Mercedes-Benz London

Relaxed, Professional, No Pressure I visited the dealership in Aug 2017 with no intention of purchasing a vehicle (the timing was not right as I would be out of the country for a few mo I visited the dealership in Aug 2017 with no intention of purchasing a vehicle (the timing was not right as I would be out of the country for a few months). The vehicle I would have been interested in, as far as colour and options, wasn't on the lot anyway so I explained to Adam that I would come back to the dealership when I returned. Adam went over and above by offering to order the vehicle on my specs without any commitment from me to purchase. By doing this, it would be at the dealership by the time I returned to London. If I decided not to purchase the vehicle, the dealership would simply sell it as part of their normal stock. Amazing! Long story short, I ended up purchasing the vehicle after I returned! The process took several months elapsed time, however Adam was very patient and kept in touch with me during that time. Great Job! More

Our Experience at MB London Our experience was very positive. We came in a few times to test out the car and were pleasantly surprised with the cutoner service. The sales team is Our experience was very positive. We came in a few times to test out the car and were pleasantly surprised with the cutoner service. The sales team is very friendly and ultimately helped me get a deal I was very happy with. Overall a great experience. More

Smooth and Professional. I recently traded in my Mercedes GLE 450 for a new GLE 43. I am always impressed in how professional the entire team at Mercedes Benz London is. We h I recently traded in my Mercedes GLE 450 for a new GLE 43. I am always impressed in how professional the entire team at Mercedes Benz London is. We have had Mercedes SUVs for the last 12 years and love the ongoing improvements in technology and driver experience. More

Best experience so far have bought 4 cars and we loved it. From the moment we made contact with the dealership by phone it was a pleasant experience. Adam answered the phone and answered all our questions abou From the moment we made contact with the dealership by phone it was a pleasant experience. Adam answered the phone and answered all our questions about the gl350 we were inquiring about. We booked an appointment to come up and have a test drive we found Adam to be very knowledgeable and pleasant and always had a smile on his face. We couldn't have asked for a better experience all in all. Adam and Kristina we're wonderful to deal with we decided to purchase the gl350. We then picked up the vehicle the following Friday Adam was away on holidays and set us up with Tony Tony took his time explaining all the ins and outs of the gl350. Adam also followed up with an email apologizing for being away and offering to help us out with anything we needed we would recommend Mercedes-Benz of London to any one of our friends or colleagues. More

Excellent experience! As a first time purchaser, I was very indecisive about what car I wanted to buy and Adam was very patient throughout the process. He showed me many op As a first time purchaser, I was very indecisive about what car I wanted to buy and Adam was very patient throughout the process. He showed me many options and never made me feel pressured. Adam was professional, honest, and always quick to get back to me whenever I had questions about a certain car or promotion. I will always deal with Adam! Kristina also deserves mention as she was extremely pleasant to deal with! Kristina was very personable and you can tell that she really cares about her clients From start to finish my experience purchasing my first car couldn't have been better. More

excellent service Quick service,i was very pleased with the service i received.Adam stockie is patient,honest and very knowledgeable of the Benz of product. There was n Quick service,i was very pleased with the service i received.Adam stockie is patient,honest and very knowledgeable of the Benz of product. There was no pressure and any all questions were answered. More

A great experience From start to finish Adam and Rob Stockie yet again helped us get to where we wanted to be with both vehicle and payment. They were professional and c From start to finish Adam and Rob Stockie yet again helped us get to where we wanted to be with both vehicle and payment. They were professional and courteous. The explanations and financing terms were totally excellent. More

Positive experience sets MB apart from other dealerships Adam was great to deal with through the entire process - up until and including taking delivery of my vehicle. A positive experience with MB London Adam was great to deal with through the entire process - up until and including taking delivery of my vehicle. A positive experience with MB London More

New purchase of gla250 Very helpful and informative. Adam took the time to review the vechile and worked with us until we got to a price which was agreeable for all of us Very helpful and informative. Adam took the time to review the vechile and worked with us until we got to a price which was agreeable for all of us More

A Great Customer Experience! This is my third Mercedes and working with Jace was a true pleasure. She is very knowledgeable about the products and once we found the vehicle I was This is my third Mercedes and working with Jace was a true pleasure. She is very knowledgeable about the products and once we found the vehicle I was looking for she had it promptly readied for me. All aspects of the purchase were easy but more important it was a fun experience! Thanks Jace! More