
ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Understanding and Patient When a time was necessary to think through one's choice of a vehicle there was flexibility demonstrated throughout the whole experience. Thank you Ke When a time was necessary to think through one's choice of a vehicle there was flexibility demonstrated throughout the whole experience. Thank you Ken. More
Great experience, as always! I have been going to ToyotaTown for years and have always had a great experience. I especially appreciate Helena's warm and positive attitude and that I have been going to ToyotaTown for years and have always had a great experience. I especially appreciate Helena's warm and positive attitude and that she clearly explains options and recommendations to me. Based on availability, I did have the need to visit another dealership over the years and the experience was not even comparable; ToyotaTown is great and always a pleasure to visit! More
Excellent Service Everytime. This dealership is always neat, tidy and efficient. Helena in service is knowledgeable, well-informed and always helpful. Lounge is spacious and con This dealership is always neat, tidy and efficient. Helena in service is knowledgeable, well-informed and always helpful. Lounge is spacious and connected... the coffee is pretty good too! More
Had service done to my Tacoma. Helena Vrabec was the Service Consultant I dealt with. Always friendly and personable. Takes the time to understand and assist me in my visit. Helena is very professional Service Consultant I dealt with. Always friendly and personable. Takes the time to understand and assist me in my visit. Helena is very professional and it shows!! More
Excellent; just what i had hoped for and much more. This was the first time i have bought a car at this dealership, but several yrs ago, i recommended, insisted, my parents speak to Shawn Longworth when This was the first time i have bought a car at this dealership, but several yrs ago, i recommended, insisted, my parents speak to Shawn Longworth when they bought their next car, and since 2013, they have bought two, a new camry, and a new rav4. I am still in awe how beautiful my new corolla looks inside and out. I had complete confidence, from start to finish, Shawn was giving me the best deal I could get. Everything he explained about the car, and everything else, I understood. I most definitely will buy my next car from him, as well. I have mentioned his name at least a few times, and where he is at, over the past few months, and will continue to recommend him to everyone I know, And, will not hesitate to say that they will see he most definitely is a nice guy who sincerely cares. Also that, my Dad and I both compared prices, saved Toyotatown for last, and Shawn got us the closest to what we were looking for. More
Great Customer Service Took the care for tire and oil change. From the call to book the appointment to the reception of the car the service was fantastic. Took the care for tire and oil change. From the call to book the appointment to the reception of the car the service was fantastic. More
Excellent Customer Experience I was greeted by the receptionist that quickly got me in touch with Brian Williams. He was informative and knowledgeable about the truck I ultimately I was greeted by the receptionist that quickly got me in touch with Brian Williams. He was informative and knowledgeable about the truck I ultimately purchased . When I picked up my truck he went over all the features and got me on my way . More
visit Real good. Helena was great. Dealership was clean. Staff very friendly. Would recommend to all. Will be going back. Is my review done yet? Good. Real good. Helena was great. Dealership was clean. Staff very friendly. Would recommend to all. Will be going back. Is my review done yet? Good. More
In November we test drove a new Rav4 as our lease was expiring and we were looking to see if we wanted to lease another or purchase our current car when our lease was up this spring, and we dealt with S expiring and we were looking to see if we wanted to lease another or purchase our current car when our lease was up this spring, and we dealt with Shawn who leased us our vehicle originally. He was wonderful and thorough, we test drove the new Rav and although we really loved it, financially we decided to just finance our current model instead of going with a new lease. Shawn was amazing and professional - he never once pushed us to change our minds or pressure us into any other decision. He was understanding and gracious and I highly recommend him to anyone looking for a new Toyota. If we decide to get another one down the road we will be asking for him for sure. I came in in somewhat of a panic as I knew my time was up on my lease on my Rav4 at the beginning of March and we wanted to purchase. I tried to reach the finance department to discuss this over phone and email but never received a response. I walked in and asked to speak to someone in finance and they placed me with Nicole. She was amazing- I had only 3 days to get everything signed, paid for and approved. She went above and beyond for me on financing and coverage options. 10/10 would recommend Nicole to anyone looking for a professional and accommodating financial advisor. I dealt with Todd for the safety and servicing of the vehicle and he was wonderful as well. They made a very stressful last minute scramble much more manageable and I really appreciate these team members. Will continue to use Toyotatown for future services. More
I had the pleasure of dealing with Brian Williams who was very helpful and informative throughout the purchase process. My car was beautifully detailed when I picked it up. It looked brand new. very helpful and informative throughout the purchase process. My car was beautifully detailed when I picked it up. It looked brand new. More