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Southbank Dodge Chrysler LTD - Service Centre
Ottawa, ON
545 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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545 Reviews of Southbank Dodge Chrysler LTD - Service Centre
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January 11, 2020
Très satisfait du service, ayant eu affaire avec monsieur O’Neil à plusieurs reprises, je peux confirmer que monsieur O’Neil est une personne qui agit De façon très professionnel envers sa clientèle. Il est O’Neil à plusieurs reprises, je peux confirmer que monsieur O’Neil est une personne qui agit De façon très professionnel envers sa clientèle. Il est respectueux et offre un service dans les deux langues ce qui est selon moi un très grand atout envers votre clientèle. More
by Steve Comtois
Employees Worked With
Helpful January 10, 2020
Great Customer experience, from the very first Start ! Excellent Service @ the drive in service. For the first time getting a Oil change Tyler and Christopher explained the service options going forwar Excellent Service @ the drive in service. For the first time getting a Oil change Tyler and Christopher explained the service options going forward and Christopher help to get me new winter tires on rims. The new winter tire's and rims were organised in 1 hr. I got a call to come back and the new tires were installed within 1/2 hr. Chris and Tyler explained about the tire insurance and I went ahead and purchased the insurance. In all great service guys @ southbank Dodge. More
by Ronnie13
Employees Worked With
Other Employees :
Rami Alzabri, Khalid Hanhan
January 10, 2020
Really great service today from Jenna and the crew! Thank you! I appreciated the peace of mind service from the Ubers to the truck servicing, and interaction with everyone! I felt every details of my visit w you! I appreciated the peace of mind service from the Ubers to the truck servicing, and interaction with everyone! I felt every details of my visit was well taken care of! More
by Christine
Employees Worked With
Jenna Leonce
January 09, 2020
A Great Service Experience, Honest and Caring From Tyler our Service Adviser, the Techs Ken "The Electrical Specialist " and Reg who found the electrical problem and solved it, Peter the Service M From Tyler our Service Adviser, the Techs Ken "The Electrical Specialist " and Reg who found the electrical problem and solved it, Peter the Service Manager who went out of his way to help us out and get the Van fixed, Tim Miron for his interest in our problem solved, Christopher for making this a great experience,last but not least Mike Thomas who helped us through this, taking a personal interest making this a memorable time. Thank You All. You are the best. More
by rickman
Employees Worked With
Other Employees :
Carl Patry
January 08, 2020
Oil change and winter tires. I went to Southbank Dodge and had the great fortune of being served by Dan O'Neil. On Monday I needed a simple oil change and he took care of everythi I went to Southbank Dodge and had the great fortune of being served by Dan O'Neil. On Monday I needed a simple oil change and he took care of everything for me. When we settled up I asked about winter tires and again he took care of me. A quick visit to Parts and I had a quote and setup a service window with Dan and I was back the following day and got my new winter tires installed. Dan was very knowledgeable and extremely helpful. If you own a Jeep, Dodge or Chrysler, I can't recommend Southbank Dodge Chrysler enough. More
by Vryce
Employees Worked With
January 03, 2020
Took a really long time and I felt like they were just trying to upsell while I was there. I often feel like I am talked down to or treated like a child while I am at the service center. Because of this, trying to upsell while I was there. I often feel like I am talked down to or treated like a child while I am at the service center. Because of this, I do not recommend your business to people I know ever. Dan, however was polite and stayed on topic. More
by marissa.quigley
Employees Worked With
December 24, 2019
I came in for my first oil change early in the morning and as soon as I drove in Tyler came to my window and greeted me with a friendly smile and and asked what i needed done today. I asked him about the and as soon as I drove in Tyler came to my window and greeted me with a friendly smile and and asked what i needed done today. I asked him about the oil change and the synthetic compared to regular oil and he was very knowledgeable on the matter and answered all my questions. .he was very helpful and polite. And service was fast and efficient. I also did a tire rotation and he referred me to dean to answer further questions. Dean answered all my questions on the quality of my tires and the general procedure that was involved in rotation and the advantages of doing it. All in all a great morning. Thank you dean and Tyler. They are both an example of great customer service. Eager to answer questions and gave me excellent advice on preventative maintenance on my new Jeep. Thumbs up to both of them. I will definitely be back for future oil changes. The entire process was simple and great. More
by Adam
December 22, 2019
Hassle free experience. Quick and convenient . I was relieved that my situation was handled in a timely fashion, straight forward and on price point. Plus when I raised 2 o Quick and convenient . I was relieved that my situation was handled in a timely fashion, straight forward and on price point. Plus when I raised 2 other issues about my van - I got courteous responses that will save me money. Thank You!! More
by Dennis Purcell
December 17, 2019
First warranty visit. Summer tires installed. Shop Foreman,Tim Miron solved a problem with exhaust system and Bobby Butler dealt with FCA corporate to solve an on going issue I have had with SiriusXM. Foreman,Tim Miron solved a problem with exhaust system and Bobby Butler dealt with FCA corporate to solve an on going issue I have had with SiriusXM. Tyler Parker reinstalled Sat Radio and Jenna Leonce kept me I the loop as work was done. A very professional team. More
by Happyguy
Employees Worked With
Other Employees :
Tim Miron, Bobby Butler, Patrick Butler Jr Jr, Jenna Leonce
December 08, 2019
Excellent experience in Servicing my Jeep I want to thank Christopher Desjardin & Dan O"Neil the excellent customer service. They understood my problem with the Jeep Cherokee and solve the St I want to thank Christopher Desjardin & Dan O"Neil the excellent customer service. They understood my problem with the Jeep Cherokee and solve the Steering problem that I had. Thanks Guys for the excellent service. More
by Cherokee Ray
