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BMW Markham

Markham, ON

Overview
Employees
Reviews
4.8
528 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
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8111 Kennedy Road

Markham, ON

L3R 5M2

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Showing 528 reviews

April 24, 2024

Excellent service and diligent follow-up from initial contact to after sales. Parts purchase was also seamless. More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nasir Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Glover and Barry Kwan
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Apr 24, 2024 -

BMW Markham responded

Thank you, Ron, for sharing your positive experience with BMW Markham! We're thrilled to hear that you received excellent service and diligent follow-up throughout your entire journey, from the initial contact to after-sales support. It's fantastic to know that your parts purchase was also seamless. Providing exceptional service and ensuring a smooth experience for our customers is always our top priority. We truly appreciate your feedback and look forward to serving you again in the future.

Helpful
April 23, 2024

Great understanding of my needs and attention to detail. Fast and efficient sales process. The great sales associate moved the process along and got me great prices on my trade-ins More

by cwamco
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taha Hayat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

BMW Markham responded

We're glad to know that our team at BMW Markham was able to meet your needs and provide an efficient sales process. Thank you for acknowledging the efforts of our associate, we appreciate it! Enjoy your new ride!

Helpful
April 10, 2024

Convenient location and good service. Prompt response and warm reception. Like the massage chair and beverage More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Tan
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Apr 11, 2024 -

BMW Markham responded

JW, thank you for your review! We're glad to hear that you found BMW Markham's location convenient and received good service during your visit. Providing a prompt response and warm reception to our customers is important to us. We're delighted to hear that you enjoyed the amenities like the massage chair and beverage. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again in the future!

Helpful
April 10, 2024

BMW Markham is always friendly and reliable. I didn't even have an appointment I just drove straight there when my tire had a problem. They took it in and fixed it the following day when a ne More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

BMW Markham responded

Tina, we're delighted to hear that BMW Markham provided you with friendly and reliable service when you needed assistance with your tire issue. It's great to know that even without an appointment, they accommodated you promptly and efficiently, ensuring your vehicle was taken care of in a timely manner. Your satisfaction is our priority, and we're grateful for your positive feedback. Thank you for choosing BMW Markham!

Helpful
March 27, 2024

Friendly, insightful, and informative. Very helpful and practical, considered my needs and now just try to sell. More

by ameliamahdi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy and Alvin
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Mar 28, 2024 -

BMW Markham responded

Thank you, ameliamahdi, for sharing your experience! We're delighted to hear that you found our team at BMW Markham to be friendly, insightful, and informative. Providing helpful and practical assistance while considering your needs is always our goal, and we're glad to hear that's what you experienced. We appreciate your feedback and look forward to serving you again!

Helpful
March 26, 2024

Very good service and they order Uber for me . That’s very cool. little disappointed because the coffee machine is out of order lol! More

by Jimmysu.jimmy26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taha Hayat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

BMW Markham responded

Thank you for sharing your feedback, Jimmy! We're glad to hear that you received very good service at BMW Markham and that the team arranged an Uber for you, which you found cool. We apologize for the inconvenience regarding the coffee machine being out of order; we'll make sure to address this issue promptly. We appreciate your business and hope to see you again at BMW Markham!

Helpful
March 24, 2024

Their pricing policy takes the hassle and stress out of having to bargain when buying a new car. Salesperson was patient and helped me pick the options that I wanted. My service followups have all been ver More

by dsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferro, service
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Mar 26, 2024 -

BMW Markham responded

We're glad to know you had a stress-free experience at BMW Markham and that our team was able to assist with all your needs. It's great hearing how much you enjoy driving your new car! We'll be here for any future service or assistance needed.

Helpful
March 20, 2024

Very good staff, highly efficient maintenance service with free shuttle supplies, the show room is clean and spacious. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny He
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Mar 22, 2024 -

BMW Markham responded

Andy, we're glad to know you had a positive experience with our team and facilities at BMW Markham. We strive for efficiency and comfort in all aspects of our service. Thanks for the review, we hope to see you again soon.

Helpful 1
March 13, 2024

The folks at BMW Markham are customer focused and word hard to earn customer satisfaction and loyalty. More

by brian.tobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

BMW Markham responded

Hi Brian. Thank you for taking the time to share your positive feedback about your experience at BMW Markham. We're thrilled to hear that our team members are dedicated to providing exceptional customer service and working hard to earn customer satisfaction and loyalty. Your kind words are greatly appreciated, and we look forward to serving you again in the future. If you have any further questions or need assistance, please feel free to reach out.

Helpful
March 05, 2024

Helping staff and good service . Always on time Staff never push customers for their sales More

by Lamtongabriel
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ceolin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

BMW Markham responded

We appreciate your feedback! It's great to hear that the staff at BMW Markham is helpful and provides good service without being pushy. We value your input, and we hope you continue to have positive experiences with the dealership. Thank you!

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