Southbank Dodge Chrysler LTD
Ottawa, ON
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Amazing service from start to finish I was in the market for a new truck and decided to visit the Dilawry Dodge dealer on Hunt Club. Needless to say, horrible service and sales tactics th I was in the market for a new truck and decided to visit the Dilawry Dodge dealer on Hunt Club. Needless to say, horrible service and sales tactics that were beyond aggressive. Led to my fiancé and I leaving the dealership and demanding for my keys. The following day I decided to visit Soutbbank Dodge and let me tell you, what an amazing experience. From the minute I walked through the door I was greeted with a smile. Andreij (my salesman) was new to the dealer but he was determined to ensure my experience was nothing but flawless. He spend over an 45 minutes looking for the exact truck I wanted. During the negotiating process, i was greeted by the Sales Manager Bruce which was also nothing but amazing to deal with. Bruce also made sure I got the top price for my trade. Once the deal was completed, I dealt with Chris in finance. Chris was incredibly thourough with his explanations and met every deadline he set out. Long story short, I ended up purchasing a 2017 Dodge Ram Sport and couldn't of asked for a better end to end sales process. Thanks guys, you now have a customer for life! More
very nice people exellent customer service he show you everything you want. superbe j'ai bien aimer leur service et surtout ce des gens souriants et il te repond tous exellent customer service he show you everything you want. superbe j'ai bien aimer leur service et surtout ce des gens souriants et il te repond tous les questions que tu poses. More
Friendly Environment, Quality Work at Affordable Prices It was a pleasure dealing with Richard in the service department. Needing repairs done to your vehicle is never a fun experience especially with the It was a pleasure dealing with Richard in the service department. Needing repairs done to your vehicle is never a fun experience especially with the stress of escalating costs. Richard went above and beyond to ensure I received the best possible price for the multiple repairs needed and was more than happy to take the time to answer my many questions. It's not too often that you come across genuine people like Richard who are trustworthy and treat you more like a friend than a customer. This is precisely why I will continue to do business with Southbank Dodge and highly recommend them to others for quality repairs at affordable prices. More
We had a great buying experience with Andrij! We were not really planning on purchasing our Jeep that day. We were going to test try only. Andrij was such a nice, never overbearing salesperson. We were not really planning on purchasing our Jeep that day. We were going to test try only. Andrij was such a nice, never overbearing salesperson. We asked all the questions, went for the test drive and on our way back, our minds were made up. This was the car for us! I am convinced that our decision was made easy because of the great service we had from our salesperson. Great job Andrij!! Everyday that we get in that Jeep, an instant grin comes on our faces! More
Great buying experience! I really enjoyed my first buying experience with Southbank. Jesse, my sales rep, was really attentive to what I was looking for in a vehicle. I never I really enjoyed my first buying experience with Southbank. Jesse, my sales rep, was really attentive to what I was looking for in a vehicle. I never felt pressured or rushed and I walked away feeling really satisfied with my purchase. Very friendly staff all around. More
"Satisfied Customer" I had a very positive experience when purchasing a used vehicle at Southbank Dodge. Andrij - the Salesman who served me - was knowledgeable, personab I had a very positive experience when purchasing a used vehicle at Southbank Dodge. Andrij - the Salesman who served me - was knowledgeable, personable and very professional. More
Impressed Always hated shopping for a car. Moe made that experience so easy. Really listen to what you want and respect your needs. No xxxxxxxx, no pressure at Always hated shopping for a car. Moe made that experience so easy. Really listen to what you want and respect your needs. No xxxxxxxx, no pressure at all. We closed a deal in one hour. Wow! Thanks again! More
Poor service/ awful experience My overall experience at Southbank Dodge Chrysler was awful. I have bought two cars from this location within the past five years and both have had no My overall experience at Southbank Dodge Chrysler was awful. I have bought two cars from this location within the past five years and both have had nothing but problems. My most recent purchase had a major issue with the power steering before I had even had the vehicle for two months. Southbank made me pay full price to fix it and they were not apologetic or sympathetic at all. I was extremely unimpressed with the way this whole situation was handled as I was spoken to sarcasticly and treated like I was a bother the entire time I was there. As a result of this whole experience I will never buy another Dodge or Chrysler vehicle and I most certainly will never recommend this dealership to anyone. There are far better dealerships in the city that offer better services and treat their customers with respect and professionalism. More
Excellent Because I have been a loyal customer of Southbank for 25 years and they recognize that and that is important to me they have always went out of their Because I have been a loyal customer of Southbank for 25 years and they recognize that and that is important to me they have always went out of their way for you More
Fantastic service So friendly and knowledgeable. This is the second vehicle I have purchased from this dealership and couldn't be happier with the great deals I got. So friendly and knowledgeable. This is the second vehicle I have purchased from this dealership and couldn't be happier with the great deals I got. More