ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Todd helped me to solve a quick issue I had with my 2012 RAV 4: my drivers' window was not working properly. He explained to me the process and what will likely take to fix the issue. One hour later he came RAV 4: my drivers' window was not working properly. He explained to me the process and what will likely take to fix the issue. One hour later he came back and told the the issue was a quick fix. Thank you Todd! More
software issues delayed my car he coordinated transportation to my other appointment and car was completed upon my return knowledgeable, efficient and amazing customer service transportation to my other appointment and car was completed upon my return knowledgeable, efficient and amazing customer service More
I had 4 indicator symbols lighting up on my dash indicating an issue. I called on a Friday and was offered an appointment time on a Monday. Amanda Krug was my service advisor and efficiently booked indicating an issue. I called on a Friday and was offered an appointment time on a Monday. Amanda Krug was my service advisor and efficiently booked me in for my appointment. She noticed that the driver's side mirror was loose. Along with diagnosing and working on my other car issues, the mirror was glued so the problem wouldn't get worse and I was not charged for this service. Amanda was also able to apply discounts to the parts and labour on my car which provided additional savings. I had to leave my car overnight so that a part that was not in stock could be shipped overnight. My car was ready the next day. It is running well now. Thank you. More
The Service Department is terrific. I had a damaged tire, still under warranty. The Service Advisor, Firis Sharif, assessed the problem, noting not only the nail in the tire, but also the worn side, deciding still under warranty. The Service Advisor, Firis Sharif, assessed the problem, noting not only the nail in the tire, but also the worn side, deciding that it should be replaced. Everything was handled efficiently and with care for the covid situation. I appreciated that I could wait for the car, in a safe area. I am grateful for every aspect of this experience, and know I can trust the service here. Thank you! More
Such a pleasure to seal with such a "straight shooter". Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last se Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last service visit More
For close to 30 years, Sylvia Donovan has always been and always will be our salesperson of choice. She has consistently provided us with outstanding knowledge, expertise, efficeincy and, most importantly, t always will be our salesperson of choice. She has consistently provided us with outstanding knowledge, expertise, efficeincy and, most importantly, the personalized service that is so important to us. Sylvia Donovan genuinely knows our family well and, as a result fully understands our automotive needs. Whenever the time comes to renew one of the two leases that we have with Toyota Town we know that Sylvia will always be there to take care of us. More
I have leased several Toyotas from this dealership. Their service department is excellent and they are always helpful and thorough in their work. I appreciated the attention from Sylvia Donovan when Their service department is excellent and they are always helpful and thorough in their work. I appreciated the attention from Sylvia Donovan when I was looking to lease another Camry, and I never felt pressured to purchase anything I didn't ask for. I would certainly recommend ToyotaTown to anyone interested in a car that keeps its value and is a pleasure to drive. More
I got a safety inspection done at Toyota and Amanda assisted in that. She is always great, super friendly, and always very knowledgeable! Thank you for the amazing service as always!!!! assisted in that. She is always great, super friendly, and always very knowledgeable! Thank you for the amazing service as always!!!! More
I came in to get a service done on my 2019 Corolla, and while I was waiting I decided to ask about trading it in early. I merely wanted to ask about the process and get some more information for later down while I was waiting I decided to ask about trading it in early. I merely wanted to ask about the process and get some more information for later down the road, but Sylvia was so helpful that we ended up starting the process that day. Everything just lined up perfectly that we got a great deal on a new Rav4 and took our new car home just a few days later. Once again, ToyotaTown proved to me that there's nowhere else I'd rather get a car. Everyone I dealt with was friendly and knowledgeable. Fantastic experience. More
Very pleased with the service provided. Suggested possibilities that were going to arise and what the cost would be to have them corrected. If time was of the essence, it was more convenient to have possibilities that were going to arise and what the cost would be to have them corrected. If time was of the essence, it was more convenient to have it done then. Time suggested and probable costs were adhered to. More