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ToyotaTown
London, ON
6,749 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,749 reviews
January 05, 2021
Brian was wonderful to work with! He asked good questions to understand what we wanted, and then provided great options. Never any pressure, very easy going and fun to work with. Open and honest, questions to understand what we wanted, and then provided great options. Never any pressure, very easy going and fun to work with. Open and honest, plus he made the whole experience easy and fast - what more can you ask for?! Looking forward to working with him again in the future. More
by rglajch
Employees Worked With
Brian Williams
Helpful January 05, 2021
My Corolla had a problem that was not easy to solve. Todd took the time needed to do a proper diagnosis. The problem was fixed and the car is running smoothly once again. Thank you, Todd! took the time needed to do a proper diagnosis. The problem was fixed and the car is running smoothly once again. Thank you, Todd! More
by Janine P
Employees Worked With
December 30, 2020
I was looking for a used car and Shawn was very helpful and knowledgeable. Everyone at the dealership was also very friendly. Really happy with my purchase. and knowledgeable. Everyone at the dealership was also very friendly. Really happy with my purchase. More
by Suha
December 30, 2020
Great experience. Salesperson was knowledgeable, efficient and honest. Car delivery was excellent. Salesperson went over cars features and helped set up phone connection. Car was clean and snow tir efficient and honest. Car delivery was excellent. Salesperson went over cars features and helped set up phone connection. Car was clean and snow tires were installed as requested. More
by JohnH
December 29, 2020
The smile from ear to ear all the way home was the cherry on top of a wonderful car buying experience. Shawn is so patient and knowledgeable—always thoroughly answered my many questions (even on his day off! on top of a wonderful car buying experience. Shawn is so patient and knowledgeable—always thoroughly answered my many questions (even on his day off!). Andre was also very patient as he clearly explained all the details. Thank you so much for your patience and help buying an amazing machine! More
by Liz S.
December 29, 2020
I just bought a 2021 Tacoma SR5 at Toyotatown in London. Sylvia Donovan took special care of me. I love my new truck and would recommend anyone to talk to Sylvia if your looking for a new or used vehicle Th Sylvia Donovan took special care of me. I love my new truck and would recommend anyone to talk to Sylvia if your looking for a new or used vehicle Thank you SYLVIA and Toyotatown. John Agar. More
by John Agar
Employees Worked With
December 28, 2020
Sylvia Donovan took extra care and time to get me into my dream truck. I could not be more happy with my purchase. I will definitely recommend her and her dealerships services to others. dream truck. I could not be more happy with my purchase. I will definitely recommend her and her dealerships services to others. More
by harrisonalex
Employees Worked With
December 23, 2020
Not helpful with trying to sort out kinks with electronics in the vehicle, was basically told that it was my phone that's the problem - which solves nothing & felt dismissive. But servicing & tire electronics in the vehicle, was basically told that it was my phone that's the problem - which solves nothing & felt dismissive. But servicing & tire change was fine. I appreciated the free car wash. More
by Sophia
Employees Worked With
December 23, 2020
We had an excellent experience at Toyota Town and our Sales Rep Ken was fantastic, he was patient, knowledgeable, and provided great service to us - not your 'typical' car salesman - he goes above and be Sales Rep Ken was fantastic, he was patient, knowledgeable, and provided great service to us - not your 'typical' car salesman - he goes above and beyond and get us into our awesome new Toyota Highlander. Great dealership, great vehicle, great experience. They were also very family oriented, they treated my toddler son so wonderfully in the dealership, keeping his busy with lots of attention and surprises, making this an overall great experience! Thanks Toyota Town & Ken! More
by ToyotaLove
Employees Worked With
December 23, 2020
Bought a 2021 Tacoma today. My wife and I want to thank Brian Williams for the terrific customer service. All of our questions were answerd. Brian was terrific to work with. He made our recent purchase a v Brian Williams for the terrific customer service. All of our questions were answerd. Brian was terrific to work with. He made our recent purchase a very stress free experience. We wouldn't hesitate working with Brian again. More
by WB
Employees Worked With
Brian Williams
