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ToyotaTown
London, ON
7,277 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,277 reviews
May 29, 2019
Always friendly and accommodating. If times are compromised. Justin Maki emails frequently and keeps line of communication open. Feel very comfortable about contacting him if any concerns. He took over from Toyo Justin Maki emails frequently and keeps line of communication open. Feel very comfortable about contacting him if any concerns. He took over from Toyota Tim at a very difficult time. Was not easy for him. He was very sensitive and appropriate. More
by Toyota-tim1
Employees Worked With
Other Employees :
Toyota Tim, Amanda Krug, B B, Justin Maki, Helena Vrabec
May 28, 2019
Helpful service looking for used vehicle Toyota town salesperson justin maki made every effort to satisfy my wants for a used vehicle. Offering multiple choices and helpful knowledge about va Toyota town salesperson justin maki made every effort to satisfy my wants for a used vehicle. Offering multiple choices and helpful knowledge about various options that would fit our needs. Friendly, helpful and knowledgeable. Also great follow up when other vehicles became available. 5 stars. J More
by Jberwock
Employees Worked With
Justin Maki
May 28, 2019
looking into the Rav 4 I ended up deciding on the Honda CR V in the end based on the vehicles. However, wworking with Justin Maki was pleasant. Thank you I ended up deciding on the Honda CR V in the end based on the vehicles. However, wworking with Justin Maki was pleasant. Thank you More
by nick
Employees Worked With
Justin Maki
May 27, 2019
very helpful and knowledgeable Our sales representative Gwen Jones was wonderful. She was kind and helpful. We needed to buy quickly as our car was not repairable and she understood Our sales representative Gwen Jones was wonderful. She was kind and helpful. We needed to buy quickly as our car was not repairable and she understood without being pushy. I would absolutely return and request Gwen for our next purchase. We have already shared our wonderful experience with friends. More
by Jul12
Employees Worked With
Other Employees :
The lady working the front desk was very helpful and friendly, Andre de Coning
May 27, 2019
Milad has been an outstanding person. I and my wife just left the dealership with our new 2017 rav4. Toyota town was suppose to install new steering colu has been an outstanding person. I and my wife just left the dealership with our new 2017 rav4. Toyota town was suppose to install new steering column before we pick the car. However, when we mentioned our concern, Milad was apologetic , On behalf of the delearship. Eventhough it is not his fault. But, Milad went beyond profetionalism to make sure that the part has been ordered and he is going to call us when part arrives and set an appointment for installation. Milad made us feel as if we are family. Thank- you Milad. Sincerly Satified customer. More
by Kiros
Employees Worked With
Millad Kaberi
May 27, 2019
Excellent After communicating via emails, walked in to the dealership , asked for Geordie and everyone from other product advisors and reception were very atten After communicating via emails, walked in to the dealership , asked for Geordie and everyone from other product advisors and reception were very attentive to me. Excellent Toyotatown More
by Mario
May 25, 2019
Very helpful team The dealership was extremely helpful determining a problem I was having with my SUV in a very efficient manner. Staff explained everything to me throu The dealership was extremely helpful determining a problem I was having with my SUV in a very efficient manner. Staff explained everything to me through out the service appointment. More
by Rav4fan
Employees Worked With
May 25, 2019
Always great! Dealt with Justin, and he was very professional and helpful! Knew a ton about the vehicles as well as keeping in mind what I was looking for in all as Dealt with Justin, and he was very professional and helpful! Knew a ton about the vehicles as well as keeping in mind what I was looking for in all aspects, car or financing needs! I’ve been coming here to Toyota for many years and will continue to do so! More
by Faiz Khan
Employees Worked With
Justin Maki
May 25, 2019
Great dealership Went to test drive a 2019 Toyota Highlander with Frank Circelli. Super nice, knowledgeable and helpful. Easy to deal with. No pressure environment. Wi Went to test drive a 2019 Toyota Highlander with Frank Circelli. Super nice, knowledgeable and helpful. Easy to deal with. No pressure environment. Will deal with Frank for all my vehicle purchases. Thanks Frank! All the paperwork was done with Nicole. Super fast and she was helpful explaining things so we didn’t have any questions. Toyota Town really goes the extra mile. Thanks again. More
by BAC
Employees Worked With
Frank Circelli, Nicole Levasseur
May 25, 2019
Research for new car pur hase Attentive, knowledgeable staff. Variety of vehicles available. We advised Justin when we arrived that we were only looking at this point, trying to ed Attentive, knowledgeable staff. Variety of vehicles available. We advised Justin when we arrived that we were only looking at this point, trying to educate ourselves about the available vehicles, options, pricing and purchase process. Justin was very knowledgeable and respectful of our intent. We test drove 2 vehicles which really helped us decide what we wanted in a new vehicle. We did not purchase a vehicle during our visit but we will continue to work with Justin to find the right vehicle and price for us. More
by Bell
