ToyotaTown

Great experience with a focus on the customer The moment we walked in we were treated with a smiling face and our every needs were met. The staff set us up with an appointment as well as a follow The moment we walked in we were treated with a smiling face and our every needs were met. The staff set us up with an appointment as well as a follow up e-mail with an agenda. Shawn our Sales Representative was professional, courteous and took the time to explain each step throughout our vehicle purchase. The time we walked in to the purchase of our first Toyota, Shawn ensured our needs and questions were answered. He took the time to explain our vehicle options and set up prior to our departure complete with follow up to see if we had further questions. I am in the business of customer service myself and Shawn and the Toyota Team are definitely focused on the customer experience. We will most certainly be repeat customers. Well done! Mike and Lee Ann More

Another great experience at Toyota Town This is the 4th vehicle that I’ve purchased here since 2014 and I couldn’t be happier. My sales person Shawn Longworth was the best! Thanks again. This is the 4th vehicle that I’ve purchased here since 2014 and I couldn’t be happier. My sales person Shawn Longworth was the best! Thanks again. More

2019 Rav4 Limited Jan 8/2019 This is the second vehicle purchased through Shawn, and (as expected) he was very friendly and professional. He was very well informed regarding all a This is the second vehicle purchased through Shawn, and (as expected) he was very friendly and professional. He was very well informed regarding all aspects of the 2019 Rav4 and provided answers to all our questions. He walked us through all the steps required for the purchase of this vehicle, including a test drive and in-vehicle instructions on all the new features. I have no doubt when it's time to trade in in 2023 (or thereabouts) we will be going to Shawn for our needs. Regarding the financing of the new Rav4 we were introduced to Janine who made us feel very comfortable and she was very friendly and professional. More

Great place to get my first new vehicle!!! Tacoma Geordie was informative and easy talk to!! He wasn't pushy, only offered helpful advice !! Thank you for making the whole (buying a new vehicle) less Geordie was informative and easy talk to!! He wasn't pushy, only offered helpful advice !! Thank you for making the whole (buying a new vehicle) less stressful and more enjoyable!!! More

2019 Sequoia Platinum I traded in a 2014 Sequoia Platinum for a 2019 model. Toyota Tim was great to deal with (he also sold us a RAV4 a few years ago) and is highly recomme I traded in a 2014 Sequoia Platinum for a 2019 model. Toyota Tim was great to deal with (he also sold us a RAV4 a few years ago) and is highly recommended. He knows about the vehicles he sells. Aside from Tim, Andre was also great in facilitating Toyota financing and as always Todd Servant in service is a fantastic asset to the service department. More

Traded for a new car Just traded my 2016 RAV4 for a 2019 RAV4 I was Sylvia Donovan at Toyota town in London Ontario on Wharncliffe Road and the experience was very seamles Just traded my 2016 RAV4 for a 2019 RAV4 I was Sylvia Donovan at Toyota town in London Ontario on Wharncliffe Road and the experience was very seamless and very pleasant More

2017 Toyota Yaris Hatchback Very friendly greeting as soon as I walked into dealership . All staff excellent, especially Geordie & Andre. No pressure applied to buy a car, all Very friendly greeting as soon as I walked into dealership . All staff excellent, especially Geordie & Andre. No pressure applied to buy a car, all options presented. More

Good experience, friendly staff My prius was written off so I had to go through the ordeal of finding a new car in a short period. ToyotaTown was very helpful throughout my car shopp My prius was written off so I had to go through the ordeal of finding a new car in a short period. ToyotaTown was very helpful throughout my car shopping process. Geordie was knowledgeable and patient while I test drove several cars. He came across as an honest salesman and wasn't pushy at all. Everybody was welcoming and made me feel comfortable. I ended up with a 2017 corolla which I'm quite happy with. More

Excellent customer service. The sale person took his time to explain and offered information and options available for me before he present me to the sale manager who also took The sale person took his time to explain and offered information and options available for me before he present me to the sale manager who also took his time to explain everything to me. I feel like they are helping me to buy a car of my choice and what I can afford according to my budget. Unlike other dealers, often I felt pressured to buy and if I don't they make me feel like I am wasting their time. More

Very warm welcoming Previous to visiting Toyota, my wife and I had visited a few other dealerships, but walking into Toyota I didn't get "attacked" by any employees, just Previous to visiting Toyota, my wife and I had visited a few other dealerships, but walking into Toyota I didn't get "attacked" by any employees, just a simple warm welcoming from the customer service desk. I than was introduced to Baz Afara, and my wife and I felt comfortable right away. This was our first purchase together and we couldn't be any happier with our decision and purchase. Baz Afara made our purchase really simple and comforting. Thank you for your excellent business and customer service. I never give anyone a 5 star or 10/10, but Baz hit it right on the spot. More