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Southbank Dodge Chrysler LTD
Ottawa, ON
1,993 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,993 reviews
December 30, 2019
Brandon was a very professional and personable Saleman Brandon was most outstanding, from the moment I wanted to see about purchasing a Jeep Gladiator Rubicon, he was very personable, and he did not once l Brandon was most outstanding, from the moment I wanted to see about purchasing a Jeep Gladiator Rubicon, he was very personable, and he did not once look at me as a sale but a person to purchase a new Jeep. He was not pushy or not once was Brandon trying sales angles. Brandon thank you for the professionalism you displayed and your outstanding character. You are Outstanding! More
by Dano
Employees Worked With
Helpful December 24, 2019
I came in for my first oil change early in the morning and as soon as I drove in Tyler came to my window and greeted me with a friendly smile and and asked what i needed done today. I asked him about the and as soon as I drove in Tyler came to my window and greeted me with a friendly smile and and asked what i needed done today. I asked him about the oil change and the synthetic compared to regular oil and he was very knowledgeable on the matter and answered all my questions. .he was very helpful and polite. And service was fast and efficient. I also did a tire rotation and he referred me to dean to answer further questions. Dean answered all my questions on the quality of my tires and the general procedure that was involved in rotation and the advantages of doing it. All in all a great morning. Thank you dean and Tyler. They are both an example of great customer service. Eager to answer questions and gave me excellent advice on preventative maintenance on my new Jeep. Thumbs up to both of them. I will definitely be back for future oil changes. The entire process was simple and great. More
by Adam
December 22, 2019
Hassle free experience. Quick and convenient . I was relieved that my situation was handled in a timely fashion, straight forward and on price point. Plus when I raised 2 o Quick and convenient . I was relieved that my situation was handled in a timely fashion, straight forward and on price point. Plus when I raised 2 other issues about my van - I got courteous responses that will save me money. Thank You!! More
by Dennis Purcell
December 17, 2019
First warranty visit. Summer tires installed. Shop Foreman,Tim Miron solved a problem with exhaust system and Bobby Butler dealt with FCA corporate to solve an on going issue I have had with SiriusXM. Foreman,Tim Miron solved a problem with exhaust system and Bobby Butler dealt with FCA corporate to solve an on going issue I have had with SiriusXM. Tyler Parker reinstalled Sat Radio and Jenna Leonce kept me I the loop as work was done. A very professional team. More
by Happyguy
Employees Worked With
Other Employees :
Tim Miron, Bobby Butler, Patrick Butler Jr Jr, Jenna Leonce
December 07, 2019
Excellent experience in Servicing my Jeep I want to thank Christopher Desjardin & Dan O"Neil the excellent customer service. They understood my problem with the Jeep Cherokee and solve the St I want to thank Christopher Desjardin & Dan O"Neil the excellent customer service. They understood my problem with the Jeep Cherokee and solve the Steering problem that I had. Thanks Guys for the excellent service. More
by Cherokee Ray
December 07, 2019
During my recent purchase of a ram rebel mark and khalid worked together to get me the vehicle I wanted at a fair price. Mark was knowledgeable and patient, he showed me different models to compare and help worked together to get me the vehicle I wanted at a fair price. Mark was knowledgeable and patient, he showed me different models to compare and help me find the right vehicle. More
by jasongroulx
Employees Worked With
Khalid Hanhan, Mark Desjardins
December 05, 2019
Not recommended, I bought my Car from them and I regret it And, they charged me $1,200 for fixing something that's supposed to be covered under warranty. I'm very disappointed with Everything it And, they charged me $1,200 for fixing something that's supposed to be covered under warranty. I'm very disappointed with Everything More
by hiba
Employees Worked With
Hasan Wahbeh
December 04, 2019
Awesome service from the get go. I wasn't sure if I was gonna get the car I liked but with the help of Spencer;Bruce; and Decio got approved and walked out of there on cloud nine with purchase of my used c gonna get the car I liked but with the help of Spencer;Bruce; and Decio got approved and walked out of there on cloud nine with purchase of my used car still in aww. More
by mariatsmith80@gmail.com
Employees Worked With
Decio Menezes, SPENCER BACON
November 29, 2019
South Bank Auto was amazing! Picked up my Jeep last Wednesday. I had an outstanding experience there ! Mark was excellent with making me feel comfortable! He was very patient and knowledgeable when Wednesday. I had an outstanding experience there ! Mark was excellent with making me feel comfortable! He was very patient and knowledgeable when showing me my new vehicle! The finance team did a great job as well! I definitely recommend buying from South Bank Auto More
by Rosiecake
Employees Worked With
Decio, Mark Desjardins
November 28, 2019
Very good service, fast, effective and competent. Vehicle ready before expected. All work were done properly and all problems corrected very good service offered by Chris Desjardins. ready before expected. All work were done properly and all problems corrected very good service offered by Chris Desjardins. More
by larojf
Employees Worked With
Other Employees :
Clayton Chenier, Rami Alzabri
