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ToyotaTown
London, ON
7,436 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,436 reviews
March 11, 2021
MJ, was amazing!! I was there for a recall on my air bag and I only had to wait 2 hours!! Very professional and kind! I highly recommend Toyota! and I only had to wait 2 hours!! Very professional and kind! I highly recommend Toyota! More
by acmanners
Employees Worked With
March 11, 2021
I am extremely thankful to have such a wonderful dealership in our community! Very professional and trustworthy! We plan on buying all of our vehicles from Toyota Town! dealership in our community! Very professional and trustworthy! We plan on buying all of our vehicles from Toyota Town! More
by Joshg7719
March 11, 2021
Brian was a no pressure sales person which I so totally appreciated. He was very knowledgeable and assisted me with all of my questions. I had enquired at the dealership previous and felt very pressure appreciated. He was very knowledgeable and assisted me with all of my questions. I had enquired at the dealership previous and felt very pressured by the salesperson who had responded to my questions. Brian was none of this and his customer focus and service is way above and beyond what you normally get in today's society. More
by sprintcar17
March 10, 2021
I brought my RAV4 in for regular services in February during COVID. The service area was clean and the process for intake was well organized. Amanda was quick with her follow-up. Thanks Amanda! during COVID. The service area was clean and the process for intake was well organized. Amanda was quick with her follow-up. Thanks Amanda! More
by A.Frank.McNeil
Employees Worked With
Amanda Krug
March 09, 2021
Staff are very professional and cooperative.Service was awesome and the cost is very reasonable.Work place is clean and organized.Waiting area is very Spacious and comfortable. awesome and the cost is very reasonable.Work place is clean and organized.Waiting area is very Spacious and comfortable. More
by dr_elshair
March 09, 2021
Excellent customer service! Amanda went far and beyond expectations! She was very kind, helpful, and patience as I was very undecided of when I should get done all the maintenance my van was needing. expectations! She was very kind, helpful, and patience as I was very undecided of when I should get done all the maintenance my van was needing. More
by Rebeca O.
Employees Worked With
Amanda Krug
March 09, 2021
I initially went to North London Toyota and had an awful, subpar experience with sales when I viewed their RAV 4. Thankfully here at Toyotatown, I was helped by Gwen Jones who was very professional, extremel subpar experience with sales when I viewed their RAV 4. Thankfully here at Toyotatown, I was helped by Gwen Jones who was very professional, extremely knowledgeable and very thorough when explaining the vehicle features. It was also very pleasant dealing with Rita from Finance. Both ladies were amazing and had a great, positive attitude. Most importantly, I appreciated that all the costs of the vehicle were presented in a clear manner, which was sorely lacking in my experiences with other dealerships. I highly recommend Gwen if you are looking to purchase a car! More
by Alexine
March 09, 2021
Sylvia Donovan at ToyotaTown did an excellent job procuring our new 2021 Rav 4. She went out of her way to arrange for the snow tires taken off our 2018 Rav 4 to be delivered to our house at our c procuring our new 2021 Rav 4. She went out of her way to arrange for the snow tires taken off our 2018 Rav 4 to be delivered to our house at our convenience. More
by neely481
March 08, 2021
Firis was very personable. He explained everything to me with a clarity and simplicity that made me comfortable to leave my car with him. Service that cares. with a clarity and simplicity that made me comfortable to leave my car with him. Service that cares. More
by jayp_29
Employees Worked With
Firis Sharif
March 08, 2021
Gwen and Rita were both friendly, informative, helpful, and respectful of my time. They answered all my questions and didn't make me feel rushed. Although when I need to move a little faster during my vehi and respectful of my time. They answered all my questions and didn't make me feel rushed. Although when I need to move a little faster during my vehicle pick up, they were totally accommodating, but made sure I was given all the necessary paperwork and information. Gwen took me out to my new vehicle and helped me input my phone and went over all the buttons. I loved that! I would deal with both of them again. The dealership had sanitzer at the front door and I was greeted promptly on my visits there. This is my first experience at this dealership and I would definitely go back and recommend it to other. I love my 2017 Rav4! More
by Nicole
