done! More

Love this place! This is an outstanding place to take your car. It's always a pleasure to go. They're a very busy place but manage to make a personal connection with This is an outstanding place to take your car. It's always a pleasure to go. They're a very busy place but manage to make a personal connection with you and some of the very nice fellows remember you when you return. You get a free drink and get to relax in comfort while you're waiting, plus there is an inviting snack bar available too. Really, the only way it could be nicer would be a free shoulder massage while you wait!!!! I've even popped in unannounced, had a dent checked out and got some advice, all for free. They have a well organized shuttle service if you need to get somewhere. I moved to London a couple of years ago and have been extremely pleased to find this place. Only tip: there is a big rush on getting winter tires on, so book your appointment way ahead of time. I use their tire storage service as well. Great place!! More

Great Customer Service from Corey Joudry Corey provided excellent customer service over the last few days. He was patient, took time to explain info, honest and very accommodating. I would go Corey provided excellent customer service over the last few days. He was patient, took time to explain info, honest and very accommodating. I would go back to this place of business just for the customer service in this department of the dealership. More

A true pleasure to do business here. My recent lease of my 2017 RAV4 Limited is the third Toyota we have leased from Sylvia Donovan at Toyota Town. Her attention to detail and "no pressur My recent lease of my 2017 RAV4 Limited is the third Toyota we have leased from Sylvia Donovan at Toyota Town. Her attention to detail and "no pressure" attitude was one of the main reasons we decided to continue our business with this dealership. Her knowledge of all aspects of the sale / lease were impressive. I have been buying cars since the 1970's and have never felt as at ease with a dealership or salesperson as I have with Sylvia. I would highly recommend Toyota Town to anyone searching for a new vehicle to purchase or lease. The after purchase service for the vehicle at this dealership is second to none, guaranteed. More

Buying My First Car Shawn was very helpful and knowledgeable in helping me choose a car that fit both my needs for work and my financial situation. I would highly recomm Shawn was very helpful and knowledgeable in helping me choose a car that fit both my needs for work and my financial situation. I would highly recommend him if anyone is looking for a Toyota vehicle! More

Oil Change I was immediately welcomed by Corey after driving in. He was very personable and very helpful. Answered all my questions and was able to help me whe I was immediately welcomed by Corey after driving in. He was very personable and very helpful. Answered all my questions and was able to help me when I asked to add a transmission service to my visit. Corey went out of his way to make it a painless experience and was very helpful and explained everything in detail. More

Best Service visit I have ever experienced Today, my service adviser was Amanda. Her attention to detail, including my vehicle's history, was great. She was really "in tune" with what I was hop Today, my service adviser was Amanda. Her attention to detail, including my vehicle's history, was great. She was really "in tune" with what I was hoping to fulfill and all of the needed/desired service work was completed to my delight. Amanda was very understanding, knowledgeable and professional. It was a very pleasant experience. More

Terrific service Wonderful service from beginning to end. Projected costs were explained along with timelines. Phone updates identified and described services required Wonderful service from beginning to end. Projected costs were explained along with timelines. Phone updates identified and described services required. Amanda was friendly and spoke clearly and precisely. All questions were answered expertly. Many thanks. More

Refreshing Experience We found Toyotatown online after our local dealership refused to budge on any pricing. ( the 2 vehicles we were looking at are still on the lot ). We We found Toyotatown online after our local dealership refused to budge on any pricing. ( the 2 vehicles we were looking at are still on the lot ). We were a little bit intimidated by the size coming from a small area but were soon put at ease. This dealership bent over backwards helping us make this deal. The process went seamlessly from start to finish. I will also take this vehicle in for service there and make a day of it. They have given us a feeling of trust which is lacking locally. If their service department is anything like their sales, they have a winning combination. More

Efficient service with a smile All service appointments are made promptly by polite receptionists. Upon taking the car in, Corey Joudry is outstanding in his role as service adviso All service appointments are made promptly by polite receptionists. Upon taking the car in, Corey Joudry is outstanding in his role as service advisor to greet you and start a diagnosis. He listens, examines the problem, gives you a timeline and an idea of size of repair. He then stays in contact throughout the day with an update. A pleasant plus is the comfortable lounging area with snack bar if one chooses to wait for vehicle service instead of using the complimentary shuttle service. All service appointments are handled with problem-solving ease and care. This is a dealership you will enjoy dealing with! More