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ToyotaTown

London, ON

4.9
6,721 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 6,721 reviews

March 29, 2019

Excellent My family and I were satisfied and happy for what David High gave us. He helped us in our journey on choosing what is best fir our needs he helped us More

by Rav4.2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David High
Apr 03, 2019 -

ToyotaTown responded

HI there, Thank you for the review. We hope you enjoy your new car!

March 29, 2019

Its was amazing.. Cause he was so nice to us and he treated us like a friend.He helped us figure out whats the best deal that fits our family. More

by Rav4_Celocia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David High
Apr 03, 2019 -

ToyotaTown responded

Hi Celocia, Thank you for the review. We hope you enjoy your new car!

March 29, 2019

Totoya Service This dealership is outstanding and extremely fortunate to have Jason Defelice as a Senior Service Advisor here at Toyota Town. I have been dealing wi More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

ToyotaTown responded

Hi Mike, Thank you for the review.

March 29, 2019

Friendly knowledgeable staff Work is always done professionally and feedback is appreciated. I would suggest advisers approach customers directly with future issues and recommenda More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The 2 ladies on service desk, Robert Dako
Apr 02, 2019 -

ToyotaTown responded

Hi Tom, Thank you for the review.

March 29, 2019

Buyer Beware on your "free" first oil change. The Toyota Canada website says a service 2 (which this dealer will do as your first oil change and claims no charge) contains: Rotate tires (applicabl More

by Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept.
Sep 17, 2019 -

ToyotaTown responded

Hi there, Thank you for your rating and please accept our apologies. We take great pride in delivering a positive experience and clearly missed the mark on your recent visit. We would welcome an opportunity to discuss and hopefully have another opportunity to demonstrate our commitment to providing a positively unique experience. Please contact us at (519) 680-1800.

Sep 17, 2019 -

Guy responded

Hi there. Thank you for your copy/paste response. If you really wanted to provide a positive and unique experience, this would have been handled differently.

March 29, 2019

sales experience We were pleased with our recent purchase. The only hitch was that our Insurance certificates were not available - don't know if our insurance company More

by thunt3979
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre de Coning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

ToyotaTown responded

Hi there, Thank you for the review. We hope you enjoy your new car!

March 29, 2019

good service It was a very friendly dealership.They took time to answer all question. Completely open about all pricing for every option.I was impressed with SUV More

by jimbarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre de Coning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

ToyotaTown responded

Hi Jim, Thank you for the review.

March 29, 2019

Great customer service Easy to deal with and great customer service. Knowledgeable on products and services offered within the company and worked out different options that More

by Corolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Dalal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Circelli, Oveis KHALILI
Apr 03, 2019 -

ToyotaTown responded

Hi there, Thank you for the review.

March 29, 2019

Great experience Buying my new 2019 Corolla at ToyotaTown through Sylvia Donavan was a pleasant and hassle free experience. All options were explained and the car was More

by Cheeseman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre de Coning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

ToyotaTown responded

HI Cheeseman, Thank you for the review. We hope you enjoy your new Corolla!

March 28, 2019

Great My husband and I went to toyato town to look for a truck . It was a first visit there . The service was great we talked Justin Maki he asked a lot of More

by Tracey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maki
Apr 02, 2019 -

ToyotaTown responded

Hi Tracey, Thank you for the review.

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