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ToyotaTown
London, ON
7,309 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,309 reviews
October 20, 2019
Always Excellent Service Required new winter tires this year to replace the worn ones...Rob had new tires on their rims, ready to go when I arrived for my appointment. He alw Required new winter tires this year to replace the worn ones...Rob had new tires on their rims, ready to go when I arrived for my appointment. He always gives me great service... Monique M. More
by Modie7
Employees Worked With
Robert Dako
October 19, 2019
Minor repair well done I had one of my heat shields fixes. the work was completed on time and at minimum cost. Great job, Robert as usual Klaus B I had one of my heat shields fixes. the work was completed on time and at minimum cost. Great job, Robert as usual Klaus B More
by Klaus
Employees Worked With
Robert Dako
October 19, 2019
Top notch customer Sevice My experience was wonderful from the time I stepped into the dealership to the moment I drove off the lot with my new vehicle. I met a number of staf My experience was wonderful from the time I stepped into the dealership to the moment I drove off the lot with my new vehicle. I met a number of staff members right from Receptionist to Sales Manager. Shawn Longworth took the time to discuss all the vehicle features and safety aspects (not just the vanity mirrors). He was great answering all my questions and happy to repeat any details when I was experiencing information overload. Love my new Rav 4 and know I will be well looked after when I arrive for my first service. More
by Karebear
October 19, 2019
Rav 4 service appointment On arrival to the dealership I was brought in and Robert Dako service adviser immediately approached me and greeted me with a smile. It is always nice On arrival to the dealership I was brought in and Robert Dako service adviser immediately approached me and greeted me with a smile. It is always nice to feel welcome to the dealership . Robert asked me if I had any issues with my leased Rave 4 and he quickly addressed my concerns . I was offered a drink coupon and advised about how long it would take to perform the initial maintenance. Robert advised me about an issue with a front right wheel bearing and I decided to have it repaired . The technicians quickly removed and replaced the defective part and my Rav 4 was ready to go including full service as per the 6 month schedule. More
by bill
Employees Worked With
Robert Dako
October 19, 2019
Great customer service Rob answered all my questions and took the time to explain things to me. He doesn't rush you, he makes sure that all your expectations are met. Thanks Rob answered all my questions and took the time to explain things to me. He doesn't rush you, he makes sure that all your expectations are met. Thanks Rob. More
by Jeff
Employees Worked With
Robert Dako
October 19, 2019
winter tire change over I was just in for a winter tire change over and an oil change on my 2013 corolla. As usual, Rob Dako I walked me through the routine in a friendly and I was just in for a winter tire change over and an oil change on my 2013 corolla. As usual, Rob Dako I walked me through the routine in a friendly and efficient manner. Always a pleasure to deal with Rob. Ralph Williamson More
by RalphW
Employees Worked With
Robert Dako
October 17, 2019
Very Friendly David High as always very approachable and friendly since he lived in St Thomas it's very easy to contact and got help, everytime we go to Toyota serv David High as always very approachable and friendly since he lived in St Thomas it's very easy to contact and got help, everytime we go to Toyota service town he is always there ready to help us. More
by RAV4OFVICTOR
Employees Worked With
David High
October 17, 2019
Very satisfied Firis has always been a professional, I was satisfied with the work done to the car. i would like to thank him and all the people involved in the proc Firis has always been a professional, I was satisfied with the work done to the car. i would like to thank him and all the people involved in the process. More
by Mudar
Employees Worked With
Firis Sharif
October 17, 2019
Great service! I came in for some check ups and My experience was great. Firis was very helpful, he explained to me everything about my car very clear. I definitely I came in for some check ups and My experience was great. Firis was very helpful, he explained to me everything about my car very clear. I definitely recommend this shop and recommend to see Firis. More
by toyota21
Employees Worked With
Firis Sharif
October 17, 2019
Quick and Easy Appointment was easy to schedule around my busy life. Peter Engelmanas processed my paperwork quickly and gave a thorough explanation about what servi Appointment was easy to schedule around my busy life. Peter Engelmanas processed my paperwork quickly and gave a thorough explanation about what services would be performed on my 2018 Corolla. The service techs didn't leave any rubbish in my car. Two thumbs up :) More
by jcsolo
Employees Worked With
Peter Engelmanas
