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ToyotaTown
London, ON
6,744 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,744 reviews
August 15, 2019
Pleasant purchase process Searching for another vehicle can be a rather stressful undertaking. We would like to thank Sylvia Donovan at ToyotaTown for making this a pleasant e Searching for another vehicle can be a rather stressful undertaking. We would like to thank Sylvia Donovan at ToyotaTown for making this a pleasant experience for us both with her knowledge and customer service skills. More
by Bonnie
Helpful August 14, 2019
2015 Toyota Corolla I would like to thank ToyotaTown for their fantastic customer service. Frank was absolutely great in explaining everything about the process. Overall I would like to thank ToyotaTown for their fantastic customer service. Frank was absolutely great in explaining everything about the process. Overall great experience at this place. More
by Syed
Employees Worked With
Frank Circelli
August 14, 2019
Super care for my 85 Supra Robert Dako and Joe Moniz were fantastic as usual. They are friendly, courteous, patient and very professional. I won't trust my 85 Supra with anyon Robert Dako and Joe Moniz were fantastic as usual. They are friendly, courteous, patient and very professional. I won't trust my 85 Supra with anyone else. Thanks again ToyotaTown for another excellent service experience! More
by Dan Griffiths
Employees Worked With
Robert Dako, Joe Moniz
August 14, 2019
Courteous, informative and respectfull of your time I have been dealing with Toyotatown since 2012 when I bought my Sienna. My main service consultant through out the last few years has been Helena Vrab I have been dealing with Toyotatown since 2012 when I bought my Sienna. My main service consultant through out the last few years has been Helena Vrabec. I have found her to be very informative and willing to answer any of your questions as well as making suggestions on any new products that you are interested in. She even remembered that the last time that I was in that my Mother was not doing very well and asked me the next time that I was in how she was doing. I really appreciated her concern and was very impressed that she had remembered our last conversation moths ago. Thank you Helena! Its amazing how such a simple act of kindness can affect you in such a positive way. More
by Duranti-Ivanochko, Vicky
Employees Worked With
Other Employees :
Robert Dako, Peter Engelmanas, Helena Vrabec
August 14, 2019
Excellent sales guy! Shawn Longworth was a great guy to deal with. He is very friendly, informative and it was a great pleasure dealing with him. I would strongly recommen Shawn Longworth was a great guy to deal with. He is very friendly, informative and it was a great pleasure dealing with him. I would strongly recommend Shawn to all of my friends. More
by Muhammad Buwadi
Employees Worked With
August 14, 2019
Excellent service! Excellent experience here! Geordie was fantastic to my fiancé and I with our vehicle search! Also was very accommodating and wonderful throughout our Excellent experience here! Geordie was fantastic to my fiancé and I with our vehicle search! Also was very accommodating and wonderful throughout our visits. Totally recommend here!!!! I could say so much more on how great our experience at Toyota Town was! Keep up the good work More
by MaddiP
Employees Worked With
August 13, 2019
Great Experience Today was the best service experience I've had in a long time (despite costing more than expected). Helena explained everything very clearly and got Today was the best service experience I've had in a long time (despite costing more than expected). Helena explained everything very clearly and got the information needed to answer my questions. It would be nice to see more women service advisors. More
by jayjay
Employees Worked With
Helena Vrabec
August 13, 2019
2019 4 runner Great staff, answered all all questions. Didn't rush us and very easy to talk to. Gwen was easy to talk to and knew the products well. Great staff, answered all all questions. Didn't rush us and very easy to talk to. Gwen was easy to talk to and knew the products well. More
by Scott B
Employees Worked With
August 13, 2019
Good experience Helpful salesman. He was Friendly and courteous and guided us in the right direction to a car that was best suited for us Would do business again Helpful salesman. He was Friendly and courteous and guided us in the right direction to a car that was best suited for us Would do business again in the future. More
by jermac1980
Employees Worked With
August 13, 2019
Rav 4 Shawn was a very friendly and honest salesman. He provided all the needed information and answered all of my questions and concerns. He made easy and Shawn was a very friendly and honest salesman. He provided all the needed information and answered all of my questions and concerns. He made easy and fun to look for a car :) More
by RA
Employees Worked With
