Southbank Dodge Chrysler LTD - Service Centre

As usual, excellent customer service at Dodge SouthBank. I brought my car in for changing the summer to winter tires, and included the special offer on inspection, lube/oil/filter change, etc. Was driven b I brought my car in for changing the summer to winter tires, and included the special offer on inspection, lube/oil/filter change, etc. Was driven back home and later picked up when the work was completed. Total satisfaction. More

Thank you, Tyler!! Recent mechanical issue with my car resolved completely with excellent care by Tyler in Service. He went well "above and beyond", ensuring my customer satisfaction, taking (much) time resolved completely with excellent care by Tyler in Service. He went well "above and beyond", ensuring my customer satisfaction, taking (much) time to communicate fully, answer my questions and resolve all issues. He even made sure the car was returned to me washed and clean and that the financial payment part was also to my liking. He dedicated much time to the service of my vehicle and I was overwhelmed by his consideration, efforts and professionalism!! More

John helped me buy a car and I continued doing service with them. Quality customer service overall and Tyler is amazing. Recommended all my friends. with them. Quality customer service overall and Tyler is amazing. Recommended all my friends. More

Great detailing , Mike Menard did a great job on my car and my leather seats treated look like new. Friendly servicing department. Treating clients with care. Rod the manager always treats me like a fr and my leather seats treated look like new. Friendly servicing department. Treating clients with care. Rod the manager always treats me like a friend More

Greeter was lovely (madelynn), as well as Dan O'neil. Great experience overall.. Dan explained everything and was just so helpful. Highly recommend Southbank Dodge. Great experience overall.. Dan explained everything and was just so helpful. Highly recommend Southbank Dodge. More

Fantastic staff, right from the front door service reps, to the knowledgeable mechanic that came out to give me the low-down. Appreciated, especially in these strange times! to the knowledgeable mechanic that came out to give me the low-down. Appreciated, especially in these strange times! More

They are very professional and they answer your questions when you ask them about specific issues. The service I received has been very good. And I didn’t have to wait long when you ask them about specific issues. The service I received has been very good. And I didn’t have to wait long More

Great Service at Southbank Dodge The customer service and quality of work at this dealership is excellent. Since purchasing a used Charger last fall (not from this location), I have The customer service and quality of work at this dealership is excellent. Since purchasing a used Charger last fall (not from this location), I have visited this dealership 4 times for service. I appreciate how they get to know their customers and build an ongoing relationship of trust. They are professional and friendly. I usually deal with Chris and have found him to be straightforward, knowledgeable and always looking to do the best for me. This month I had to have a combination of repairs done that was pretty significant in relation to my budget and he went out of his way to give me a really good price. Really impressed. There was also an occasion when I wrote down the wrong date for my service appointment and showed up exactly one week late for my appointment. The woman booking the appointments (sorry, I do not know her name) was kind and understanding and got me in that same day, which she was certainly not obligated to do, especially with the challenges of longer wait times during COVID. Great service all round. More

Good service by the service advisor good employee thank you and see you later for huile change and more maybe a new truck in a few years you and see you later for huile change and more maybe a new truck in a few years More