Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southbank Dodge Chrysler LTD - Service Centre
Ottawa, ON
543 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
543 Reviews of Southbank Dodge Chrysler LTD - Service Centre
Sort by
February 06, 2020
Service was prompt & courteous.Response time for repairs Service was prompt & courteous. Response time for repairs was good. We really appreciated receiving a detailed clean vehicle. We will use their ser Service was prompt & courteous. Response time for repairs was good. We really appreciated receiving a detailed clean vehicle. We will use their services again. special thank you to Tyler. More
by Maureen Ion
Employees Worked With
Helpful February 01, 2020
Dan is Awesome! I recently had a LOT of warranty work done. Dan and the team at Southbank Dodge went above and beyond to look after me. Thanks! I recently had a LOT of warranty work done. Dan and the team at Southbank Dodge went above and beyond to look after me. Thanks! More
by YottaVolt
January 31, 2020
Oil change and warranty work Dan is the Man! I went in with my Wrangle for an oil change and a concern about a leak from the axle seal. Dan was very courteous, professional and Dan is the Man! I went in with my Wrangle for an oil change and a concern about a leak from the axle seal. Dan was very courteous, professional and delivered the service on time. He arranged for my ride from home and back to the dealer. When buying a vehicle, the Dealer's service quality is very important. I've been buying/leasing vehicles from Southbank since the mid 90's and they never disappoint me. The sales team is not pushy and they do everything to get you the best deal in comparison to other local dealers. I will continue to drive across town for their service. More
by Luc Martel
January 30, 2020
Came in with some major issues to me and Dan did a wonderful job looking into all my concerns. Can't day enough about the great service he provides every time I am here. wonderful job looking into all my concerns. Can't day enough about the great service he provides every time I am here. More
by Cody C
Employees Worked With
January 28, 2020
I have been dealing with Dan for the past few years. He has always been professional and up front with what you need. Excellent employee. has always been professional and up front with what you need. Excellent employee. More
by Dodge Rammer
January 22, 2020
No charge Good clean service centre. Prompt friendly staff. This was a service recall but I asked for some additional help and it was provided at no charge. Good clean service centre. Prompt friendly staff. This was a service recall but I asked for some additional help and it was provided at no charge. Good work! More
by Robert
January 21, 2020
Not impressed with the communication After rebooking a cleaning 3 times, my car finally got detailed. The result was great, but not impressed with the all the back and forth. After rebooking a cleaning 3 times, my car finally got detailed. The result was great, but not impressed with the all the back and forth. More
by K
January 14, 2020
Very friendly and helpful staff cover everything without asking explain in details the work done suggest only the needed work to make you and your car happy asking explain in details the work done suggest only the needed work to make you and your car happy More
by aalammar
Employees Worked With
January 11, 2020
Très satisfait du service, ayant eu affaire avec monsieur O’Neil à plusieurs reprises, je peux confirmer que monsieur O’Neil est une personne qui agit De façon très professionnel envers sa clientèle. Il est O’Neil à plusieurs reprises, je peux confirmer que monsieur O’Neil est une personne qui agit De façon très professionnel envers sa clientèle. Il est respectueux et offre un service dans les deux langues ce qui est selon moi un très grand atout envers votre clientèle. More
by Steve Comtois
Employees Worked With
January 10, 2020
Really great service today from Jenna and the crew! Thank you! I appreciated the peace of mind service from the Ubers to the truck servicing, and interaction with everyone! I felt every details of my visit w you! I appreciated the peace of mind service from the Ubers to the truck servicing, and interaction with everyone! I felt every details of my visit was well taken care of! More
by Christine
Employees Worked With
Jenna Leonce
