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ToyotaTown
London, ON
7,473 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,473 reviews
May 05, 2020
Great service Helena provided excellent service, and communicated everything clearly from start to finish. I will be returning to Toyota Town in London for my futu Helena provided excellent service, and communicated everything clearly from start to finish. I will be returning to Toyota Town in London for my future service needs More
by Danielle
Employees Worked With
Helena Vrabec
May 05, 2020
I just bought my car used from Toyotatown and they were super honest with me about scratch marks on it and everything. However, there were a couple of things I noticed when I used the car like the radio po super honest with me about scratch marks on it and everything. However, there were a couple of things I noticed when I used the car like the radio power button was not working and the back handle was broken. To be fair, these were very minor details that are easy to miss. When I approched Toyotatown with my concerns they set an appointment with me and fixed everything for free (I don't have a warranty with them). Jason was very nice and has answered every question I had politely and patiently. I felt taken care of and the service was pretty quick. Also, great help from Brian and Rita with purchasing of the car in the first place. They went above and beyond to make me feel welcomed even though all our interactions were via email or phone because of COVID19. More
by Abdalla
May 02, 2020
You are greeted by friendly and courteous staff from the moment you drive in the service bay doors to the time that you leave. Staff are knowledgeable and take the time to listen and explain their findings. moment you drive in the service bay doors to the time that you leave. Staff are knowledgeable and take the time to listen and explain their findings. More
by elockrey
Employees Worked With
Megan, Firis Sharif
May 02, 2020
very professional ,efficient, on time i have been servicing my Toyota since i bought it at this Toyota town ,London thank you for looking after my car and looking after you customers i have been servicing my Toyota since i bought it at this Toyota town ,London thank you for looking after my car and looking after you customers More
by jay
Employees Worked With
Firis Sharif
May 01, 2020
Recall Service Helena was able to coordinate the recall work in a timely fashion that was beyond my expectations. I was very happy that it was completed so quickly. Helena was able to coordinate the recall work in a timely fashion that was beyond my expectations. I was very happy that it was completed so quickly. More
by meatwagon2016.
Employees Worked With
Helena Vrabec
May 01, 2020
Car Maintenance Was in recently and had Todd for my service advisor. As always he was very pleasant and efficient. Have known him for many years and does a terrific j Was in recently and had Todd for my service advisor. As always he was very pleasant and efficient. Have known him for many years and does a terrific job. Vehicle in and out in no time even though going thru pandemic procedures as well. Thanks so much. More
by Jo M.
April 29, 2020
Excellent service The advisor Helena was friendly, knowledgeable and helpful. I was glad that she is the one that helped me. I would always highly recommend Toyota Tow The advisor Helena was friendly, knowledgeable and helpful. I was glad that she is the one that helped me. I would always highly recommend Toyota Town and your great service ! More
by mole.i
Employees Worked With
Helena Vrabec
April 28, 2020
Excellent Service and very accomodating Sylvia has been a pleasure to work. This is my second vehicle purchased. Toyotatown was able to accommodate my delivery even during a pandemic! I will Sylvia has been a pleasure to work. This is my second vehicle purchased. Toyotatown was able to accommodate my delivery even during a pandemic! I will definitely be back! More
by bdawson
April 27, 2020
Spring service was simple and easy - even during a pandemic! Firis took care of everything for me and ToyotaTown had a process in place to make me feel completely safe. pandemic! Firis took care of everything for me and ToyotaTown had a process in place to make me feel completely safe. More
by Natalie
Employees Worked With
Firis Sharif
April 27, 2020
Oil change; winter tires changed to summers With the current Covid-19 issue affecting everyone these days I was most impressed with how ToyotaTown has set up their service operation in order to With the current Covid-19 issue affecting everyone these days I was most impressed with how ToyotaTown has set up their service operation in order to provide as much physical distancing between all workers and clients. During my wait time, I felt that I was in a very safe environment and therefore had no worries about my personal safety. I had an excellent service visit and my Rav4 is once again ready to go for another 6 months. Thanks very much. More
by RB Golfer
Employees Worked With
Firis Sharif
